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“Very Nice Hotel”

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Nusa Dua Beach Hotel & Spa
Ranked #17 of 54 Hotels in Nusa Dua
Certificate of Excellence
Perth, Australia
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Very Nice Hotel”
Reviewed 20 November 2013

Stayed here in early November, and was really enjoyable. Rooms are spacious and have retained a more traditional feel about them. Bathroom is a little on the small side, but adequate nonetheless.
4 or 5 restaurants to choose from, as well as 3 pools and 3 or 4 bars.
Staffs at the hotel are fantastic. We had a few maintainence issues that were fixed within 60 minutes of my call. I have stayed at other hotels where 4-5 hours the norm is.
The new bypass road to and from Kuta is fantastic, very few people are using it as it is a toll road so it makes the trip in and out very quick.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
1 Thank Intanboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,301 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (553)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 November 2013

This was a hotel with great Balinese character, with authentic temples and lovely landscaped grounds. You have to see the squirrels in action - they scamper up trees and balconies and leap from one poolside umbrella to another. The staff are all friendly and attentive, but also relaxed, so we felt very relaxed (as opposed to some hotels where it is very impersonal).

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Lyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mundijong, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2013

What we paid for and what we go were two different things.We were ripped off. The staff were rude and not a nice experence at all I will never recemend this hotel to anyone.I wont bore everyone with our stay as they wont put this review online anyway.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
2 Thank Janet V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 November 2013

This is among the very best of holiday hotels I ever had the pleasure of staying in. The architecture is Bali temple inspired without being tacky. Two 3 story wings reach out to the beach front and between there are lovely garden sections with beautiful flowers and high palm trees between discreetly placed restaurants and swimming pools.

We tried most of the restaurants which were all very good with regard to food and service. The breakfast buffet was spectacular.

The staff was great - always polite and friendly, helpful and discrete.

Any negative points? Only a minor one. Why in the world do they offer free wi-fi in all public areas of the hotel whereas you will be charged 10 USD a day for using internet in your room? By doing so they only annoy their customers unnecessarily.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank ek6347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 November 2013

I was really surprised by the negative reviews on TripAdvisor for this property. Of course, being the first hotel on the Nusa Dua stretch (the property's been around for 30 years), it does not offer the same experience as the newer chains that occupy the same stretch now. However, the hotel offers a true Balinese experience, the staff are gracious and ever willing to help, the buildings and rooms have a charm of its own (don't worry, they're all clean) and the grounds are just gorgeous. Plus, you'd have a beautiful stretch of beach at your doorstep. I did have a look at their standard rooms (which are okay) but I stayed at a Palace Club room on the ground floor which opened to a frangipani-scented garden. Plus, guests of this room category will also receive Palace Club privileges, which is great as you can have your breakfast and cocktails in relative privacy. Again, the grounds are truly beautiful and you'd love wandering about. Get a good room (I recommend the Palace Club), sit back and enjoy your stay!

Room Tip: Pick a Palace Club room. Costs more than the standard but you'd appreciate the extra space and p...
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  • Stayed August 2013, travelled as a couple
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Helpful?
2 Thank Amrita4016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indonesia
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 November 2013

Nusa Dua is well away from the Bali surfing and active night spot and action scene. Even the nearby golf course is now closed, with the nearest some 40 mins away. The hotel was opened by then President Suharto in 1983, which makes it 30 years in service. This is a place for easy morning walks, calm beach waters and a quiet time in general. Many of the staff at the hotel seem to have been there for quite a few years, with the breakfast staff needing an injection of urgency. The breakfast food is reasonable, however the staff and service is very ordinary. Staff assigned to other locations are quite attentive and okay. I also found a piece of wood type art (with quite sharp edges) protruding from the bottom end board of the bed. When walking past the bed it caught the side of my calf twice, and I ended up with 2 good sized cuts. I tried to explain this to the hotel guest liaison staff in the lobby, however their remedy was to visit the hotel clinic and send me some flowers with a nice card wishing me a good holiday stay. The best solution is to engineer out the problem. For the remainder of our stay I remedied the problem by pulling the bad cover down over the end of the bed to cover the sharpish protrusions.

Room Tip: Ask for rooms with beach views and not at the building extremities to reduce wasted walking time.
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  • Stayed November 2013, travelled on business
    • Value
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Helpful?
1 Thank chambo243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2013

We spent a week here after being in Ubud at the Royal Pita Maha and thought we were going to another 5 star hotel, but it didn't feel like that was the case. Check in staff had no idea what they were doing and took ages, rooms are very standard, shower floods if you have it turned up to much, the balcony was very small and there was cockroaches crawling around in room! Overall not a 5 star experience.
Disappointing :(

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ET-Travel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nusa Dua Beach Hotel & Spa

Property: Nusa Dua Beach Hotel & Spa
Address: | Kawasan Pariwisata Lot North 4, Nusa Dua 80363, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Nusa Dua
#8 Top resorts Hotel in Nusa Dua
#10 Family Hotel in Nusa Dua
#11 Romantic Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#15 Spa Hotel in Nusa Dua
#16 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Nusa Dua Beach Hotel & Spa 4.5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Resort
Nusa Dua Beach Hotel & Spa Bali

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