Dear manager of XXI Beachwalk,
I have visited this movie a lot in with my family along with me. I just experienced very bad service. The woman who handle the gate to enter to movie was very very rude. It was Thursday 22nd May 2014, XMen Day of Future Past movie on studio 1, time 20.30 . I was late 10mnt to the movie and no one mind the door that time, one of my family member have been inside studio first having all 5 tickets for me and the other 3 family members, I rushed to my seat and sit.
Then I had called from my brother and sister outside who need tickets to enter, I then went back to door and deliver the tickets, then later the woman who mind the door suddenly talking with high note to me.
"You are the woman who run into the studio before" I replied "yes"
She replied "You should show your tickets first before seat and not enter before showing it"
I know that, but no one there when I was entering the studio, see?
I replied that she need to hurry check the tickets so we can seat, because the movie has started abiut 15mnt. She was offended because I asked her to fastening checking the ticket. She was mad and then yell that
"Shut your mouth. Heh you what did you say. You should out of the theatre now. I will not let you enter next time"
I said to her she is the one who need to shut up and left her who still yelling and back to my seat.
But she keep yelling to all my family who come later and telling them that I shouldn't come again and forbid to come.
Yes I was wrong for running to my seat, and not showing tickets. But why she wasn't there??
And why she was she mad??? What's wrong with her??
Please check your employee before hiring them. She may have mental issue of having over power over the other. Thank you very much if you read and consider my comment. Otherwise your Theatre was fine. Hope I will not get trouble next time I enter the theatre. Thank you
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