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“Absolute delight”

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Nusa Dua Beach Hotel & Spa
Ranked #17 of 55 Hotels in Nusa Dua
Certificate of Excellence
Reviewed 23 January 2013

Stayed at this hotel for my honeymoon. It was a truly wonderful experience. The staff is so polite and courteous.. Specially the staff the the customer service desk deserve appreciation. They did their best to make us feel at home and gave us a room with a beautiful view.
The breakfast spread was a delight. The lush gardens and pools add to the beauty of the hotel. Overall, a perfect romantic place to visit with loved ones..

Stayed: December 2012, travelled as a couple
Thank ImrozSachdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,520 - 3,526 of 5,565 reviews

Reviewed 19 January 2013

Friendly staff Breakfast very nice. Swimming pools lovely and clean.
Rooms were spacious
Would prefer a balcony that was out of the weather so you could sit and read even if it was raining.
All the furniture on the balcony was too wet to sit on.

  • Stayed: January 2013
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1  Thank barcelonaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

We stayed in the Palace Club wing,was the same with a few new renovations,going for the simplistic feel. The same staff were there 9 yrs on, the diference is the buffets have gone to a fully serviced breakfast and help yourself to the parties and fruit. The afternoon tea is quite generous and you would pay the australian costing for this. The pool is the same but there is no atmosphere in the hotel it seemed as if everyone was lifeless,no one wanted to upset the other very boring,,the pool staff where very rude and since when does it take 4 staff to be sitting and could not careless attitude,this needs to be addressed, The Chess restaurant was very well priced and the menu great choices staff lovely,the pizza bar was very nice as well. It rained whilst we were there and we could not walk to any of the restaurants so room service had to do,but instead of opening the coffee shop and encouraging the hotel guests to go there they hotel was happy to see people clambering for a seat on the shuttle to the galleria..i thought this was quite odd. Good deals to be had at this hotel but the reason is the building going on next door goes on 24hrs a day and it is full on noisy and it is a distraction.

  • Stayed: January 2013, travelled as a couple
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1  Thank kazzaWestAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

Hotel was spacious, clean and the hospitality was absolutely great. So very helpful.
Rooms were very well maintained and the staff looking after them were terrific.
Resturants were well priced and the meals all tasty.
Breakfasts were unbelievable with a multitude of delights.
Highly recommend this hotel and would Love to return anytime.

Room Tip: go for middle of the range and higher, so much nicer, I hear.
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  • Stayed: October 2012, travelled as a couple
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1  Thank Blondevitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William S, Dir. of Sales & Marketing at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 30 January 2013

Dear Blondevitch,

Greetings from Nusa Dua Bali!

Thank you for selecting Nusa Dua Beach Hotel & Spa as a preferred hotel to host your recent stay and we appreciate your taking the time to leave us a feedback.

Please visit our website for latest offer and we look forward to welcoming you, your family, and friends to Bali in the near future.

Kind Regards,

William S.

Nusa Dua Beach Hotel & Spa
"A Tribute to Balinese Hospitality"
Refined service in an authentic setting..... the preferred choice over generations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2013

We have always LOVE staying @ Nusadua area when we holiday in Bali. This time round was no different. We stayed at Nusadua Beach hotel & Spa from 28/12-11/01'13..in a Deluxe 4 room.
The greeting from the staff when we arrived round 10pm or so was very average with no cold towels to refresh nor a fresh welcome drinks that we often accustomed to by staying @ 5* hotel.
When we arrived to our rooms, we were very impressed until my husband & I laid on our bed..I meani have slept on a Japanese Futon before & it was confortable but this so certainly NOT that.
Because we were tired, we managed to sleep very uncomfortably but luckily for our sons, their beds were great..the next day we did mentioned to the staff but no action was taken!!.
We loved the breakfast & the staff there was very courteous & friendly, the pool was wonderful but not enough sun deck chairs..the cocktails & food was great too.
We had our NewYear @ the hotel as it was already costed into our package but was disappointed @ the presentation of the evening..the gym was small but enough, the recreational place that supposedly has games for kids was nt even working & they only had 2games..
Tennis court was nice as well..
All in all, the stay was average, would we go back again ?? Perhaps , only if we get a better bed or upgrade ...

Room Tip: Make sure you ask that the bed is not too hard, & anywhere on 3rd floor is great.
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  • Stayed: December 2012, travelled with family
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2  Thank RUMABADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

stayed here with my family on dec 2012,
+ good price
+ nice location
+ great breakfast!!
+ lovely squirrels ♥
+ clean private beach
+ beautiful pool
+ and the staff ? extremely helpful, excellent! ( it was late at nite,n i really need something to buy, but the arcade area already closed, i went to the receptionist then they said for urgent case they can open it for us, and they really open it for me!!) thanks!
+ the funny thing is after the room boy explain the rooms facilities to my parents ,while my mom couldn't speak english, she only said "yes - thank you" :D

  • Stayed: December 2012, travelled with family
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Thank zhong47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

The resort bathrooms were the smallest we have ever experienced in Bali,unable to accomodate more than one person at any given time. The shower leaked over the floor and flooded the room whenever it was used. The rooms were also small for Bali.The sleep quality was poor, the beds were comfortable but the noise from surrounding rooms and the slamming exterrnal doors in particular were a problem for us. The noise from slamming doors started at 6.30 every morning which meant our family never slept past this time. The food was good but service rather impersonal particularly given we had a 2 week stay.
On the plus side the pools were good and the resort surrounds impeccably clean. The beach was nice and the resorts proximity to other hotels very handy.

  • Stayed: January 2013, travelled with family
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1  Thank WillowSki1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nusa Dua Beach Hotel & Spa

Address: | Kawasan Pariwisata Lot North 4, Nusa Dua 80363, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nusa Dua
#8 Top resorts Hotel in Nusa Dua
#9 Family Hotel in Nusa Dua
#11 Romantic Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#15 Spa Hotel in Nusa Dua
#16 Luxury Hotel in Nusa Dua
Price Range: £80 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Nusa Dua Beach Hotel & Spa 4.5*
Number of rooms: 382
Official Description (provided by the hotel):
Nusa Dua Beach Hotel & Spa is located on Bali’s southern peninsula, just 15 minutes from Ngurah Rai International Airport via the Bali Mandara toll road. The hotel has welcomed kings and queens, presidents and other dignitaries over the years. Each guestroom is decorated with authentic Balinese furnishing and offers stunning views of manicured tropical gardens or vistas of the ocean from the terrace or balcony. The 5-star Nusa Dua Beach Hotel & Spa, Bali features 3 outdoor pools and direct beach access. The resort resembles a Balinese palace with complete Spa facilities, 5 Restaurants and 4 Bars, meeting rooms and an outdoor theatre. Wi-Fi is available throughout the hotel. ... more   less 
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Also Known As:
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Resort
Nusa Dua Beach Hotel & Spa Bali

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