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“Blessing in disguise”

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Grand Livio Kuta Hotel
Ranked #86 of 251 Hotels in Kuta
Nijmegen, Nederland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Blessing in disguise”
Reviewed 9 August 2014

Due to a cancelled flight by Garuda Airlines to Flores, we were forced to spend the night in Denpasar as guests named 'Garuda Stranded', while waiting for the next flight to Flores the next morning.

Our bad moods quickly disappeared when we found out Garuda booked us in Ibis Styles hotel in Kuta. When we checked in we received welcome drinks and the staff was very friendly.
The rooms were spacious and clean with a great design and proper beds. The nasi campur prepared for our lunch was delicious.
The hotel isn't too far located from Kuta beach (10-15 minute walk) and most shops, so we could leave our remaining stress at the beach that afternoon.

Because we had to leave the hotel very early the next morning, the hotel provided us breakfast boxes with great sandwiches and nasi goreng and brought us back to the airport.

The fact that our flight got delayed to the next morning, wasn't that bad after all, because we had a great day and night in Ibis Styles Kuta. Thank you Garuda airlines and hotel staff!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Wiesdenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kapsin, Manager at Grand Livio Kuta Hotel, responded to this review, 11 August 2014
Dear Mr/s Wies Denise

May I begin by thanking you for your review on TripAdvisor regarding your stay at the Ibis Styles Bali Kuta Dewi Sri. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

kapsin
Guest Service Manager
Ibis Styles Bali Kuta Dewi Sri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Jakarta, Indonesia
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 August 2014 via mobile

Location was very good. Situated central to everything and taxis to other locations were very fast. Hotels is your typical ibis. Clean, modern, and nice employees. Breakfast very good, various menu. I have always had a great moment stay at any accor hotels. They are my favorite.

Stayed August 2014, travelled with friends
Helpful?
Thank JosephHerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kapsin, Manager at Grand Livio Kuta Hotel, responded to this review, 6 August 2014
Dear Mr Joshep Herman

Greeting from Ibis Styles Bali Kuta Dewi Sri

Thank you for your comments regarding your stay at the Ibis Styles Bali Kuta Dewi Sri. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

kapsin
Guest Service Manager
Ibis Styles Bali Kuta Dewi Sri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2014

We were on a 4 day vacation trip to Bali & decided to add another day to make it 5... I searched for some hotels on the net & found Ibis Styles Bali. So I checked it out & thought to myself what a nice place! It had an edgy style to it & with a very reasonable price... I stayed in Ibis for the our last night in Bali & to be honest, it's very comforting! My family & I are certainly one of the satisfied guests.. I recommend this hotel if you're in Bali, it's worth every price!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Christian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kapsin, Manager at Grand Livio Kuta Hotel, responded to this review, 31 July 2014
Dear Mr Christian A

We very much appreciate your comments regarding your stay at the Ibis Styles Bali Kuta Dewi Sri. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

kapsin
Guest Service Manager
Ibis Styles Bali Kuta Dewi Sri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indonesia
Level Contributor
76 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 13 July 2014 via mobile

Hear a lot from tripadvisor review and my hubby also stayed there once and approved. Love the theme.. cleaness of the room.. enough space. Love. The good smell of pillow and the first time I found 'guling'in a hotel-a long round pillow like that Indonesian use at home to sleep.. wow!

I booked reservation from accor after midnight at the day of our arrival. I thought I have the best deal by using accor. But when I got there they have this BCA card offer for less!! I booked 2rooms for 2nights which exactly what BCA offer and they can't change my reservation so dissapointed.

Breakfast is very limited. Its included. Better go next door for starbuck..

Wifi inside room is very very bad, can't stand my kids complained+ mu hussle to reply works emails plus ruin my mood to blast the excitement of cute theme of my room into FB.

Some improvement should be made like: a long handle across the shower in shower box for hanging wet laundry.

Love the soap dispenser, but there should be another dispenser for shampoo. And a little rack near thhe sopa dispenser to put our own face soap/ lil private wash utilities.

