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“Mr & Mrs Mawi”
Review of Fontana Hotel Bali

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Fontana Hotel Bali
Ranked #36 of 251 Hotels in Kuta
Certificate of Excellence
Reviewed 19 January 2014 via mobile

In love with the overall service...especially the breakfast...would love to visit again....the rooms are too gud...I had a strawberry tart the other day...it was damn yummy...the pool is not bad.....would have been better if there cud hav been an option of dining near the pool...

Stayed: January 2014, travelled with family
Thank Jass M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 21 January 2014

Dear Jass M,

many thanks for your comment on your stay at Fontana Hotel Bali managed by Topotels.

I am very happy that you were enjoying your stay while you were in Bali. Actually, we are providing the food and drinks around the pool. Our guests love having a light snack in the pool. I will ensure that one of the F&B Team is available to have the order.

Once again, thank you for your comment and I will post your comment on our Employee Notice Board to share your experience.

I am looking forward welcoming you back to Fontana Hotel Bali.

Sincerely yours,

Andreas LALENOH
General Manager

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Reviewed 17 January 2014 via mobile

Booked this as a base to find our bearings for first 2nts of a 3week stay in Bali & Lombok.
Travelled Dublin - Frankfurt - KL - DPS. Our baggage didn't turn up. Fontana reception staff immediately took details from us & helped us locate the luggage which finally turned up 4 days later. We ended up extending our stay to 4 nights in our deluxe room (316) because we felt comfortable & safe here.
Room was extremely clean, a few ants but that's to be expected, they even left a note to say they where carrying out the routine pesticide treatment one evening. Double bed was absolutely huge & very comfortable. Sufficient air conditioning.
Bathroom spacious & clean. Lovely toiletries, slippers & dressing gown. Overhead rain shower & handheld shower great.
Room cleaned & towels changed daily.
Pool view was beautiful & on 3rd floor it was fairly quiet. Had a family with young kids a few rooms down from us & the parents must have thought it was acceptable to let the kids run up & down the corridor screaming late at night, but that wasn't hotels fault, just bad parenting.
The staff in this hotel are so friendly. We where greeted every morning, every evening and every time they seen us they updated us on our luggage situation as best they could without us even having to ask them to do anything.
Bed in the room was seriously huge & very comfortable.
Cute cafe open 24hrs - sunny 16 cafe! We ate here couple if times, croissants, cakes, buns, nice coffee & smoothies/health juices.
Ate in the restaurant every morning for breakfast which was included. Buffet style with great selection & variety. Hot & cold. Delish crepes & pancakes made to order.
Decided to eat in same restaurant known as portabella one evening. I had a beautiful lasagne & partner had some sort of seafood platter. It seemed to have blowfish & he was up the entire night with severe vomiting & diarrhoea which only lasted through the night (so not a gastro bug) & hasn't ate fish now the rest of this trip which is very disappointing for him. So i would advise to stay away from the blowfish, it's the only negative I have.
Location was good, cheap taxi into kuta or seminyak (30.000 seemed to b bluebaird minimum fair, never paid anymore) or shuttle bus is free into kuta.
We got this pretty cheap on booking.com think it was about £35/night, breakfast included.
Would stay here again, just avoid the seafood.

Stayed: January 2014, travelled as a couple
Thank JillyOrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 21 January 2014

Dear JillyOrr,

a very warm greetings from Fontana Hotel Bali managed by Topotels.

First of all, allow me to deeply apologize on what happened to your partner's bad experience after having our seafood platter. After we do the investigation, it comes to my attention that the Pomfret (Butterfish) is the one that made your partner sick. Actually this is the first case we have on the seafood platter. Even though, we decide to take out Pomfret from our dish on the menu. We will change the pomfret with another type of fish that have similar texture. This shows how serious Fontana Hotel Bali for this case.

Besides the above, I am very happy that both of you enjoyed our ultimate service while you were in Bali. Please let us know when you are coming to Bali again, and we will arrange something special for you.

Thank you, once again for your comment.

