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“Comfortable and clean”
3 of 5 bubbles Review of Ozz Hotel Kuta

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Ozz Hotel Kuta
Ranked #113 of 251 Hotels in Kuta
Perth, Australia
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Comfortable and clean”
Reviewed 3 June 2014

We were picked up at the airport by the hotel driver and began to negotiate the frantic traffic that is Bali. After about 5 minutes the driver then turned down a small lane way for about a 1/2 kilometer and we had arrived at the Ozz hotel. On arrival we were given a nice cool drink as we waited in the reception area. We arrived quite early about 6 hours prior to our check in time and were surprised to find we were given a room straight away. As we had been traveling all night we were able to shower and grab a little rest before we set out downtown.

The room was small but compact and the bed was really comfortable, in fact one of the best we have experienced in a hotel for some time. Storage space is very limited so we had most of our stuff in the case during our stay which was a little inconvenient. Nearly all rooms on the ground floor have a pool view and small area outside with table and chairs with some trees giving a limited amount of shade. The pool was a nice size with a small area for young children to swim and had a reasonable number of poolside beds.

The air conditioning in the room was very efficient and the staff gave us an extra key card so we could run the air conditioner while we were out and return at night to a cool room. We later discovered new owners had taken over the hotel and were trying to make it more comfortable for guests and would often ask for feedback and suggestions, the manager Rose gave the impression she was quite proactive and would take on board all feedback for consideration.

We had breakfast included which was a little limited in choice and at times a little cold but enough for you to get a good start to the day.

We were pleasantly surprised with this hotel following our purchase on Scoopon for 5 nights at $50 a night and we paid for 2 more nights on arrival and extended our stay to 7 days here.

Pros; Good location for those who want to shop, some good restaurants close by. good value for a short stay, staff are helpful and friendly. service overall is quite good.

Cons; Some staff appear to be very inexperienced and take a while to respond. I tried to order some Fries off the poolside menu and was told "no Chips!" less than 15 minutes later some were being delivered to one of the rooms. I think the hotel owners were there on an inspection tour and the girl called Sunday whom I asked appeared to be in a bit of a panicked state.

Smoking is an issue for the non smokers especially at breakfast as there are no separate areas.

The piped music can be a annoying especially the rap style with the 'Mother F@#&*r' words. I am not sure if the staff actually understand this and when you mention it they just smile , we had a speaker outside our room in a tree, and the same music played for days over and over, it starts around 7am until about 10.30pm.

There was some pool noise at 6.30 am one morning and a couple of nights around 11pm to which the management paid no attention for guest comfort but my wife who is a women to be feared managed to get them to keep the noise down.

Overall a reasonably pleasant stay spoilt only slightly by a bunch of 8 geriatric yobo's who were in Bali for a wedding smoking, eating and drinking and commandeering the pool plus making loud noises to excess and leaving a mess for the staff to clean up. .

Room Tip: Ground floor are best for pool access, there are some larger rooms upstairs if you want more space.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
  • Indonesian first
  • Italian first
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English first
Perth
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2014

I spent a pleasant week at this establishment in April, and was impressed with the service, standard of the room for the price, and great location. We had breakfast included, and although there is a limited choice, it is more than adequate.

Room Tip: Not for bogans
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  • Stayed April 2014, travelled with family
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Helpful?
1 Thank soltana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

Ozz Hotel was a great place to stay for our first holiday in Balii. Super friendly staff, always polite and helpful. Special thank you to Nancy who organised a great trip to Bali Zoo for us.
Clean, comfortable room. Efficient air con, and free wi fi. Breakfast was very good, with fresh fruit and juices. Cereal and toast. Eggs cooked to preference at egg station. Really enjoyed variety of hot breakfast dishes available each day. Pool and surrounds are kept beautifully clean.
Location is great, quiet, yet still very close to shopping and nearby Kuta Beach.
There were some stains on bath mats and towels, and a shelf and towel rail beside hand basin would be a great addition.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoyNZ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 May 2014

Free drink on arrival. I found the hotel rooms clean and tidy. Has air-con. Prompt turn around every day, with a bottle of free water per guest. Polite and friendly staff. If you are staying on the bottom floor, all front patios were mopped on a daily basis. Has a central pool with deck chairs. Even if you were laying down and not swimming, you would be greeted by a staff member bringing you a towel. Has free wi-fi. You have a variety of juices and items to choose from for breakfast. Their is an on site restaurant with 10% deducted from the bill for hotel guests.

