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“impressive room and good location” 4 of 5 bubbles
Review of The Kuta Beach Heritage Hotel Bali - Managed by Accor

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The Kuta Beach Heritage Hotel Bali - Managed by Accor
Ranked #18 of 250 Hotels in Kuta
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“impressive room and good location”
4 of 5 bubbles Reviewed 1 June 2014

I stayed in this hotel and got upgraded into a room with access to shared plunge pool with 4 other rooms. The view is basically non-existent since it's the 2nd floor and I'm facing other building, but the room was very impressive! the interior is beautiful, shower room was spacious (too spacious really), the only downside is that my room doesn't have a bath tub, whilst my friend's room (which doesn't get an upgrade, has a bath tub even though the room was smaller.

Staffs were polite, location is absolutely prime since it's on the middle of the kuta-legian street just next door with hard rock, mini mart, kuta beach...you can borrow towels downstairs before you venture into the beach.

Breakfast food selection is basic and should satisfy your morning appetite (they have jamu if you like it). The rooftop pool is not big, but good for relaxing, especially when it's not too crowded.

The only downside is the property seems to be undergoing renovation while I was there, the experience I felt when I first arrived is that the hotel seems dodgy at first, elevator was small and sometimes smells funny.

Other than that, it's a good place to stay in Kuta.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 3mt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, 10 June 2014
Dear 3mt,

I thank you for your comments and I am pleased that you enjoyed your stay with us.
Indeed there is some construction work taking place next door and I regret it was disturbing you at time. I took note about the elevator comment that has been taken care of.
I am looking forward to welcoming back again.
Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,251 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
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English first
Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

My husband and i stayed here for five days and highly recommend this hotel. It was clean comfy and staff were friendly and went out of there way to make our holiday special. On the day of our anniversary we were welcomed with a cake and some very lovely staff congratulating us. We cant recommend this hotel enough! (shhhhhh though we don't want it to be too crowded)

Room Tip: we paid for the Classic Heritage King which overlooked poppies 2 we would of loved a beach view but...
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank crisscross123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, 10 June 2014
Dear Crisscross123,

I wish you a belated Anniversary and am glad that you appreciated our hotel and employees services.
I cannot wait to meet you during your next visit
Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Stayed here for 6 nights in March. Had some reservations, but they were gone the minute we arrived. Twin Room was spacious and very comfy. Had a few issues with housekeeping, but overall service was excellent. Food was excellent and is walking distance to many restaurants, shopping Mall and Markets. Had renovations during our stay, but could barley hear the construction. Would recommend to all

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jenneane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, 10 June 2014
Dear Jenneane D,

I thank you for your comments and am pleased that you appreciated your overall stay. We are continously trainingthe employees to upgrade our services and housekeeping is included.
I am convinced that you will note more improvements during your next stay.
Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 May 2014 via mobile

I just came back from Bali after a 3 day stay jn a classic room at this hotel. This relatively new hotel is located in probably the best location in Kuta just adjacent to the beach. Lots of food outlets and shops around. Roads are a bit clogged with traffic though. There is this new large shopping mall named Beachwalk within walking diatance which houses several brand outlets.

Rooms are very cozy comfortable and clean, with modern facilities. Lobby and corridors are awesome as well. Some improvement is needed in soundproofing, because from inside the room and the toilet it was possible to hear people talking in te corridors.

Overall a great place to stay. Price seemed quite reasonable too. The exterior is undergoing some renovation at the moment, but doesnt have any impact on the stay.

Stayed May 2014, travelled as a couple
Helpful?
Thank Kazi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, 10 June 2014
Dear Kazi,

I thank you for staying with us and noted your comment about sound proofing. Indeed we are fairly new and there is plenty of room for improvement.
I wish to have the pleasure to welcome you back soon.
Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 May 2014 via mobile

Strategicly located at Kuta beach area. Walking distance to the famous Kuta Beach, Poppies Lane, Beach walk shopping mall and Hard Rock Hotel.
Room size is reasonable. Staffs service is good and attentive.
Restaurant and swimming pool is located at roof top which we can see sunset. Superb view during sunset.

Stayed May 2014, travelled with friends
Helpful?
2 Thank Goenawan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, 5 June 2014
Dear Pk. Goenawan,

I thank you for your comment and thank you to mention the attentiveness of the service staff. It will serve as an motivator to know that their efforts are valued.
I wish to have the pleasure to welcome you back soon.
Terima kasih Pk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kuta Beach Heritage Hotel Bali - Managed by Accor

Property: The Kuta Beach Heritage Hotel Bali - Managed by Accor
Address: Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta 80361, Indonesia (Formerly Kuta Beach Heritage Hotel)
Phone Number:
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#12 Spa Hotel in Kuta
#12 Romantic Hotel in Kuta
#13 Luxury Hotel in Kuta
#19 Family Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Kuta Beach Heritage Hotel Bali - Managed by Accor 5*
Number of rooms: 159
Reservation Options:
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The Kuta Beach Heritage Hotel Bali - Managed By Accor

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