Sincerely yours,

Andreas LALENOH
General Manager

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Reviewed 11 January 2014 via mobile

I go to bali to visit my husband, he sick while he work in bali. He stay in fotana hotel. Hotel look cozy and nice. Beakfast menu awsome and delicious. U must try to order creme Brulee. The pool was good but u can swimming until 8 pm only. This hotel was the 2nd hotel the most I love in bali

Stayed: January 2014, travelled as a couple
1  Thank carlheindzt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 14 January 2014

Dear carlheindzt,

many thanks for your review on Fontana Hotel Bali managed by Topotels.
I hope your husband is well by now.

It has always been our goal every day to make our guests' stay memorable like yours. Thank you for appreciating our breakfast selections.
Some of our rooms are located by the pool and our pool policy is to ensure that other guest may have a peaceful rest on that hour.

Like any other comments, yours will be shared in Employee Notice Board to motivate them more.

I am looking forward to welcome you back in Fontana Hotel Bali. Creme Brulee is waiting.

Sincerely yours,

Andreas LALENOH
General Manager

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Reviewed 11 January 2014 via mobile

Booked Fontana seeing it being rated #1. Never regret it! Beautiful room, complimentary mini bar plus great breakfast and we'll equipped gym. Only down side it's not near kuta main area and nearby has no nice places. But still if u r on a budget and want a beautiful hotel. Choose Fontana!

Stayed: January 2014, travelled with friends
1  Thank arnoldhhq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 12 January 2014

Dear Arnold H,

warm greetings from Fontana Hotel Bali managed by Topotels.

Thank you for your time putting a good comment on Fontana Hotel Bali. I am happy that you were enjoying your stay with us.
Actually, we are not that far from Kuta. Yes, we are not in a walking distance to Kuta area, but we provide hourly shuttle (drop off and pick up) service to that area. Just contact Front Desk for the arrangement.

For your next visit to Bali, please check our website for more information and I am looking forward welcoming you back to Bali.

Sincerely yours,

Andreas LALENOH
General Manager

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Reviewed 8 January 2014

Really nice hotel, really modern and clean. Buffet breakfast was average, pool rarely got sun, wifi doesnt work well inside rooms, have to sit out on the corridors for good reception. Balcony small with no table or chair & overall room size is average, but very nice bathrooms. The location was out of the way of main Kuta and taxi drivers did not recognise where Fontana Hotel was as its brand new. Staff nice & helpful :) Probably would stay here again as the price is very affordable.

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
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2  Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 9 January 2014

Dear Catherine W,

cheers from Fontana Hotel Bali managed by Topotels.

Thank you for your time reviewing us during your stay in July 2013.
There are lots of changes happening from July 2013 until today, especially the internet connection. We have fast internet and easy access throughout the hotel premises to allow our guests to connect easily.

In July 2013, we were just 7 months old establishment that, automatically, was not really well known. But, I assure you that now, every taxi drivers know us well.

Once again, thank you for your comments. I am looking forward welcoming you back to Fontana Hotel Bali managed by Topotels.

Sincerely yours,

Andreas LALENOH
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

We visited Bali to spend time during our son's holiday. We just visited Bali 3 months before with bigger group and this time only 3 of us.

We chose this hotel since my wife went to their spa on previous visit. She impressed with the place since it's relatively new, so we decided to try the hotel for our visit. Our concern at the time was the location since it's relatively far away from the beach area that normally we would like to have when we visit Bali. But since we plan to rent a car during our holiday, then we decided to try this hotel.

After we arrive in the airport ~ 8pm, we took taxi to the hotel. The taxi driver knew the place, so we can be at the hotel in 15 min (time could be difference depend on the time of the day). It's relatively close since it's near to main road (Sunset Blvd) prior to go to Kuta center. The only problem, the sign it's not too clear so our driver missed the turn.

