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Reviewed 21 January 2017 via mobile

Very nice hotel in Kuta close to beach and lippo mall.comfy clean rooms and helpfull staff.we stayed there 4 nights.i recommend this hotel for people who prefered calm hotel and relax.city center is in the walking distance.

Date of stay: October 2016
Trip type: Travelled as a couple
Thank CyntiaDujsikova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tusita Hotel B, Ecommerce at The Tusita Hotel, responded to this reviewResponded 14 February 2017

Dear Mrs Cyntia,

Warmest Greeting from The Tusita Hotel,

i would like to thank you for your recent visit to The Tusita Hotel, it was truly a pleasure to serve you. we are glad to know that you enjoyed stay here and like the accomodation and service that we provide for you. as complete satisfaction is our goal at The Tusita Hotel we would like to improve our service and facilities in the future to make all guest stay more memorable.

we looking forward to welcoming you back at our hotel in your next trip

Sincelery,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016 via mobile

We booked through agoda. Great price and the hotel attendants offered great service and were all smiles. The room was as expected, the bathroom gave off a little odor though but closing the door fixed that. Beer opener is next to the toilet?
Anyway, we had a nice night here!

Date of stay: December 2016
Trip type: Travelled as a couple
Thank Johnathan L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tusita Hotel B, Ecommerce at The Tusita Hotel, responded to this reviewResponded 26 December 2016

Dear Mr Johnatan L ,
Warmest Greeting From The Tusita Hotel Bali,

Thank you for taking time to share your experience during your stay with us and explain about the condition, facilities and how our hotel is.
we make sure to share with our team abour your kind input and make sure we follow up all of them.
we do apologize for any inconvenience happens during your stay and i hope on the next stay you will be more satisfied for the service that we provide.

we glad to welcoming you back at our hotel at the next time.

Best Regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2016

Priced at 26 SGD (Singapore Dollars), the rooms are a steal! Rooms are big though a little bare. Its situated along a commercial stretch dotted with shopping centres, massage parlours and streetshops. A half an hour walk from Kuta beach too. The area is pretty safe too as this property is located alongst the main road. Also, the hotel is a mere 10mins away from the airport.

I've realised that the airconditioning isn't too great in this hotel. It is tolerable though. If you're landing late and do not wish to spend too much on a room you're not going to utilise for a whole day, book this room.

Half an hour away from Kuta beach if you walk, 10 mins if you bike and 20 if you take a car during their dreaded jams (avoid driving between 6 till 11pm daily). 15 mins by bike to Seminyak.

Room tip: Ask for a non smoking room; comes with a balcony. :)
Date of stay: November 2016
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Sanjay J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tusita Hotel B, Ecommerce at The Tusita Hotel, responded to this reviewResponded 29 November 2016

Dear Mr Sanjay J,

Warmest Greeting From The Tusita Hotel Bali,

Thankyou for taking time to share your experience during your stay with us and explain about the condition and how our hotel is, we glad to share with our team abour your kind input and make sure we follow up all of them.
we do apologize for any inconvenience happens during your stay.

we glad to welcoming you back at our hotel at the next time


Best Regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016

If you ever wanted to stay at Kuta just for sleeping and bath, this is best place for you. Just dont expect anything else. I mean it. The price compared to all other surrounding hotels with similar facilities is really cheaper. If you book using MMT then you can good deal of flight+hotel. But the hotel is just useless for anything else.

I travel internationally every two years. 1st things international traveler expects is visa clearance and smooth arrival at hotel from where he can manage rest of his holiday/business. 1st thing I noticed about this hotel is, they NEVER contact you. The management staff doesn't even know that some foreigner is coming. No mails, no phones no airport pickup... in simple world, they are not bothered about a foreigner coming to their hotel will full paid booking. And I hate this. You are at Indonesia Airport, a private taxi driver is ready to charge 4 times, you dont have sim card of Indonesia and you cant call the hotel for pickup... imagine....

And on top of this, when you goto hotel, somehow, then receptionist SEARCHES here mails to find out your booking and what kind of room needs to be booked!

This is one hotel that doesn't replenish soap, shampoo and tea-coffee bags daily basis, UNTILL you call them. They dont even provide mineral water until you call them. These are complementary services, but you have to DEMAND, sometimes remind them. Another very interesting thing, they dont have comb in their bath-kit. And the staff doesnt know meaning of the word comb!

I booked the hotel because it had roof-top pool. But it was not functional and this is for long time. So dont get fooled by photos.

The rooms are good, AC is really good, space is enough, hotel is neat and clean. But those other things hurt a lot. They dont have any good food. So if you are foody, they you should know places around. book a cheap scooter and enjoy.

Room tip: cheapest rent, all rooms same..
Date of stay: September 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank vinamita
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tusita Hotel B, Ecommerce at The Tusita Hotel, responded to this reviewResponded 28 November 2016

Dear Mr Vinamita,

Warmest Greeting From The Tusita Hotel Bali,

Thank you for your time to share your experience during your stay with us,

first we do apologize for any incovenience during your stay with us
but for your information in each room already set up for all amenities and mineral water and they will be filled everytime at cleaning time daily
and for the case on the timing you check in we can't contact you because your booking by Online Travel agent if you request before by email to us we can provide the airport pick up. but after your kind input i make sure next time we will more intense with the guest and hope all will be satiesfied with a service that we provide

and i make sure your kind input it will be shared with our team and sure all the input it will be follow up and fulfilled and much better at the next time.

thank you for your stay with us and we glad to welcoming you back ath our hotel in the future

Best Regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2016 via mobile

Booked the hotel through Expedia for our recent holiday in Bali. We got two rooms and when we checked in, asked for adjoining rooms and we were given a connecting room!! That was great because it was first time my sons had their own room in a hotel so helped them to settle in easily. The hotel is very near to the airport ; about 10 to maximum 15 min by car. The rooms were decent and all amenities were present. Loved that toilet had a bidet which is always a plus for us Indian travelers :P.

The view from the room was non existent but then again there was nothing to look forward to except the main road of Kuta. The pool was on the terrace but we did not have time to swim there. My sister-in-law, we were vacationing with her family, said it looked very beautiful at night.

The staff members were very helpful and ever smiling. Even after we checked out, they allowed us to keep our bags as we went to nearby malls. Despite having their own restaurant when we asked for suggestions regarding dinner place, they pointed us to some good places!!

The breakfast was standard; if u r not a rice fan, Bali can be hard for you as various kind of rice and rice based dishes are staple breakfast menu. There was chicken or fish and eggs made to order but no sausage.

Apart from being near to airport, the place is also very near to main Kuta Beach. Everything is nearby like Lippie mall, Discovey mall, money exchange, 24 hrs convenient stores, etc.

If I am ever back in Kuta, this is the hotel I will prefer to go back to.

Date of stay: October 2016
Trip type: Travelled with family
2  Thank Jajaborpakhi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tusita Hotel B, Ecommerce at The Tusita Hotel, responded to this reviewResponded 29 November 2016

Dear Mr Jajaborpakhi,

Warmest Greeting From The Tusita Hotel Bali,

Thank you for taking time to share your experience during your stay with us and explain about the condition and how our hotel is, we glad to share with our team about your review.
it has become our obligation to provide a great service and we are happy if it's well received by you.
we do apologize if any inconvenience happens during your stay.

we glad to welcoming you back at our hotel at the next time


Best Regards,

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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