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“Best Western is the best” 5 of 5 bubbles
Review of BEST WESTERN Kuta Villa

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BEST WESTERN Kuta Villa
Ranked #97 of 250 Hotels in Kuta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Western is the best”
5 of 5 bubbles Reviewed 5 June 2014 via mobile

Probably there is no one else here who must have experienced 3 hotels within 7 days in Bali. My journey started with3 days stay at Westin at Nusa Dua. Being Westin, definitely it had its standards, warmth of staff and all the best amenities which came with its price. We really had no trouble at Westin since they even helped us cook our baby food. But Nusa dua being a very silent area, we came to know of Kuta being one of the most lively area which is about 45 mins from Nusa Dua. Searched for hotels on Agado with reviews and budget hotels, landed to a Hotel in Legian kuta street called Legian Paradiso Hotel. the night at this hotel was nightmare since it took us 5 hrs to check in. With multiple issues like Ac not working, mosquitoes, dirty washrooms, shady room lights, we were sure we would checkout next morning. We then landed into Best Western and we were the happiest ppl on planet. With room quality as good as Westin, superb washrooms, great staff, centrally located, we felt we hit the jackpot. At a price of INR 3.5k per night, which is about one forth price of Westin we were getting 75% of Westin. The only worry was Breakfast since were are pure Indian VEGETERIAN and there too the chef Mr. Samsuel cooked special veg Indian breakfast for us. This was much much better than even food specially cooked for us at Westin. Even the lady at reservation desk was helpful and provided us additional room for 15 to 20 min in the evening after the last day checkout in morning, for the baby to be fed. We stayed at Best Western for 2 nights and 3 days and were really really happy with them. Although it's a 4 star hotel, I would rate them 10/10.

Stayed May 2014, travelled with family
Helpful?
1 Thank Saket K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 9 June 2014
Dear Mr. Saket K,

Thank you for staying at BEST WESTERN Kuta Villa and thank you has been completed the survey.

We value your comment, by telling what you like and what we could improve is helping us to provide a superior costumer service to your and our guest in the future. once again we thank you for your comment and for sure we will share this to our team member.

if we could an assistant in the future please do not hesitated to contact me at gm@bwkutavilla.com and thank you for the loyalty to our brand.

Best Regards,

I Ketut Gunarta CHA
BEST WESTERN Kuta Villa
Report response as inappropriate
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521 reviews from our community

Traveller rating
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    97
    27
    31
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed 26 May 2014

Service wise is really great, staffs are helpful and friendly, rooms are big and nice, only problem is the air-con is not cooling enough, even at lowest temp, maybe because the room is too big breakfast is ok, nothing sepcial

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank huangtf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 27 May 2014
Dear Huangtf,

Thank you for staying with BEST WESTERN Kuta Villa during your holiday in Bali and thank you for completed the survey.

We glad to have your comment for your recent stay, we strive to provide a superior costumer service to all of our guest and we valued your comment. we will share this to our team to motivate them and consistently deliver a best service to every costumer.

if we could be an assistant in the future please do not hesitate to contact me at gm@bwkutavilla.com

Best Regards,

I Ketut Gunarta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
185 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed 25 May 2014

Stayed here for nearly a week in may.

The hotel isnt near kuta beach and you need a taxi to get there. Don't be fooled by the hotel staff taxis are easily available from the main road. The hotel wont book you a taxi instead offering you their own taxi at nearly 10 times the price.

The hotel is also off the main road with a sign high in the air to find it. If you venture out be sure to have the address as taxi drivers haven't heard of it.

Breakfast for a western option is poor as is the coffee. The quality of the food offered is also poor.

The rooms need a good clean. A quick look behind the headboard and its full of cobwebs. The air con is air cooling and not aircon.

The lighting in the bathroom is poor. However the outdoor shower is great. The plunge pool is a bit of a waste of space and really the outdoor area could have been better used to make the room bigger.

In general the finish of the room is poor and this hotel isnt the rating it says. There are much better alternatives available and I wouldnt stay here again.

  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 21mapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 27 May 2014
Dear 21Mapple,

Thank you for staying at BEST WESTERN Kuta Villa during your holiday in Bali and thank you has been completed the survey.

We valued your comment by sharing what you like and what we could improve is helping us to deliver a superior costumer care to you and other guest in the future. we are apologies for not meet your expectation and we glad to share this to our team for improvement.

Thank you for your loyalty to our brand, if we could be an assistant in the future please do not hesitate to contact me at gm@bwkutavilla.com.

Best Regards,

I Ketut GUNARTA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 May 2014 via mobile

We love the place so much cause it it so peaceful even though it is located in kuta . No traffic noise at all!! Plurge pool outside our room and it's so convenience. Excellence service! The way they decorate the villa with the natural heritage so so bali!! Sure Coming back soon !! It's worth it and inexpensive !!

