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“Kitsch hotel handy to the airport” 3 of 5 bubbles
Review of J Boutique Hotel

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J Boutique Hotel
Ranked #112 of 250 Hotels in Kuta
Perth, Australia
Level Contributor
103 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Kitsch hotel handy to the airport”
3 of 5 bubbles Reviewed 1 March 2014

We stayed here on the spur of the moment as we had stuffed up our reservations for the hotel we had been staying in for over a week - we needed an extra night before our early morning flight. We stumbled on this place as it was one of the cheapest places In Kuta that had decent reviews. It's in a fairly crappy part of Kuta, although stictly I think its in Tuban. The art nouveau exterior and faux french provincial interior was a bit disturbing initally but when we got to our rooms we could see how the whole thing did work. The corridors and rooms are pretty musty as none of the windows open but the beds were comfortable and the hotel bus got us to the airport in the early hours of the morning cheaply and in about 15 minutes. We also found the little restaurant across the road was very good as well (I think its called beer corner) which did pique my interest initially.

Room Tip: I dont think any of them would be great but as a tip as for a room away from the lift lobby.
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  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scaifes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eko P, General Manager at J Boutique Hotel, responded to this review, 23 June 2014
Dear Scaifes,

Thank you for submitting your online review on this forum. We learnt every details input you have contributed about our facilities and services. The hotel has been in operations for more then 10 years which we have done some renovation from facade and internal as well back in 2011. We may schedule for another touch up renovation next year. Your input in regards to the decor concept give us some inspiration to do a better detailing on our next year renovation plan.

Appreciate your thoughts and comments indeed. Glad that we can learn something from your point of view.

We certainly look forward to welcoming you again to Kuta, Bali.

Kind Regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

389 reviews from our community

Traveller rating
    67
    162
    107
    39
    14
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Faridabad, India
1 review
2 of 5 bubbles Reviewed 4 February 2014

Hotel was not good, find lot of mosquitoes in the hotel.
food was not good there. staff members not cooperative.
They charge 50 times more money for international call.

I never ever go that hotel on any geographic location.

  • Stayed January 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hitesh269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eko P, General Manager at J Boutique Hotel, responded to this review, 23 June 2014
Dear Hitesh269,

We are very sorry to hear that you had not had a comfortable visit during your stay with us. Please accept our deepest apology for not being able to regain the proper service as you would have expected.

Unfortunately you gave us not a details incident on why our hotel's staff were not cooperative, as this is very important for us to address it properly for our improvement. As for telephone call service, we applied the same concept in most hotels do here in Indonesia. It's not 50 times as you assumed, but there are some margin we gain to enable providing the services. Alternatively we have free wifi for Internet call service free, our guest mostly enjoy this as well if consider land line call is expensive.

We will do our best to always set the price competitive and we believe that we have done this and monitor this continuously.

With all the lack of services, that you have experience during your stay with us, we apologize on that. We hope that we may still can make some better improvement to all our other guests.

We certainly look forward, should you change your mind to welcome you and stay here again with us.

Kind regards,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kuta hotels

Kuala Lumpur, Malaysia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

Got my deals at Groupon and I didn't regret it. The reservation staff were very accommodating even before we arrived! Though the breakfast food needs a lot of work, I simply love the room and the friendly staff. But the air-conditioner needs a little bit more work also. I managed to try the spa, excellent! I wish I had more time to try the pool though.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MarinaMY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eko P, General Manager at J Boutique Hotel, responded to this review, 23 June 2014
Dear MarinaMy,

Thank you for sharing our valuable input during your stay with us. We're glad to hear that you found the "DEAL" we promoted on GroupOn Deal site was value for the money.

We have taken some notes in regards to the improvement in our rooms, especially the AC as you have clearly mentioned. We have shared this review to our Chef to look into our breakfast quality.

Thank you for your trust in staying with us and hope we can make some great improvement on your next visit.

We certainly look forward to welcoming you to Kuta, Bali!

Kind Regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
206 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 22 January 2014 via mobile

Nice pool area with views to the busy airport.