We checked in relatively fast, and the receptionist is helpful. Our room was quite far, but it's still ok. The room itself is not too big, but enough for 3 of us. We can add 1 extra bed, but we decided not to take it. Our room is facing the pool, so it's quite nice view. The bathroom is good, clean and tidy, no bathtub only shower. The hotel size is not big (not sure how many rooms) so we can easily go the swimming pool. They have restaurant, and we just tried their daily breakfast buffet since part of our deal. Breakfast menu is good, enough to fill our appetite and it changes some of their menu everyday during our stay (3 days). You get special hot drink (cappuccino, espresso, etc) with this breakfast, don't forget to ask for it. Close to the hotel, you can find also some restaurant within 200-300 m.

The location of the hotel is relatively quite. It will be convenience if you have your own car (rent). The hotel has some parking space in the basement. Alternatively, you can get taxi, and as far as our experience no problem to get a taxi (ask receptionist to do it for you). Recommendation is to get Bluebird taxi. The hotel has a shuttle bus to go to Kuta center, but not that often. The distance to Kuta center is around 2-3 km only. If you need Bali's souvenir, you can go to Krisna store which close to the hotel (we walked there couple times), ask anybody from the hotel to get direction, they can show you the way to go there (from the side of the hotel).

  • Stayed: October 2013, travelled with family
    • Value
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1  Thank icedrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 9 January 2014

Dear icedrag,

a very warm greetings from Fontana Hotel Bali managed by Topotels.

Thank you for your positive remarks on Fontana Hotel Bali, Portabella Bistro, and Suma Spa.
There are many advantages being far away from the beach: comfort, security and quite. And, you get those aspects when you are staying with us. We provide drop off and pick up shuttle service to Kuta area as well for guest conveniences.

Chef Vittorio Negri and his team have arranged daily rotation for our breakfast to ensure that our guests feel differently on breakfast menu items. Another cafe you miss actually our 24/7 Sunny16 cafe. Maybe on your next visit, you can sit there and enjoy the best coffee in town.

icedrag, I will share your comment to our team member to let them know that their efforts are rewarded.

I am looking forward welcoming you back at Fontana Hotel Bali managed by Topotels.

Sincerely yours,


Andreas LALENOH
General Manager

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Reviewed 6 January 2014

Great small hotel.
Located a fair way from the busy areas of Kuta which is why I chose it.
The staff were very friendly and the room was clean and a reasonable size.
Even if you do not stay here their restaurant is well worth a visit.
The only fault that I would mention was the lack of chairs around the pool.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank expom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasLalenoh, General Manager at Fontana Hotel Bali, responded to this reviewResponded 7 January 2014

Dear expom1,

Cheers from Fontana Hotel Bali managed by Topotels.

Thank you for your kind note about the Hotel. I am glad that you enjoy the surroundings and the location.
I understand the need of pool chair, especially in the nice weather like this. However, considering the size and comfort level of the pool area, the current setup - I must say - is the best one.

expom1, thank you once again, and looking forward welcoming you back to Fontana Hotel Bali managed by Topotels.

Sincerely yours,


Andreas LALENOH
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fontana Hotel Bali

Address: Jl. Dewi Sri no. 68, Legian, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta District > Kuta
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuta
#8 Romantic Hotel in Kuta
#20 Best Value Hotel in Kuta
#24 Luxury Hotel in Kuta
#26 Spa Hotel in Kuta
Price Range: £21 - £41 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fontana Hotel Bali 4*
Number of rooms: 136
Official Description (provided by the hotel):
Fontana Hotel Bali, a PHM Collection offers an affordable Balinese lifestyle experience in an elegant way. A collaboration masterpiece by environmentalist architect, Popo Danes, and the former Super Potato Tokyo's designer, Nobuyuki Narabayashi, it is uniquely designed to accommodate a modern lifestyle in Bali while maintaining the authentic feel of Balinese nature. Located right at the center of Kuta area, just one block away from Legian area and 20 minutes away from the Ngurah Rai International airport, Fontana Hotel Bali, a PHM Collection gives you an opportunity to experience the true Kuta without having to fight the crowd. ... more   less 
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Also Known As:
Fontana Hotel Bali Kuta

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