Prior to arriving at the hotel, I had to use fax to send my reservations over because their internet is down, hence they could not receive emails. I had trouble sending my fax because their line is always "busy".
Upon arrival, was surprised that the entrance is in a small alley.
Aircon sux. Not cold at all despite calling the technician EVERY single day. Wonder is the aircon problem or the technician problem as nothing changes after "servicing" it. And there are a lot of mosqitoes around.
On last day, our flight was 9pm. There's no common shower place in the hotel. Hence we are unable to slack our time away by sun tanning by the pool. Front office guy suggested us to extend our room to 6pm, 200000rupiah.
The next day, we took up the suggestion and head over to the lobby to extend our room til 6pm. Lobby lady said entend til 6pm is 250000rupiah. We were shock cause just the night before, we were told its 200000rupiah. She insisited that the guy before had said wrongly. Its like come on man, you can change the rates you told your guest as and when you like? one moment 200000, one moment 250000. Althought 50000 additional is not a big difference, but it's how you value your guest that matters the most.
We were very disappointed with the service the hotel provides.
Nevertheless, although its not at the prime location, the location is not bad. But there's more others at prime location with almost the same price as Oasis Kuta.
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- Also Known As:
- The Oasis Kuta Hotel Kuta
- Oasis Hotel Kuta
- The Oasis Hotel Kuta
- The Oasis Kuta Bali