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“Great Breakfast, wonderful staff”

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Febri's Hotel & Spa
Ranked #7 of 252 Hotels in Kuta
Certificate of Excellence
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Breakfast, wonderful staff”
Reviewed 30 May 2014

I stayed at the Febri's for 4 nights, 3 nights with 2 friends and 1 with my husband before moving hotels. Our first impression of this hotel was the lovely smiling faces of the reception staff, this made us feel great about the start of our holiday. The rooms were a good size and the cleaning staff amazing leaving us different towel designs everyday. There was a problem with the air con in the first room I shared with friends but the second room I shared with my husband was fine. Breakfast was amazing, and the staff helped with any requests including giving me lime slices to put in my water every morning.
We did, however, find service at the restaurant was slow and we had to remind staff to get our drinks, the food was very good when it did arrive.
We were really looking forward to using the spa as we had read so many amazing reviews but we were not prepared for the fact that they are always booked out when we tried to get appointments, we did get to experience a wonderful foot treatment but every other time we tried to book we were told they were booked out which was disappointing.
We moved hotels after 4 nights but really wish we had stayed for our whole holiday.

Room Tip: The ground floor rooms are not as quite as the 3rd floor due to the traffic of people walking past a...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danae D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,738 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (457)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
2 reviews
Reviewed 28 May 2014

Second time I have stayed at Febri's. Reception staff were lovely. Breakfast was great, my room was really nice and had some great massages. My granddaughter entertained everyone in the evening when they had a very nice lady singing to her. The pool was lovely but would have like to have some sort of steps in the children's pool for my granddaughter & I to walk into. I had a lovely week and will recommend Febri's to all my friends. Will be back.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GG1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

We got the room quite cheap from agoda. stayed for 2 nights. the morning buffet was really spectacular for us. had lotsa good nice food.staffs were all smiley face and helpful. the pool was really nice too. they had one at the front n the other at the back. the location of the hotel was really good too as it's walking distance between Sogo and another new one coming up real soon.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StevenYip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 May 2014

This hotel really impressed my family. We travelled as a family of 5. Myself, my husband, 2 boys aged 9 & 12 and my mother in law. We had 1 room for all of us and it was HUGE! There was still plenty of room to move.
The facilities are very clean and the daily breakfast is great. If you hang around late enough from breakfast, you'll get a complimentary 10 minute neck & shoulder massage from the girls from the spa!! We always lingered over that last cup of tea. ;-)
The only thing I could possibly fault was the meals were slow coming out for dinner if you dined in the restaurant at night. Food was faultless, just slow to serve.
We would definitely stay here again!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jodi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2014

We spent 4 nights at the Febris and had a nice stay. The breakfast was great, the staff were awesome very friendly. Location was good. We unfortunately had huge problems with the air con during our stay.
The only real disappointment was the spa..we managed to get a great foot treatment while there but unfortunately it was so popular we could not get another appointment. It would have be great if the paying guests were given a little mire options.

Room Tip: If you are going there to stay for the spa make sure you have bookings well in advance
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greenbali, General Manager at Febri's Hotel & Spa, responded to this review, 23 September 2014
Dear Mandy,

Many thanks for your stay. I believe your room aircon was fixed in timely manner after you reported it.

The spa team was so flattered with your spa bookings & feedback. Indeed, last-minute booking for peak hours was very difficult to get, especially you also had a tight schedule to catch at the time. You are correct with at least 1-day prior booking for the spa unless you don't mind to have your treatments before 9 am or after 5 pm.

We all hope to have you again on your next Bali holiday soon. Please feel free to send your inquiry details directly to my email address (gm@febrishotelspabali.com). Thanks.

With regards,

Paulus Wibowo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 May 2014

super place - really polite staff.. always smiling.. an awesome place to be..

Just 5 mins from the Airport.

from check in to check out - really great experience.

stayed here for 5 days with my wife and had a really good time.

was in their superior room. clean and maintained. super room service.

have a huge pool which is really clean.

super location.

Awesome restaurant with good food and karaoke every evening.

3mins from kuta beach.

if you are here dont forget to take the 3hr massage. simply relaxing and feel good experience.

Had one of their transport guys - DANA - he was soo generous. if ul here please ask for him. he took us in and around bali in his car. and also helped us with the entire trip. booked the safari for us and the cruise. was always there to help. real nice guy. I seriously recommend this guy. simple sweet n 1 of the finest persons i have met.

free transport back to the airport.

overall rating - Excellent.

Room Tip: All rooms well positioned. the top floors are better as they away from the pool noise.. but great pl...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moses8030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 May 2014

We spent 4 nights recently at the Febris and would have loved to stay longer. The reviews are correct that this is a great family friendly hotel at a bargain price. The rooms are large and clean with full size bathrooms. We had a quad room for our family of 4. There was plenty of room and a good sized bath for the kids. We especially appreciated the large fridge and all the space in the room to fit in our suit cases. Outside the room were a couple of chairs which were handy for our family members who were staying poolside. We had heard about the towel animals from other reviews but sadly we only had them the day we arrived. Kids were disappointed at this but most happy about the fab playground and gorgeous pool which suited our 4 & 6 yo boys perfectly.

The food at the hotel was great. Only $2-$3 for kids meals and everything we had was fresh and tasted good. We especially liked the Febri's pizza with kids preferring the toasted cheese sandwiches and fries. The daily breakfast was the best we've had in Bali. It has everything you could want including pancakes, waffles, eggs and omelette as well as toast, cereals, hot food both western and Asian. There is plenty of space to sit and free 10 min neck and shoulder massages while you sit and eat. The kids loved the Milo milk every morning. Awesome!

The location is brilliant. Discovery mall and waterbom is a short walk. Even Mattahari and restaurants like Bubba Gump and flapjacks are walking distance. Don't forget to stop at Jenny's fixed price shop just up from the hotel towards waterbom. You can get things cheap and without haggling there. Kuta markets and the Kuta Art. Markets are a short walk as well.

Staff were courteous and friendly. Noise was at a minimum at night so we always slept well despite the busy location. Be aware that payment is required at check in but you are guaranteed to want to stay. Did I mention the day spa is also one of the best in Kuta? Even friends from other hotels have stopped in for some pampering before.

Couldn't fault this hotel. We are already planning our trip back.Thanks Febri's we had such a pleasant stay.

Room Tip: Ground floor rooms are the most convenience to access the pool and playground. Especially when you c...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redroch_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Febri's Hotel & Spa

Property: Febri's Hotel & Spa
Address: Jl. Kartika Plaza,Tuban | Opposite Anvaya Resort, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kuta
#3 Spa Hotel in Kuta
#9 Romantic Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Febri's Hotel & Spa 3*
Number of rooms: 70
Official Description (provided by the hotel):
Ranked among the top 3 1/2 star hotels in Bali, Febri's Hotel is very popular among Australian family travelers. The hotel location is well-known for its close proximity to shops, restaurants and beach. From the travellers' reviews, mostly praised the hotel's great value, meticulous cleanliness and friendly service. Please ensure to inform the hotel for request(s) and estimated time of check-in at least 2 days prior to arrival. Booking documents + passport(s) will be required upon check-in. ... more   less 
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Also Known As:
Febri`s Hotel Kuta
Febri`s Hotel And Spa
Febris Hotel Kuta
Febri's Hotel & Spa Bali/Kuta

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