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“Spa and the food” 3 of 5 bubbles
Review of Hotel Terrace At Kuta

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Hotel Terrace At Kuta
Ranked #9 of 249 Hotels in Kuta
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Spa and the food”
3 of 5 bubbles Reviewed 21 April 2014 via mobile

Hi, I paid an exorbitant amount for the spa that was recommended to me by the hotel spa. Please take a stroll around and pick the best one. Also, make sure to go for a clean and tidy spa as the cheap ones don't have dedicated rooms and they are very shabby.

Also, I didn't like the food. It was the same oily noodles everyday.

Stayed April 2014
Helpful?
1 Thank Sucheta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 24 April 2014
Dear Sucheta L

Warmest greeting from Hotel Terrace at kuta..!

I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to bali.

On behalf of Hotel terrace at Kuta, please accept my deepest apologies for the inconvenience you were caused during your stay with us. your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. Rest assured that we have taken serious note of your comments and we will strengthen our focus on our training in these specific areas.

I hope we will have the pleasure of welcoming you again soon in Hotel Terrace at Kuta.

Best Personal Regards,
Management of Hotel Terrace at kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

586 reviews from our community

Traveller rating
    312
    211
    49
    10
    4
See reviews for
62
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11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 14 April 2014

GOOD:
Rooms are clean and comfy bed
Location is convenient to beach
Free breakfast
Strong wifi
New flat screen TVs
All rooms has pool views
NightLife is nearby walking distance. Cannot hear it in rooms.

BAD:
parking spots are small with tight turns inside garage

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheArtLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 16 April 2014
Dear TheArtLA

Warmest greeting from Hotel Terrace at kuta..!

It has been our great pleasure to welcome you at Hotel Terrace at Kuta and we appreciate you sharing your feelings about your stay with us. I was very pleased to read that you appreciated the friendliness and assistance of our. nice pool nice pool and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

Your suggestions were taken in the spirit which they were intended.

Best Personal Regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 13 April 2014

I stayed a week with my partner and we had a fantastic time! U booked the room with pool access and it was definately worth to spend a few dollars extra for these rooms..
I wanted to surprise my partner with that room and without knowing the staff prepared a little surprise with flowers and a swan out of towels on the bed!!
It looked amazing!! Thank you for that again, we loved it <3

The rooms are sooo clean and everything is nice and new!
The staff is very friendly and always smiling!!
We had to leave this morning but we will definately come back! The location is great and only 3 minutes from the beach, but still in a perfect location for shopping and bars!

I can only recommend it to everyone, it was one of our best holidays and we will come back!!!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mira H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 16 April 2014
Dear Mira H

Warmest greetings from Hotel Terrace at Kuta..!

We would like to thank you for staying with us during your honeymoon to Bali and for sharing your appreciation.

I was very pleased to read that you appreciated the friendliness and assistance of our staff, peaceful and quite atmosphere that makes you enjoy you visit in our hotel. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Hotel Terrace at Kuta.

Best Personal Regards,
Management of Hotel Terrace at kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 April 2014

Rooms are very nice! We had a standard double room. Very nicely decorated. Comfy bed and nice bathroom. Plus for tv + fridge. Wifi good as well!
The room had a view to the pool, which is very cozy in the evenings.
Pool area was great.
Breakfast was really nice. Staff were always very welcoming, and the security "guy" always greeted us when going in or out :)
Will definitely stay here again!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank michaelandkine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 14 April 2014
Dear Michaelandkine

Warmest Greetings from Hotel Terrace at Kuta..!

We would like to thank you for staying with us during your recent visit to Bali.

We were delighted to learn that you had an excellent stay us and particularly value our hotel. our nice and comfortable room, was impressed with the interior space your room and the location of the hotel the view from our balcony very helpful hotel stay and our smimming pool and very helpful staff.It would have been nice for us to serve you and 24 hour security to ensure the safety of our guests.

We look forward to welcoming you again soon in Hotel Terrace at Kuta.

