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Febri's Hotel & Spa
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Reviews (1,821)
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968
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14
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877 - 882 of 1,821 reviews
Reviewed 10 January 2014 via mobile

Booked 2 rooms via this website called Agoda,arrived there at noon,approx. 2 pm,checked in & the bell boy get all of the luggages to the room on the 3rd floor,my room & my sister's room are next to each other so the bell boy doesn't have to take 2 trips,he was very helpful,he explained how to use the safety box etc. Stayed there for 5D/4N,the room was always clean whenever I came back after a whole day travelling around Bali. The breakfast was okay,for some reason the breakfast that I had this time was just different from my previous visit,it was pretty bland & the menu is the same from day to day,I wish they'd change several menu just to give hotel guests another choice.

Stayed: January 2014
1  Thank Cattleya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

We have been staying at the Febris since it's inception - we have watched the hotel grow bigger and better over the years, the management team and staff are very friendly and professional - highly recommend this hotel - the rooms are very spacious and are cleaned daily - the staff always show the guests courtesyand respect.

Room Tip: having stayed in all areas of the hotel we have never had any problems with room selection.
  • Stayed: December 2013, travelled with family
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2  Thank Lofty644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014 via mobile

Have stayed at Febris a few times now. It is a lovely, clean, budget friendly hotel with all the necessary things but without the extras. Restaurant is great, good poolside service and nice breakfast. This hotel is a great place for families. Staff are very friendly and helpful. Hotel drivers are fantastic, especially jimbo and g'day! Would be happy to stay here again.

Stayed: December 2013
2  Thank Mintie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

We just got back from staying at the Febri's for our first family Bali holiday. We stayed in a family room on the ground floor basic amenities but lovely and clean. The staff were lovely and friendly. The buffet breakfast was wonderful we all loved that you could have omelettes made to your taste. Loved the towel animals one morning they used our daughters Barbie's as props we all thought that was lovely. Thank you so much for making our stay perfect.

  • Stayed: December 2013, travelled with family
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2  Thank Missybe72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

Decided to book this hotel after reading reviews on TA. This was our first time to Kuta so don't have anything else to compare to but overall it was value for money. We booked connecting superior rooms which were on ground level on the main route to the end block and felt a bit exposed and would of prefered an upstairs room but would have to be 2 rooms. The rooms were a good size and the fridge provided was ideal. Could do with being updated. The staff were all great. Nothing was too much trouble and service was good. Kids thought it was great ordering room service.The spa was wonderful. Spent lots of time there trying all the different treatments. Hot stone massage - Amazing!!! Pool was a good size but my doughter kept getting scratched from the tiles. Breakfast was good with lots of choice and was replenished little but often so food wasn't sitting for ages. Only problem I had was staff phoned every morning at 9.30 asking us if we were coming for breakfast even though they stopped serving at 10. Can understand why but didn't like it.
Would I come back? Yes with the kids. As a couple? Probaby look for somewhere else smaller.

  • Stayed: December 2013, travelled with family
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3  Thank petuniabluebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greenbali, General Manager at Febri's Hotel & Spa, responded to this reviewResponded 1 January 2014

Dear "petuniabluebell" of Perth

Many thanks for your recent stay with your family and I am glad to learn that you enjoyed your holiday with us.

The restaurant management takes effort to ensure that our hotel guests do not miss out breakfast - being the most important meal of the day to many holiday makers. After all, our famous breakfast is provided on complimentary up till 10 am (as outlined at the back of your breakfast coupons). Hence, we start making "wake-up calls" 30-minute prior to closing time to rooms whose guests have not come down for breakfast yet because the buffet will be cleared off soon. Our waiters will have to start spring cleaning the restaurant while the kitchen teams start preparing lunch for other hotel staff after 10 am.

Most patrons appreciate this "wake-up call" as part of our personal services. However, should you decide to sleep in and skip breakfast, you can simply inform the Reception the night before so that our reminder service for breakfast will not be provided.

Again, many thanks for your generous feedback on your recent stay at Febri's Hotel & Spa and we look forward to hosting you & your family again in near future. On behalf of all the staff & management, I wish you all the best with 2014.

Sincerely,

Paulus Wibowo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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