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“Amazing Moments in Beautiful Bali w/ Natya Hotel”
Review of Natya Hotel Kuta

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Natya Hotel Kuta
Ranked #122 of 251 Hotels in Kuta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Moments in Beautiful Bali w/ Natya Hotel”
Reviewed 20 February 2014 via mobile

I spent 6 nights my holiday at Natya Hotel (Family Room) very recommended !!! Warmth, kind, nice n excellent services.. by unexpectedly they gave me a surprise on my birthday.. they brought birthday's cake to my room and I LOVE IT !! Thank u for give me an amazing bday ever ;) see u soon Natya's team -Via-

Stayed February 2014, travelled with friends
Helpful?
1 Thank Vhy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natya H, General Manager at Natya Hotel Kuta, responded to this review, 26 July 2016
Dear Via
Warmest greetings from Natya Hotel Kuta,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It was nice having you in your special moment during your recent visit to Bali. I hope that you had a memorable stay with us and takes fond of memories back home.

We look forward to the opportunity of welcoming you back again soon as our guest. Please do not hesitate to contact if you would like me to assist you with your next reservation.

Yours sincerely,

Gusti Paramarta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Ho Chi Minh City, Vietnam
Level Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 15 February 2014

I was supposed to fly from Bali to Manila at 2:05 a.m. on February 15th, but the flight was cancelled due to the eruption of Mt. Kelut in Java, and we poor poor pitiful souls were taken to a hotel not far from the airport to await the news as to whether we'd be able to get to our destination before the Four Horsemen of the Apocalypse come raging into your town and mine.
The staff at the Natya Hotel had precious little time to prepare for the arrival of vanloads of harried foreigners, but they did a wonderful job, not only in setting us up in rooms, but in making us feeling welcome, at ease, and even able to retain some hope that all would eventually work out -- that Philippine Airlines would do its duty, and none of us would end up like the victims of Pompeii.
The front desk manager, Yuma, is a sweet soul. I have not encountered a more professional, good-natured person in all my years of travel. I was reminded of why the hotel business is also known as the hospitality industry. One can easily forget this. In Southeast Asia, the staff tends to smile at you till the cows come home, but actually providing good serve is another matter entirely.
I have only one point of constructive criticism: There was a group of college-aged guys (children in the bodies of adults) from Khazakstan staying at the hotel, and they basically took over the restaurant area, talking super-loudly, wearing no shirts, and acting as if they were in their back yard, instead of at a hotel with other guests. The management should have taken action to have them get properly dressed and keep their noise down. It's not good to let any goons invade a space.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Keith22jukjuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natya H, General Manager at Natya Hotel Kuta, responded to this review, 26 July 2016
Dear Mr. Keith,

Warmest greetings from Natya Hotel Kuta,
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. It was nice having you with us during your recent visit to Bali. I hope that you had a memorable stay with us and takes fond of memories back home. I do apologies about the inconvenience caused from another group of guest.

I look forward to the opportunity of welcoming you back again soon.
Please do not hesitate to contact if you would like me to assist you with your next reservation.

Yours sincerely,

Gusti Paramarta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Natya Hotel Kuta

Property: Natya Hotel Kuta
Address: Jl. By Pass Ngurah Rai, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#13 Best Value Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Natya Hotel Kuta 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Natya Hotel is a 3 Stars Hotel, very easy to reach from Airport, and close to Kuta Beach, and shopping mall, with total of 116 Rooms, and sophisticated swimming pool, also 24 Hours mini mart at Lobby. ... more   less 
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Also Known As:
Natya Hotel Kuta Bali

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