Best Personal Regards,
Management of Hotel Terrace at kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 April 2014 via mobile

We stayed in a basic double bed room for three nights. Very clean and nice. Internet is fast. The location is perfect. A few minutes walk down to the Kuta beach. Massage, clinic and small convenience stores are next door. Money changer and pharmacy are just around the corner. The Money changer is authorized and the exchange rate is higher than the other authorized place near Discovery Mall. Many cheap and good restaurants along the main road. If you are coming for Kuta beach and do not mind living in busy city centre, then this is the perfect place. Price is soooooo cheap :)

Stayed April 2014, travelled as a couple
Helpful?
Thank Claireliu0830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 14 April 2014
Dear Claireliu0830

Warmest Greetings from Hotel Terrace at Kuta..!

We would like to thank you for staying with us during your recent visit to Bali and for sharing your appreciation.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel, our nice and comfortable room and very helpful hotel staff.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Hotel Terrace at Kuta.

Best Personal Regards,
Management of Hotel Terrace at kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

Everyone staff in the hotel with a great smile, everytime they see you they will greet you.

The security guy is the best of the courtesy during our stay, as he is so helpful unload our baggage and put it onto our car when we leave.

Our price did not include b/fast but we paid IDR 50k for each in the second morning, Breaksfast are normal but enough to help kick start the day before we go for a day tour. IF you want a scramble egg please request from the kitchen as they do not usually have it on ready.

Room are enough for 2, small balcony, not too noisy as we pick the top floor. The downside is top floor is always hot with the whole day of sunlight on your top the room is very much heated, and air con would only enough to cold the room down after switch on for few hours.

Location is great !! it is hidden on a small lane along Jl Legian,less than 2 minutes of walk out from hotel you are on Jl Legian, the whole street of cheap shopping !! But if you want go to Kuta Square or Discovery Mall is a little bit of walking afford, i did rather take a taxi ride as we did try on first night of our stay.

WIFI are free but it is slow, do not care much because it is holiday, so we leave all the work and social communication devise aside to enjoy our break.

The hotel has nothing WAO!! but with its price definitely a good choice if you want a comfortable room in a shopping street.

Room Tip: Do not choose a top floor, the heat from the sun on the top is really make you feel uncomfortable.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JeromeNG_WK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 13 April 2014
Dear Wee K

Warmest Greetings from Hotel Terrace at kuta..!

I sincerely appreciate you taking the time to give us your feedback during your recent visit to our hotel.Thank you for staying with us for our excellent service from our staff.and security to ensure your comfort during your stay. It was certainly a pleasure for us to be at your service.
Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests.Your remarks has been carefully noted and I can assure you the necessary steps have been taken to avoid such inconveniences in the future.

We hope to have the pleasure of welcoming you again soon in Hotel Terrace at Kuta.

Best Personal Regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

A fantastic hotel ...staff where very friendly ,rooms where really nice and clean and still new.We had a pool access room and was definitely worth the little bit extra .Good Location and quite easy to get too etc.Would stay here again no problem at all .

Room Tip: Pool access rooms are the way to go
See more room tips
  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrace at Kuta H, Management at Hotel Terrace At Kuta, responded to this review, 7 April 2014
Dear Jason D

Warmest Greetings from Hotel Terrace at Kuta..!

I sincerely appreciate you taking the time to give us your feedback regarding your excellent stay with us Hotel terrace at Kuta. Thank you for staying with us for our excellent service from our staff. nice pool nice pool and security to ensure your comfort during your stay. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Hotel Terrace at Kuta.

Best Personal Regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Terrace At Kuta

Property: Hotel Terrace At Kuta
Address: Jl. Benesari no. 2, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#8 Best Value Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Terrace At Kuta 3*
Number of rooms: 88
Official Description (provided by the hotel):
Hotel Terrace at Kuta is a little gem in the heart of Kuta with affordable price. Strategically located where shops, restaurants and pubs are just steps away from the hotel. Only seven minutes walking distance to the famous Kuta Beach for it sunset and good wave for surfing.Hotel Terrace at Kuta is great hotel not just for couples but also for family those looking for affordability at prime location, the hotel ensure you for great comfort and excellent service. We are looking forward for your visit. ... more   less 
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Also Known As:
Hotel Terrace At Kuta Bali

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