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“Great Exotic Hotel”

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Nusa Dua Beach Hotel & Spa
Ranked #17 of 54 Hotels in Nusa Dua
Certificate of Excellence
Bucharest, Romania
Level 4 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Exotic Hotel”
Reviewed 21 February 2014

Although we start off on the wrong foot with the hotel experience, our overall experience with them was great. When we first enter the room we realized that there were insects everywhere, the sheets and the curtain had dirty spots and overall it wasn't a nice room either. So we got back to the reception and they gave us an upgraded room, which was not only clean and beautiful, with great view, but we could enter the room directly from the beach and pool aria. The hotel has many terraces where you can eat and a gorgeous restaurant for breakfast and dinner. The stuff is nice and helpful. The hotel has a free shuttle bus to and from Bali Collection where you can find many shops and restaurants.
The pool aria is gorgeous by day and by night and all our stay was very pleasant.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank Bianca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (556)
Date | Rating
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  • Czech first
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Perth
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 February 2014

Stayed for a week in January. Great location and fantastic place for our kids (age 10&12). Excellent & friendly service from the staff. Rooms a good size. Spa was enjoyable. Lots for kids to do. Pools suitable for all ages, but the large and deep main pool was a hit with the kids. Breakfast provided a comprehensive choice of foods. The pizza bar is the best! We had lots of those and my kids want to go back just to have more. This hotel is pricier than other places in Bali we have stayed, but we thought it was worth it. Just don't get a taxi through the front desk.$$$ Walk down the road and grab a Blue cab there.
Only negative is that the room furnishings need to be upgraded. They are all looking a bit shabby for a 4 star hotel.

  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Shazonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 February 2014

We stayed at Nusa Dua Beach for 8 days & from the second we landed in Bali airport & saw the transfer driver with our name on his card it was heaven. A quick drive from the airport over the new freeway & we were at our destination & WOW what a place. My partner & I do not travel in style generally, preferring instead an authentic experience (that is mainly due to our limited budgets & means back packers & campervans & bargains).

Nusa Dua WAS a bargain. We obtained a voucher in Australia for our accommodation that included breakfasts, some dinners with traditional dance shows, spa treatments & an assortment of other thoughtful & genuinely given (no hidden surprises).

Nusa Dua is a gated community of elite hotels & resorts & you are treated like royalty where ever you go. There is security on the gates but it is only a short walk to the local village market where you can barter your but off for amazing bargains. Nusa Dua does not allow many sales people on their private beach & sellers do pay a premium to have the chance to seel to guests, this means they do not haggle as hard as they pay to be there also. this doesnt mean you wont get a bargain though & an hour massage still only cost me 150,000 rupiah (AU$15). There is a shopping center which houses some very nice shops but not really the balinese experience, this is of course as it is aimed at the top end clientele which is also fine, we had fish pedicures here & used the shopping centre to buy water & beer & snacks for our room & for our day trips. Nusa Dua Beach offers free shuttle buses to & from Bali Collection every day.

The Hotel itself is one of the first to be build at Nusa Dua but you would not know it was 20 years old, it adds to its charm, it is well established & the landscaped gardens, pool & balcony growth as gorgeous. Our room was upgrade & we had a king size bed & a private balcony the air conditioning was excellent for sleeping & although we didn't spend many daylight hours in our room it would be very comfortable to do so. The house keeping was faultless & we had our bottled water replenished each day complimentarily. The staff were just lovely, polite, well spoken & would do ANYTHING in their power to please. We made special friends with the bar man at the pool bar & each day we were treated like royalty (even though we only drank there in happy hour, which actually runs across a few bars from 4pm - 2 am!). The food & drink costs are higher than other areas of Bali but the privacy & service & peace is more than worth the extra. There are MNAY restaurants to chose from & we did not have a single bad experience in any. The pools are gorgeous & clean & towels are readily available. The beach has chairs & you can get table service for food & drinks where ever you are on the property. We were able to change money at the hotel front reception at a better rate than Australia & we did this daily & it was no problem. The only issue we had was some noise whilst trying to sleep, it is a big hotel so there is always someone around the place. This was not a problem for us though as we were so tired each day (mostly from doing nothing) we slept like babies. the beds were comfy & the linen was amazing, top quality. The staff could not do enough to help regardless of where they worked or what you needed. Many staff have worked here for many years (one of my therapists told me she had been there for 20 years) which is also a testament to their ethos & how they care for their staff.

The spa is gorgeous. As part of our package we had 6 treatments included. I LOVED each one of them. We had 2 couples traditional Balinese massages with my partner (who took some convincing being a 'tradie bloke' but is now totally converted). I absolutely LOVED the coconut scrub & the Aloe after sun wrap was a deliciously cool blessing! Although our spa treatments were complimentary we did not receive any different treatment, we were welcomed politely, given ginger tea & offered the use of ALL the spa facilities (including Jacuzzi, spa & sauna, gorgeous quiet pool, tennis courts & gym). The treatment rooms are luxurious, private changing areas & beautiful bathrooms to rinse & shower in if necessary, there are couples rooms to enjoy your treatments together also. You do need to book in advance though as there is a good chance they cannot fit you in on the day you choose if you do not. On the one occasion that happened to me I headed down to the beach & had a 30 minute massage on the beach instead :)

Food: the food was excellent in all restaurants & the breakfast was delicious & beyond belief, almost anything you can imagine is on offer & then some! it was my partners FAVOURITE part of each day.

