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“Good start to a Bali holiday”

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Swiss-Belhotel Segara Resort & Spa
Ranked #29 of 54 Hotels in Nusa Dua
Melbourne
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Good start to a Bali holiday”
Reviewed 11 August 2014

Stayed for 5 nights as a start to our Bali trip, found it very relaxing. Hotel is clean with very good amenities, the two large pools are excellent. The pool-view balconies are very nice. Breakfast is great, Meals at other times are pretty good and decently priced. The only downside is this hotel is very isolated, you can't walk to anywhere so you need to use shuttles and taxis. Staff are very courteous, friendly and always willing to help, we were striking up chats all the time with them. Would stay there again.

Room Tip: If you stay here, make the most of the Bali Collection and Geiger beach shuttles.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Eric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 12 August 2014
Dear Eric K,

Many thanks for taking the time to post this review.

We are glad that you enjoyed our pool facing rooms, and were able to relax and interact with the staff.

We look forward to welcoming you back on your next visit to the Nusa Dua area of Bali.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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538 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Adelaide, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 August 2014

I spent 8 days at swiss-bel segara in July - it was amazing! Firstly the staff are so friendly and helpful nothing was ever too much trouble. We stayed in a room that we could enter the pool directly from our ground floor balcony, it was so convenient. You never had to worry about getting your towel, sunnies, hat etc. to go to the pool it was literally at your back door (great room). The hotel was almost full from what the staff told us but we never found the pool or any areas crowded. In fact we almost always had the pool to ourselves by 4pm every day. There are two massive lagoon pools and they are sparkling clean - pool staff are always cleaning the area.
The breakfast was great with a large selection including freshly cooked eggs to your liking. We dined once in the restaurant in the evening but the food wasn't very good and the selection was limited and not a good variety.That was very unfortunate because we had to go out every night to dine. This was the only negative about our visit to swiss-bel. I am a very fussy person regarding cleanliness and I would say this is hotel has an extremely high standard of cleanliness.
The hotel is about a 30 minutes from Kuta 20 minutes if you go on the new toll bridge (cost10,000rph - $1.00 AU) and the taxi fare in a meter to Kuta is 120,000rph or $12.00 AU. Always change your money with an official money changer either in the Circle K supermarkets or similar because we had a money changer on the street try to trick us. He was a bit like a magician and when he saw we were aware what he was doing he corrected it but then tried again to get us to larger notes. I would say avoid the money changers on the streets.

Room Tip: room with swimming pool access is amazing but if you can't afford one of those the standard room...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 12 August 2014
Dear Susan T,

Thank you so much for taking the time to post this review.

We are glad that you enjoyed the peaceful environment of the Hotel.
We notice however your comment regarding the limited menu variety in the evening. This is something we will discuss with the Chef in order to add a bigger selection.

We look forward ro welcoming you back on your next trip to Bali.
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Albany, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 August 2014

stayed three nights very good rates clean rooms friendly staff the food at restaurant very good pools are amazing this hotel is a bit out of way, they have free shuttle service to shopping centre 50000 rupiah taxi return( it isn't close to much you need to use transport ) had a very good stay and would stay again thank you to all staff

Room Tip: lagoon room away from restaurant very quiet very relaxing
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Davidarmstrng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 12 August 2014
Dear Davidarmstrng,
We thank you for taking the time to post your review on this site.
We are glad that you enjoyed your three days stay with us.
Looking forward to welcoming you back on your next visit to Nusa Dua
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucestershire, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2014 via mobile

This hotel is just amazing! We are here at the moment, chilling by the beautiful pool. We booked 3 nights in the lagoon room which is big, nice and clean. I love our private entrance to the pool. The rain shower and the window is amazing in the bathroom and bed is comfy. The price includes the breakfast which has big variety of food including hot meals as well. The restaurant prices are very reasonable for this hotel. They offer free shuttle service to bali collection and to geger beach. The staff is very friendly and kind, they are smile all the time. We love every second we spend here!!!! Krisztina&Norbert room 114

Stayed August 2014
Helpful?
Thank meeow07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 9 August 2014
Dear meeow07, (Krisztina and Norbert)

CONGRATULATIONS on your marriage.

We thank you for taking the time to post this review of your Honeymoon stay with us, and glad that you enjoyed your pool access room, and the natural friendliness of the staff.

We look forward to welcoming you back to stay with us on a future visit to Bali.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mandurah, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2014

Staff - Brilliant!
We had Christmas in July for 18 adults. They offered a buffet menu, separate seating area and even re-arranged the tables to suit our needs. Now that's what I call service!

Rooms - Clean but no frills!
Who spends all their time in their room??? For the price you pay it's a great deal. Everything worked, clean sheets, towels, fresh water in your fridge, tea & coffee, shampoo etc.

Location - Out of the way but shuttle services offered.
Lovely quiet location (no traffic noise) with walks to the beach, shuttles to shopping and bars. Taxi to Kuta madness about AUD$10.

Drinks round the pool and at the bar!
Service was a little slow to start with but they soon got into the swing of things and accommodated our needs. Prices were fine, not over priced at all.

