Stayed at this villa fro, 27-29 dec. the last leg of my 2013 Christmas trip. Have come to this villa after staying at komaneka bisma at ubud with excellent service. Felt that the service given by villa de daun is not up to our expectations . The staffs are friendly however they never take initiative to ask further what they can assisted us in. The butler assigned to us gave minimal butler service. On the second night he just merely called us and asked what we would like for the breakfast. My wife and I visited the dala spa ( great ambience and therapists skills are excellent ) , we went for 2.5 hours spa and requested for room make up service and to our surprise that no one make up our room when we return from spa at 2.30 even we have turned our room sign to request ' make up room'
Our room is the 'pandan villa ' ( deluxe villa) which is very spacious , however the room needs to be more refurnish and maintained . Swimming pool and bathtub outdoor are not cleaned. It champs in the entertainment system provided ( bose sound system in kitchen area, pioneer DVD and sound system in bedroom, large size sony tv) . Bed is large and comfy for a good night sleep. Turn down service was given on the first night and second night we didn't received any ( no one even called to ask)
One thing to applaud is our in villa BBQ service , the waiter ( mr asus , apologies if wrongly spelled) gave us great service with good English and several recommendations of bali attractions. And the chef served us a yummy buffet of BBQ food
Pro: convenience location for shopping, bars and restaurants. Free mini bar. Free airport transfer
Cons: lots of Mosquitos in the room, have to ask staffs to give us mosquitoes coil and lighter( yes we have to ask to be given !) , swimming pool water is not clean , toilet and bathroom amenities are not well maintained (smell from toilet , shower head is dusty and loose) . The free afternoon tea given is not very generous and the hotel cafe area is infested with mosquitoes. Morning in villa breakfast was not tasty, bread and pastries were served cold. Building construction next to the entrance of villa de daun and guests staying In villa nearer it the reception may be seen by construction workers during the day ( lack of privacy )
Suggestions to management : please include electrical mosquitoes repelling devices in room ( it is written in your in villa guide that they are provided but no where in sight) , Mosquitos coil should be lighted at all times ( not only during turn down service ) , service ( especially butler) should be more attentive and not giving guest a ' get it done and over with feeling'
Verdict: I have experienced better villa service in other parts of bali . Villa de daun comes as a disappointment to me after reading many good reviews online . However , this villa is suitable for travelers who love staying nearby all the actions and enjoy good spa treatments. Area is Kinda noisy with dogs barking at night and rooster noise in early morning. This villa is not the ideal villa for honeymoon ( there are many better villa with great service in other area ( take samaya ubud for example ) . Will not returned
- Official Description (provided by the hotel):
- Villa de daun is a stylish property that prides itself on offering a unique villa living experience by delivering gracious hospitality and service excellence. We have just 12 luxury villas, each set within a Balinese styled private garden compound complete with a private swimming pool and outdoor leisure area. A personal Butler is assigned to each villa to anticipate guest’s needs and ensure that they feel comfortably at ease throughout the duration of their stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, TravelUp and Agoda so you can book your Villa de daun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Villa De Daun Hotel Kuta
- Villa De Daun Bali/Kuta