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“Very friendly staff and lovely and clean.”

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EDEN Hotel Kuta Bali - Managed by Tauzia
Ranked #32 of 251 Hotels in Kuta
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very friendly staff and lovely and clean.”
Reviewed 22 March 2014

Myself and family stayed for a week. The staff are very friendly and the rooms are very clean. We have stayed in a few hotels in Bali over the years but the Eden is by far the best. Yes it was a bit noisy some nights but that is just inconsiderate people and not the hotels fault. The food is superb. Only criticism would be that the fridge is very small. Will definitely stay again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Kuala Lumpur
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2014

I paid USD40 per night via agoda. Good value. Decent location. Short walk to discover mall and about 20 mins walk along shops to Hard Rock. Rooms comes with pool view with balcony. However the sound insulation is bad. I would hear people walking and talking along the corridors. I keep walking up. Also the house keepers cart was noisy. Other rooms doors were banging away and I jump out from my bed at least 2 times in the morning because if it. The hotel should have some sound insulation for the walls and corridors.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdLing77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDEN Hotel K, General Manager at EDEN Hotel Kuta Bali - Managed by Tauzia, responded to this review, 21 March 2014
Dear Edling77

Thank you for your review.

I regret to read that you were being woken up during your night at Eden Hotel Kuta.We are going to make sure that our guests are not disturbed by too much noise .

I hope I will be able to welcome you again at Eden Hotel Kuta, Bali .

Best Regards

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nowra, Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 March 2014

Stayed here with friends, I was on the second floor and the Rooms are clean and well looked after. My first impression was that I paid for the room for 3 nights and thought I had paid 4 nights got to the reception and they charged me 500,000IDR extra. The Shower has a smell but run it for 5 minute and goes away. No chairs out on the balcony I had to use the little green stool or sit on the ground. 1st night it was very noisy but my friend was on the third floor and had no noise. No alcohol served at the pool bar. All staff are friendly and welcoming. Food is very yummy. We seen the fire dancers which was a stunning show and They have a great musical atmosphere.

Room Tip: Shower has a smell but run for 5 minutes and it is gone and Fridge is small and got lots of snacks a...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newtravellerkazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDEN Hotel K, General Manager at EDEN Hotel Kuta Bali - Managed by Tauzia, responded to this review, 21 March 2014
Dear Newtravellerkazza

Thanks for the time you took to share your experience at Eden Hotel Kuta .

I am glad to read that overall you had a good stay .I feel sorry though that your night was noisy .
We are constantly trying to improve our service and reducing noise is one of our priority now.
The smell in the shower is now fixed .

I hope I will welcome you again soon .

Best Regards,

General Manager
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

Me and my husband stayed in this lovely resort to celebrate our honeymoon. It's was nice stay since i got a surprise upon my arrival. They were set up our room with a small decoration that makes our honeymoon amazing. i love the staff service. they are very helpful.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDEN Hotel K, General Manager at EDEN Hotel Kuta Bali - Managed by Tauzia, responded to this review, 21 March 2014
Dear Sue L

Many Thanks for your very positive comments following your stay at Eden Kuta .

We love to make our honeymooners surprises so that they never forget that unique moment in life.

Looking forward to welcoming again .

Best Regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2014

My sister and I are currently at The Eden on a 3 day long weekend. We have mixed thoughts about the hotel.

The rooms themselves are very good. Great value, clean and quite spacious. However as noted in previous reviews there is a nasty smell when you first turn on the shower but it does go away. Drainage is also a problem so you do end up showering standing in a puddle of water.

The pool bar is advertised at being open til 10pm, however upon going down there this evening around 8.45pm it was closed. Rather disappointing given upon arrival you get a voucher for a welcome drink to be used between 11am and 10pm.

The rooms are very noisy. We are on the 3rd floor and despite being after 10pm and the pool being closed there is a lot of noise including music that can be heard. The music at the pool started at 9 am this morning so this is not the hotel for you if you want to sleep in or are a light sleeper.

Don't bother trying to book the spa. They only have one therapist but can get another if you make a booking which is fine. So my sister and I made a booking for the next day and later that day I made I made a booking a few hours later and was told to show up at a 8 pm which I did. 10 mins later the therapist cam e out and said they were fully booked for the night. Despite my 'booking' I was basically told bad luck. Upon trying to re confirm after this our booking for 9 am the next day, we were told it was not possible. Very frustrating and clearly needs to be a better booking system implemented.

if you just want somewhere to sleep and noise doesn't bother you, this hotel would be great for you. All in all we probably wouldn't return

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDEN Hotel K, General Manager at EDEN Hotel Kuta Bali - Managed by Tauzia, responded to this review, 21 March 2014
Dear Dan j

Thanks for your review .

I am sorry to read that our hotel did not meet your expectations .I am particularly sorry for the fact that you were not able to experience our Spa .
We may decide to add more staff to satisfy the growing demand .

We will take care to reduce noise whenever it is possible .

Our issue with the smell in the bathroom is now fixed .

I do hope to welcome you again at Eden Hotel Kuta, Bali.

Best Regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2014

I stayed at Eden hotel for 3 nights. Room is very clean and well maintenance. I love the staff very much, they are very polite, friendly, and helpful. I like the pool as well, and enjoyed the day while they were singing at pool area. The fire dance is good as well. I will be back soon to Eden...cant wait....

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank agung a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2014

Our only fault with this lack of drawer space in the room, need a brighter light when shaving and need extra table and chairs around to pool, but great hotel friendly staff and would stay there again. But this is a great location, close to everything

Room Tip: If you want peace and quite stay at the back of the hotel away from the main road, but great locatio...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pookiebaby54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about EDEN Hotel Kuta Bali - Managed by Tauzia

Property: EDEN Hotel Kuta Bali - Managed by Tauzia
Address: Jl. Kartika Plaza Kuta 42, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Kuta
#14 Family Hotel in Kuta
#22 Spa Hotel in Kuta
#22 Luxury Hotel in Kuta
#33 Romantic Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:4 star — EDEN Hotel Kuta Bali - Managed by Tauzia 4*
Number of rooms: 277
Official Description (provided by the hotel):
Eden Hotel Kuta Bali which is ideally located in the center of a tourism area Kuta Bali, at Jl Kartika Plaza Kuta 42, which includes the well known Kuta Beach and Bali Discovery Mall. Only 10 minutes away from Ngurah Rai Airport. 25 Minutes from Denpasar and 20 minutes from Jimbaran - Nusa Dua tourism area. Eden Hotel Kuta Bali is the perfect venue for Business and Leisure. ... more   less 
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EDEN Hotel Kuta Bali - Managed By Tauzia

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