Food
Breakfast was basic but they'd cook extra items as requested (beans, mushrooms etc.). Bacon, eggs, sausage, toast, fruit, Indonesian selection and cereal were standard. Everything tasted ok and we had no complaints.

Overall - a great place to chill, relax and unwind.

Room Tip: Loft rooms, Laguna rooms or standard rooms were all good. All rooms have pools views but only about...
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jexley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 3 August 2014
Dear Jexley ,

We thank you for taking the time to post this review of your stay with us.

We are glad that you and your group enjoyed your stay with us, and were able to celebrate Christmas in July during your stay.

We look forward to welcoming you all back to Swiss-Belhotel Segara on your next trips to Nusa Dua.
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surrey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 July 2014

Good efficient friendly, cost a third of the price in comparison to similar beach side properties.
Sound pick up and delivery to Bali Collection and to the Beach
Spent two weeks there and used it as our base to explore Bali

Room Tip: choose swim in room on base floor
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Stayed July 2014, travelled as a couple
Helpful?
Thank bigyum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 30 July 2014
Dear bigyum,

We thank you for taking the time to post a review of your stay with us.

We are glad that you enjoyed your stay with us using it as a base for your tours around the island.

we look forward to welcoming you back on a future visit to the island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

The Good things
• Great place for families especially with young children
• The people are AMAZING
• Very good service
• The pools were very nice
• The rooms were good – make sure you bring air freshener, the toilet can get smelly
• No stray dogs or cats around the hotel
• A free bus to Bali Collection
- There are a lot of cabs at Bali collection – we caught the free shuttle to Bali Collection then caught a cab to Kuta and stuff (its cheaper)
- And a free shuttle to Gegera Beach
• The food at the hotel is great
• Free breakfast – buffet
- Eggs, Bacon, Omlets, Noddles, yoghurt, Sweets, Juices, Fruit, potatoes and many many other things
• Good Wifi – unlimited
• Water is cheap to buy at the hotel shop – only 30cents (Australian)
• It has a tea lounge which is really nice
• WHEN YOU CATCH THE BUS TO BALI COLLECTION – GO TO THE NUSA DUA BEACHES THEY ARE AMAZING (walk down the path – you will understand when you get there)
• You can see the sunrise from some of the apartments – which was really nice!!
The bad things
• It is far away from everything
• To get to places such as Kuta can take a while
• Some people do hassle you in places such as Kuta and Ubud (at the markets)
• When we went to the blow hole at Nusa Dua beach (walk from Bali collection)
- A massive wave came and we got really wet  our driver said that many people get hurt there because the waves are strong
- Be careful with your children
• There are many dogs, cats and chickens roaming around Bali – don’t go near them
• There is a lot of seaweed at there beaches – Nusa Dua has the least though
Recommendations
• Go to Kuta (we had to go there twice we loved it so much)
- Poppy street 1 and 2 are great
- There is also a beach along there which is really nice
• Go to Kimbaran Bay for Dinner – it is close to the hotel and has nice seafood (we didn’t get sick from the food in Bali)
• Have the corn off the street – it is really good!!
• Go to Ubud markets – does smell a little though
• Bring insect repellent and suncream
• It is a good idea if you are staying for 2 weeks or more to move hotels maybe stay in Kuta for a bit (Hardrock looks nice), then Nusa Dua ect

Room Tip: Choose level 6 you can see the sunrise
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank SofiaC c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 17 July 2014
Dear SofiaC c,

We thank you for taking the time to post this review of your stay with us.
We are glad that you enjoyed your stay, and thank you for adding tips for future travelers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss-Belhotel Segara Resort & Spa

Property: Swiss-Belhotel Segara Resort & Spa
Address: Jalan Pura Segara | Sawangan, Nusa Dua 80361, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Swimming Pool
Hotel Style:
#24 Spa Hotel in Nusa Dua
#28 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Swiss-Belhotel Segara Resort & Spa 4*
Number of rooms: 153
Official Description (provided by the hotel):
Swiss-Belhotel Segara is located in Bali’s premier tourism destination, the world-class Nusa Dua Tourism Resort. For an unforgettable holiday experience on Bali, the “Isle of the Gods,” 4-star rated Swiss-Belhotel Segara offers an amazingly affordable level of luxury combined with true Balinese hospitality. It is only 16 km from Ngurah Rai International Airport and 2 km from the white sands of Geger Beach. Set in a tropical resort where the emphasis is on relaxation, Swiss-Belhotel Segara is surrounded by beautifully landscaped gardens. There are also two very attractive lagoon pools and large sunbathing areas. The hotel offers a choice from 54 Superior rooms, 20 Deluxe Rooms, 18 Premiere Rooms, 36 Duplex Lofts, 18 Laguna Rooms and 7 Suites. ... more   less 
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Also Known As:
Swiss-Belhotel Segara Hotel Nusa Dua
Swiss-Belhotel Segara Resort And Spa
Swiss-Belhotel Segara Resort & Spa Bali/Nusa Dua

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