1. At check in at 0130am we were told our room air con not working and we were to be moved to losari sunset into a better room.
2 The room we were given didn't have a bath as we had booked.
3 We were supplied with 2 right slippers and no left slippers.
4 Our breakfast was cold and while eating, the gardener covered us with brown liquid fertiliser. The staff said its only water. Not true.
5 Our door card didn't work so we were locked out of our room
6 We were delivered to losari in Legian and noticed other groups of people from sunset too so we worked out the hotel had overbooked and told guests a wrong story.
7. At losari Legian. We were told we would receive the best room because of the inconvenience. Not true
8. The bed squeaked every time we moved.
9. The shower water was cold and had no pressure.
10. The toilet didn't flush properly.
11. Again the breakfast was cold
12. The coffee was cold
13. The fruit was not ripe.
14. After being told we would receive laundry on one day, we couldn't get it til the following day.
15. We were constantly lied to by your staff.
16. Our room was advertised as having dining area but didn't.
My partner is Indonesian and understood what was said and what we were told and it was 2 different stories.
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- Also Known As:
- Losari Hotel And Villas
- Losari Hotel Kuta
- Losari Hotel & Villas Bali/Kuta