A very short walk to Kuta and other attractions. The hotel is relatively new, so if you are giving directions to a taxi driver you would have to name a nearby hotel or landmark which has been there longer than the hotel itself.

Can't comment on value for price as we stayed with a Scoopon voucher. Would definitely come back again based on last stay.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JWM_Seet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
Reviewed 23 May 2014 via mobile

Stayed in rooms 103 and 104 right behind reception.

Fridge is not very cold, does not freeze well. Ice cream melted. Encountered around three mosquitos daily in room. Toilet was making some noises at night. Towels were stained. Tableware clanking can be heard from room during breakfast time. Pool was small and quite shallow. Can't login to wifi at times, "no more free ip addresses".

Other than the above cons, free hairdryers, kettles, power plug adaptors and payable massage services were available upon request. Breakfast was good with different choices and variety everyday. Eating area and utensils clean. Room service was prompt. Friendly staff. 5 mins walk to heart of Kuta, 10 mins walk to the beach. Walk out from the front entrance 50 metres away for minimart and a yummy mie ayam for just IDR10,000!

As a whole, i would recommend Ozz Hotel for budget travellers intending to visit Kuta.

Stayed May 2014, travelled with family
Helpful?
Thank TerranceOng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2014

This hotel is now 12 months old and has settled in. The staff are excellent. The pricing is very good. The rooms a bit on the small side but OK. Breakfasts are very good...I don't know what anyone has to complain about. Mini bar and bar pricing is very good.(20% and 10% discount on these as a guest) The pool is lovely and relaxing. Some minor issues with fixtures in the room...tap fitting broken etc. Easy walk into Kuta and Matahari shopping. Close to nightclubs.
This hotel is perfectly priced for a single traveller or a couple of backpackers. Many doubles staying while I was there...and everyone was very happy.
I had complimentary airport transfers and the pickup man is a great person to talk to as the 1st person encountered and the last person that you see.

Room Tip: The rooms with a small sitting area at the front facing the pool seem to be the easiest and best. M...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crscott911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
Reviewed 12 May 2014

This hotel is great if you are looking for a budget holiday. The pool and the sun loungers are lovely. It is never too busy and fresh towels are waiting for you every morning.

The rooms are very simple but comfortable. We had a good nights sleep every night.

My biggest negative is the bathroom. To be honest, it was awful. The floor was dirty everyday and I don't understand this as they mopped the bedrooms every morning. Also a big smell of sewage from our bathroom. My friends also stayed here but the smell was not as bad for them. Our shower mat was black with dirt. I never once went into the bathroom without my flip flops on.

Having said that, everything else was great. The staff and very friendly and helpful. The helped me organise two day tours. When our plugs blew from using the hairdryer, they were very prompt and fixed the problem straight away.

All in all it was a lovely stay for the price you are paying. Close to everything.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ozz Hotel Kuta

Property: Ozz Hotel Kuta
Address: Jl. Kubu Anyar Gg. Biduri, Kuta 80361, Indonesia (Formerly Odua Ozz Kuta Hotel)
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#72 Spa Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ozz Hotel Kuta 3*
Number of rooms: 52
Official Description (provided by the hotel):
It's yours, who dream about the unity of tranquility and the sparkling of a world renowned paradise of Kuta Beach - Located in the heart of Kuta, 3.5 km to Bali Ngurah Rai International Airport, 5 minutes walking distance to Kuta Beach and its surroundings: Shopping Center; Kuta Square, Beachwalk and Discovery Mall; Entertainments; Waterbom and International and Local culinary. Blend yourself with the world's modern harmony and serenity in the simple, clean, quit and modern 52 rooms of Ozz Hotel Bali Kuta. ... more   less 
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Also Known As:
Ozz Hotel Kuta Bali

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