We ventured out many times during our stay & found it very easy to obtain a driver (who we paid directly). We paid a driver 400,000 rupiah ($40AU) for 8 hours to visit tennah lot & ulawatu, he waited for us & helped us navigate the culture (the cheeky monkeys) & our surroundings. We left an iPhone 5 in his car on another short trip which he promptly returned to the hotel for them to give to us, it was in the hotel managers hand before we even knew it was missing!!

KUTA was a complete disappointment, we intended to spend the day there, shop & eat & drink etc. this DID NOT happen! We were bitterly disappointed in KUTA, the people were rude, pushy & threatening. They hassled & followed us even after we were polite & said 'no thank you' many times. this resulted in my partner getting quite rude with them which proved necessary. The beach was filthly, rubbish all over the place in & out of the water. (coming from South Australia we have some amazing beaches & this was a disappointment) We were so grateful to re-enter Nusa Dua & head straight to the beach & calm down. KUTA is only 10,000 rupiah ($10AU) in a blue taxi from & to Nusa Dua Beach.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
10 Thank Allyoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norge
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2014

We spent two weeks at the NSBH and simply loved it!
We stayed in the palace club room which was well worth the extra expence. Spaceous room, fruit basket, good bed, good air condition and room was cleaned daily.
The club room also gives you access to the palace club services which is simply amazing. The staff treated us as family and did everything to make our stay as good as possible.

The spa was really nice, but treatments a bit expensive. I felt I got the same quality in cheaper places.
The resturaunts all had excellent food, although none of them understood that norwegians likes their coffee served WITH their desserts, not after! ;-)

We had an amazing stay and loved every second of the experience. Relaxation goal accomplished!

Room Tip: The palace club room is well worth the extra expence. The club service is just amazing!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arzusah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2014

We have just spent 4 glorious days at Nusa Dua Hotel Palace Club.
We had a suite and found it to be very comfortable. The fruit basket supplied and replenished daily, superb .The beds and pillows were great and we all slept well.
3 females on holiday together and we all voted this the most attentive and relaxing resort ever.
All staff were wonderful and treated us as family..nothing is too much trouble and they can't do enough for you ..Loved the Bali atmosphere ,the pools,beautiful gardens and the beach. All beautifully kept. We felt safe and secure and already planning our next visit, but next time we will stay longer..Definately
We look forward to meeting up with the lovely staff also ,congratulions to all of them

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 February 2014 via mobile

Went to Bali from 12Jan to 18Jan14.it was my brother wedding. We have the hotel tour counter pick is up from the airport. Love the first impression of the hotel.is balinese style of a resort. Love the lobby surround wt gold fish pool. We can fed the fishers, fish food is available at the bell counter. Beautiful balinese statute and garden. The staff really friendly. Felt the warm fm the staff. Free WiFi around the hotel. The first 48hours room internet is free. Me and my parents on the 2nd floor. The room is typical balinese style. I love it and is clean as each day the housekeeping clean it. As my brother and sister stay on the ground floor. There's lots of bugs coz lots of tropical trees surrounding the lower floors. Buffet breakfast was excellent, service was really good. I hv try all the restaurant at the hotel. The pasta was great but infortunally the local foods like nasi goreng was so so. The hotel bottel water was really expensive is around USD5.00 per bottel. Try to get the water from the mart outside the hotel. There's a free shuttle to the bali collection, u can purchase the water fm there is around 1600 rupia. There's some good restaurant there too. It was quite safe in Bali, much better than Malaysia . The beach was beautiful and the sand is very fine.The water sports such as scuba diving, paddle boarding is so.much cheaper at the hotel. Pls don't try the massage or spa at the hotel is terrible. I try massage at so many hotels and countrys, this is the worse. The massage I pay when i'm at the beach 20,000 Rupiah is million times better. Go to the hotel tour counter to book the massage from ourside is almost 50 percent cheaper and better. If you want to shop at Kuta area bk the transfer from tour desk is cheaper than taksi .the coach cost around 60US for a few hours, the driver will wait for you while you shop, remember to bargain while u shop there. Overall is a great place to stay at the Nusa dua

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank linglingwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 February 2014

We had a wonderful week here. We had a ground floor room facing the pool which also had views to the ocean. The room was spacious with plenty of room for 3. Bathroom lovely, although shower was not strong enough. The room was always cleaned when we were out. Breakfast was great, as was the meals at the pizza restaurant. I wouldn't recommended the bali dance theme night, the food was of poor quality, and the dancing was laughable. I had two free massages at the spa, the rooms were lovely but the massage was no better than the $7.50 massage I had a flower in the street.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aussie66Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nusa Dua Beach Hotel & Spa

Property: Nusa Dua Beach Hotel & Spa
Address: | Kawasan Pariwisata Lot North 4, Nusa Dua 80363, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Nusa Dua
#8 Top resorts Hotel in Nusa Dua
#10 Family Hotel in Nusa Dua
#11 Romantic Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#15 Spa Hotel in Nusa Dua
#16 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Nusa Dua Beach Hotel & Spa 4.5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Resort
Nusa Dua Beach Hotel & Spa Bali

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