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“Don't be fooled by the pictures.”
2 of 5 bubbles Review of Nathan Hotel

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Nathan Hotel
Ranked #233 of 251 Hotels in Kuta
1 review
“Don't be fooled by the pictures.”
Reviewed 25 July 2011

Overall: hotel is in a good location less than 5 min walk to Kuta beach and is right in the middle of all of the shopping, restaurants and bars/clubs. The pictures and amenities listed on the website are very deceiving as many if the amenities such as wi-fi and tv room are not available.

Cleanliness: room was very dirty and showed a lot of wear and tear which is surprising based on the pictures provided of the room. Stains all over the walls,bed sheets and mirrors basically a very dirty room and had a strange smell. We bought incense the very first day to handle the smell.

Rooms: have all the necessities and they all worked but that is about it. Everything was very old and not well cleaned. Air conditioner was very loud making it hard to sleep at night. Also there were not real locks on the room doors. When you leave the room the outside 2 door handles are locked with a swinging pad lock you would use at the gym and when you are inside there is a wooden bar that you put through the door handles. Needless to say we always made sure all our belongings were locked up in our suitcases before we left.

Service: was decent and the staff was friendly and helpful when needed. Our AC broke twice and it wa always fixed in the same day. Only complaint would be that we were told we have to pay to use the phone to make a local call and the staff will always try to get you to book a driver through them so they make a commission. We paid $50/ night for the room and were disappointed despite the price.

If you are looking for something very basic for a good price then maybe Nathan hotel would suit you but I am sure there is better quality in Kuta for similar prices. The hotel is also at the end of a very long alley that is not well lit which could also be a safety concern.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bsjpaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear bsjpaes

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

53 reviews from our community

Traveller rating
    2
    11
    13
    13
    14
See reviews for
13
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7
1
Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2011

Im reading a lot of bad review bout this hotel before... and surprisingly it's absolutely true.... Dont ever2... book for this hotel....the breakfast suck....and dont trust the staff which offer you a free transport for any activites... they actually charge you even expensive for the activity. They offer free wifi..but when we ask for the password, they will told you that the internet line is down....Deluxe Pool Site Room very small and the toilet are SUPER..SUPER smelly.....No tea and coffie amenities and if you need hot water you have to PAY for at least 6000 rp for a jug of hot water....

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank NightHawk27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear NightHawk27

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kuta hotels

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2011

after book the hotel, only search the advisor's advice. i have almost like to give up ..already standby hotel list. anytime can find another hotel.
finally we have arrive the hotel, served by a small glass of welcome drinks, staff are freindly.. and not lose than 5 start hotel, if compare to other country's 3 star hotel, this is more advance.
the door still using old type lock, this is the tranditional, what they told me..^^, since this is the way thier like to present with bali style..i can accept this^^
room is clean, big bed, only tower is a bit old.. so we didn't use. we have our standby.
a small freeze & with cool drinks, average price rp10 to rp18 for soft drinks and beer.
breakfast is simple.. served simple western & trandition bali breakfast, coffee is good! bali coffee..^^
the road is really narrow, only one car can go. but bali people are helpful, if really facing the problem in give way.. sure will someone help u^^
for those people used to stay in 3star hotel,all here is not a problem, if you like to enjoy a high class hotel with good facility, then maybe not your choice^^
the renovate is still going. but not effect for those torist will leave hotel in earlier morning and back on late evening like us.
only we been effect by Kuta trafic. better if walk or motorbike

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank changBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear changBY

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phuket
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 April 2011

Friendly, helpful staff and a comfortable bed, but that's all. It is a good 15 minute walk to the lively bar and disco area, but only 5 minutes from the (less than desirable) Kuta beach and shopping mall. This hotel has just started a very badly needed renovation program, with work commencing really early each day! It is really tired and outdated, both in facilities and quality of rooms. Previously reported poor breakfasts have improved slightly, but only slightly. At the end of the day if you are on a budget give it a go because it is tolerable but, if you can afford a little more, shop around and get somewhere else.

Room Tip: Do not pay extra for the poolside rooms or suites.
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller69Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear Traveller69Phuket

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2010

Dirty, Dirty, Dirty and did I mention Dirty?
Breakfast............................3 x warmers Full of Cold Unknown Stuff
Toast yes if you can coax the death trap crappy toaster into operation
Eggs to Order except the cook couldn't cook Hard Boiled Eggs
Telephone in your room unable to dial out due to their system not working!?
Bathroom, Smelly, small and Oh Yes Dirty
Location down a dark and dingy back alley..............Don't Go There!!!!!

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozmic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear ozmic

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2009

For that kind of price, there isn't much to complain. In general, the hotel service was good (check in and check out, staff attention to details). Nice pool which I didn't get the time to indulge in. Food at the restaurant wasn't perfect, but who needs to eat in when there are loads of restaurants along the main streets. It is not located right on the main street but a pleasant walk along the narrow road, gets you to the main street - Kartika Plaza. Near to the airport, less than 15 minutes drive (with some traffic jam).

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank houtze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear houtze

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2009

I have stayed in many hotels and have to say that this would have to be the poorest and worst ever. Apart from all the dramas of the mix up in our room reservation, the room are absolutely horrific. All rooms have mouldy bathrooms where you have to shower in thongs, linen is all stained, towels are very old and tired. We had to change rooms 3 times as they smelt or the bathroom flooded or the toilet didn't work. One of my kids was given a mattress to sleep on as the couldn't get a third bed in the room as we had booked and confirmed twice with hotel and the company we booked through. The breakfast is very limited. No real restaurant or bar at hotel. There are no massage or other facilities either. It is located in an alley way that smells when you walk through. The only good thing about this hotel is the staff, they are great and try their best to help with the limited things they have. Would never recommend this hotel to my worst enemy or ever consider staying there again. Yes, it is a budget hotel, and you get what you pay for, but this was ridiculous. Hotels.com, whom we booked through didn't want to help with our problems either, so would not recommend booking through them either.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelbugs69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMWays2015, Manager at Nathan Hotel, responded to this review, 24 December 2015
Dear travelbugs69

Thank you for your review and as we are now working on our improvement in product and services, we are looking forward to the opportunity to welcoming you back again to new improved of Nathan Kuta Hotel

Please feel free to drop a note to info@mandarahospitality.com if we can assist you with your future room booking

Many thanks and kind regards

Nathan Kuta Hotel
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nathan Hotel

Property: Nathan Hotel
Address: Jalan Kartika Plaza 238 | PO Box 2080, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #233 of 251 Hotels in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Nathan Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
Conveniently located in the heart of Kuta, Nathan Kuta Hotel is only a 5-minute walk from South Kuta Beach and Discovery Mall. The hotel features an outdoor swimming pool. Free Wi-Fi is accessible in public areas. Guests can enjoy a visit to Waterboom Park, a 2-minute walk away. Ngurah Rai International Airport is a convenient 10-minute drive from Hotel Nathan, while Denpasar City Centre is 12 km away. ... more   less 
Reservation Options:
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Also Known As:
Nathan Hotel Bali/Kuta

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