This was the second time we have stayed here in the one year we loved it so much! Awesome, relaxing pool with heaps of space so even when it's busy you can feel like you have your own little section of it! There's a swim up bar with plenty of cocktails to choose from too! The rooms are comfortable with great bedding - heavenly when you've come from dirty sheets in India! The towels do have a weird smell about them I couldn't quite get past, however it didn't bother my boyfriend so maybe it's just me?? The staff, as they always are, we're adorable & extremely helpful. The location is great if you want to be a little further away from the clubs in Kuta, however it's only a short walk in if you do want to party. Plenty of affordable and yummy restaurants to choose from close by. Overall a great place to stay & I'm sure ill be back in the future!

We were recommended this hotel by Rachael & Katie at Flightcentre Kelmscott. This was our first stay at the Kuta Lagoon Resort and it certainly won't be our last. We arrived home on Tuesday and I've just got Rachael to book us again for August. We had a private pool villa which was awesome.The breakfasts were great and each day there was different dishes being served at the buffett. Breakfast ran from 7am - 10.30am, great for early or late risers and there was always plenty available no matter what time you arrived. The staff were incredibly friendly and helpful. The Hotel itself is lovely with its long lagoon style pool running past the many "access" rooms. I would highly recommend this hotel for its friendlieness, cleanliness and location.

So glad I booked after reading reviews from this site and watched closely as time til holiday. My son 13 and I needed some R&R and we got it here. Staff were friendly and very helpful. Breakfast was delicious and there's always something nice, thoroughly enjoyed and jag loved having his eggs cooked just that special way. Meet up with some lovely aussies over there and some loud, painful young lads and minders celebrating end of year trip. Staff put a stop to the rules begin broken by them and loud/swearing drunken behaviour as well. Next day the same, staff came around and then they quiten again. 3am coming home was painful. Staff got on top of it again. This happens all over, but staff were in control. Our room was located just opposite pool bar, when loud we would venture down over end, quite and relaxing. Dont get me wrong I think everyone is entiled to party, it dosent seem that kind of hotel. We enjoyed our time here, our rooms were spotless cleaned every morning, thankyou and our pool was cleaned and refreshing thanks Martin. We enjoyed happy hour daliy with tapas, it was excellent. Of a nite we would venture to Um's in poppys land, garlic bread and chicken maryland(not what u think) best, ours for lunch and uncle normans but go to mozerella's for the creme brulee near garlic lane. Shopping without the bartering is Ketu in garlic lane, bargins, bargins, dont forget to end the evenings with a visit to Carla's Spa for a well earnt foot massage, enjoy your in bali not gold coast, relax and go with flow. We will be back next year and looking forward to our pool access or we might just upgrade to private pool villa, awesome time thankyou Kuta Lagoon, Suk sa ma ...So sorry to hear about novangely , we had none of that. Hopefully they have learnt something from your experience. There is a store called CareFour its like our Kmart/Big W plus it has food, pick up your cheese and bisc. lollies etc even beer and pastries. We were lucky enough to meet aussies women that knew alot about bali and guide us on our journey, thanks girls. See you next yr. jen and jag