Stayed February 2014, travelled as a couple
Helpful?
Thank Izzy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 26 May 2014
Dear Izzy B,

Warmest greeting from BEST WESTERN Kuta Villa.

Thank you for staying with BEST WESTERN Kuta Villa during your holiday in Bali and thank you has been completed the survey. we value your comment by telling us what you like and what we could improve is helping us to provide a superior costumer service for you and other guest in the future.

We share you comment to our team and one again thank you very much for your stay and loyalty to our brand.

if we could be an assistant in the future please do not hesitate to contact me at gm@bwkutavilla.com

Best Regards,

I Ketut Gunarta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

i stay for 4 days 3 nights in Best Western Kuta Villa. The room has plunge pool my son love it so much. At first time the Air Condition was hot but in 10 minutes the mechanics come to solve the problems. The breakfast was great because they have many variety every day. And i was surprise because when i check out the hotel give a birthday cake for me. Next time i would stay at this hotel again when i go to bali. Thanks Best Western Kuta Villa

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chrystieutomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 20 May 2014
Dear Ms Chrystie Utomo,

Thank you For staying with BEST WESTERN Kuta Villa during your holiday in Bali and we also would like to thank you to completed the survey.

we will share your comment to our team and we strive to provide a superior costumer care for our guest and we valued your comment.

if we could be an assistant in the future please do not hesitate to contact me directly at gm@bwkutavilla.com.

Best Regards,
I Ketut Gunarta
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We stayed at this hotel from 15th to 17th May and stay at Room 1508. This hotel's interior and exterior environment capture the whole Balinese feel, it was beautiful. The room is like a villa concept, and it was clean and large with tv, large bed and a nice toilet. We had the pool to ourselves and it is fantastic with a bar beside. The staff is friendly and attentive, they even provide shutter service to Discovery Mall. The hotel is well located with marts and restaurants nearby. I will definitely recommend this hotel to my friends, as it is quite affordable and near to the airport, which is about 5 to 10 minutes drive.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carrie_Zinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 18 May 2014
Dear Carrie_Zinny,

Thank you for choosing BEST WESTERN Kuta Villa for you stay during your holiday in Bali. and we also thank you for completing the survey. by sharing what you like and what we could improve is helping us to provide a superior costumer care to you and our future guest.

We will share the comment to our team and for sure this will motivate the team to do better and should be could be an assistant in the future please do not hesitate to contact me at gm@bwkutavilla.com

Thank you for the loyalty to our brand.

Best regards,
I Ketut Gunarta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
aussie
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

stayed 2 weeks staff were great friendly rooms fantastic ,love the plung pools .safe my 23 year old left phone and all cards in the staff spent hours off there time and got it back .They are the best staff i have come across.a bit out about 5 min from the hart of Kuta i like that .It was a $3.00 TAXI it is great.

Room Tip: plung pool gound flour
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ann_and_grant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, General Manager at BEST WESTERN Kuta Villa, responded to this review, 16 May 2014
Dear Ann_and_Grant,

Thank you for staying with BEST WESTERN Kuta Villa during your holiday in Bali. and thank you has been completed the survey.

We value your comment by sharing what you like and what we could improve is helping us to provide a superior costumer services for you and another guest in the future. we will share your comment to our team and sure this will motivate all the team.

one again thank you for your stay and if we could be an assistant in the future please do not hesitated to contact me at gm@bwkutavilla.com.

best regards,
I Ketut Gunarta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Kuta Villa

Property: BEST WESTERN Kuta Villa
Address: Jl. Nyang Nyang Sari No. 2, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#36 Family Hotel in Kuta
#63 Spa Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN Kuta Villa 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Best Western Kuta Villa is the new crown jewel of Kuta, Bali. The sanctuary is ideally located in the heart of The Island of God (Bali's nickname) : just minutes from the excitement of tourist attractions such as the famous Kuta Beach, souvenir market, vibrant shopping area, local and international food attractions and Bali’s night life. Imagine, being close to the action, yet protected from the hustle and bustle at night, by the brilliant landscape of its surroundings.The hotel is designed with Balinese style architecture, from the lobby until our SPACIOUS one bed room villa. Our guests can enjoy our extra comfortable bed, outdoor shower, plunge pool, bath tub, 60 channels cable, LCD flat screen TV, abundant amenities, wi-fi internet connection and hot breakfast buffet.As part of our service, laundry, business center and meeting room and airport shuttle service also available for accomplishing your needs.Feel total relaxation in your villa or at the pool, our friendly staffs will make sure you are taken care well at your new home while you are away from home. For a memorable visit to Bali, make a reservation today at BEST WESTERN Kuta Villa. ... more   less 
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Also Known As:
BEST WESTERN Kuta Villa Bali

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