Wifi is good, breakfast is not bad and I like the style of the hotel. However, the restaurant food is a bit boring.

If you want a nice beach, stay further north. But in Kuta, this is a nice place with some good restaurants and bars nearby.

Stayed January 2014, travelled as a couple
Helpful?
4 Thank ContrailsfromNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eko P, General Manager at J Boutique Hotel, responded to this review, 23 June 2014
Dear SeatBealt,

Thank you so much for providing your fair review on your recent visit with us. We're glad to know that the free WiFi we provided you consider valuable. Thanks for the note on our breakfast quality, this is something that we understood that we must continuously excel.

Once again, appreciate your feedback and we certainly look forward to welcoming you back again!

Kind Regards,

The Managament
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 17 January 2014

I stayed here with my partner in March 2013. The photos of the hotel looked stunning and I really thought we had treated ourselves to a wonderful couple of nights in a beautiful hotel. What can I say..... the room was actually quite nice, comfortable and clean. Bathroom was large, there was a mini fridge, slept well but there was absolutely no natural light in the whole building. It just felt a bit strange. The swimming pool was ok although I didn't like the seating around the pool (personal preference). The breakfast was average also.

Overall, it was average and I was disappointed because I got the impression from the website it was going to be a lot better.

  • Stayed March 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank pinkin_fluffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eko P, General Manager at J Boutique Hotel, responded to this review, 23 June 2014
Dear Pinkin_Fluffy,

Thank you so much for providing your review on our TripAdvisor forum. We have learnt from your comments in regards to the back view wall-room. Unfortunately some of our rooms do have the back view with minimum natural lights entering the rooms. We often offer our guests a room move or prepare the city view room if available before arrival. Only on certain dates when we're running full house, the choices has become unavailable. We're very sorry that this has let your experience with us was a bit less.

We certainly hope we have another opportunity to show you our other rooms with better view concept. We would be more than happy to welcoming you back again should you decide to come back again visiting Kuta, Bali.

Kind regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 15 January 2014

My partner and I stayed here from the 4th of July to the 8th of July 2013 and it was OK for the price we paid you really cant expect much for $45 Australian a night the bed was large and the sheets were always crisp and clean the room itself was nice the only complaint we had and this was something my partner found is that the lighting in the bathroom was very dim and she had trouble putting her makeup on to go out at night other then that small thing the rooms were rather nice but having a room right next to the elevator people would hang around our door talking and smoking that kinda annoyed me as we are both non smokers we didn't eat lunch or dinner at the hotel but we had breakfast there each day mainly because it was included in the cost of the room but it was really bad and i mean really bad if you wanted western food tough really needed more choice other then rice or noodles this hotel is nice if you only want some where to sleep and shower at night cos there is no gardens and the pool area on the roof is lacking that "Bali feel" i go to Bali for

Room Tip: ask for a room away from the elevators
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  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank murrayh86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
185 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 bubbles Reviewed 3 January 2014

Well, we booked through Bali Getaway holidays (selling time-share) and were offered a super deal for accomodation at the J Boutique. We would never stay there again after being charged $60 AUS per person for what we were told was going to be a New Years Eve party. The party turned out to be a luke warm tasteless buffet dinner and little else. Bali travellers will know that a $60 meal should be something quite special in a place where you can dine really well for $15 - $30. We did however, receive a complimentary bottle of cheap wine when we showd the restaurant manager our part eaten and cold meals. Our rooms were very dirty and windowless, when we tried to change to rooms with windows we were ignored. We found it so bad we left and rented a villa for the bulk of our stay.

Room Tip: Don't.
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  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Waryonetwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about J Boutique Hotel

Property: J Boutique Hotel
Address: Jalan Kartika Plaza No. 20 | Bali, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#28 On the Beach Hotel in Kuta
#73 Spa Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — J Boutique Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
J Boutique Hotel is a simple minimalist and a lifestyle 3 star boutique hotel. Experience a modern & retro designed hotel in Black and White ambiance located just 10 minutes walk to Segara beach, Kuta beach and right next to Lippo Mall Kuta. ... more   less 
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Also Known As:
J Boutique Hotel Bali/Kuta

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