They provide small soap bar to wash hands which was replace with a new one everyday. This is waste, they better put a small soap dispenser too to save the soap or just let the soap baar there until check out time.

Love the save the earth and recycle campaign..

Will I stay again? Well, the bed is not that good, just enough to crash in a day or two but no more and location wise, we need transportation every time.
So I may try other hotel budget hotel first before coming back..

Budget wise vs accomodation available: very good. So why not? Try it...



  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chinggu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kapsin, Manager at Grand Livio Kuta Hotel, responded to this review, 14 July 2014
Dear Mr.Chinggu

We very much appreciate your comments regarding your stay at the Ibis Styles Bali Kuta Dewi Sri. It is always a pleasure to receive positive feedback.

We have been noticed about your booking experience, Breakfast experience, Wifi Connection and rail bar in shower area.

I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Sincerely,

kapsin
Guest Service Manager
Ibis Styles Bali Kuta Dewi Sri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denpasar, Indonesia
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 July 2014 via mobile

Friendly and professional staff and swift check in process. However no welcome drink was offered as well as luggage assistance.
Nice clean and neat room. Spacious bed, comfy pillow, clean sheet. Simple yet efficient use of space on bathroom and bedroom. Safety deposit box and mini fridge available. In-room Wifi connection was okay.
Nice buffet selection for breakfast. Egg station available. Great and tasty dishes. I was amazed by their breakfast soft roll.
Their promotion on Food and Beverages were quite interesting and worthed the money spent.
IDR 450k++/N was a great budget for all of those above!

Stayed July 2014, travelled solo
Helpful?
1 Thank Rockyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kapsin, Manager at Grand Livio Kuta Hotel, responded to this review, 10 July 2014
Dear Pak Rockyana

Greeting from Ibis styles Bali Kuta Dewi sri

I would like to express our appreciation to you for your comments on Nice clean and neat room. Spacious bed, comfy pillow, clean sheet. Simple yet efficient use of space on bathroom and bedroom. Safety deposit box and mini fridge available. In-room WiFi connection was okay.
Nice buffet selection for breakfast. Egg station available. Great and tasty dishes and the amazed by breakfast soft roll.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

kapsin
Guest Service Manager
Ibis Styles Bali Kuta Dewi Sri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 5 July 2014

We found this hotel is very well-located around other interesting places in Bali, the room is still new and the facilities are so well-provided. Our children also love this hotel so much, since they can use the internet facilities for their fun. This hotel is recommended for the value of money, and hopefully the hotel could maintain the quality in the future.

Room Tip: Better to choose the room on the west side of the hotel since it is besides non building areas
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Hadi Pramono S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kapsin, Manager at Grand Livio Kuta Hotel, responded to this review, 6 July 2014
Dear Pak Hadi Pramono,

We very much appreciate your feedback regarding your stay at the Ibis Styles Bali Kuta Dewi Sri. It is always a pleasure to receive positive feedback.

Pak hadi Pramono, I will share your comments about your children enjoying the internet corner and the good location of our hotel with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

kapsin
Guest Service Manager
Ibis Styles Bali Kuta Dewi Sri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Livio Kuta Hotel

Property: Grand Livio Kuta Hotel
Address: Jl. Dewi Sri no. 17, Kuta 80361, Indonesia (Formerly Ibis Styles Bali Kuta Legian)
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #86 of 251 Hotels in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Grand Livio Kuta Hotel 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Grand Livio Kuta Hotel boasts a stunning central location in midtown Kuta Legian. The property not only offers consistency and high standards to meet the demands of the most, but also provides extra amenities and services set in stylish and charming surroundings. This hotel offers impeccable value with a focus on saving guests money while providing a pleasant place to stay. Grand Livio Kuta Hotel features a critically acclaimed multi-cuisine restaurant ideal for any occasion and offers 114 spacious and finely decorated guestrooms and suites. For your reservation at Grand Livio Kuta Hotel, please select the dates of your stay and complete our secure online booking form. ... more   less 
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Also Known As:
Grand Livio Kuta Hotel Bali

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