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Nusa Dua Beach Hotel & Spa
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Reviews (5,714)
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3,246
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64
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4,000 - 4,005 of 5,714 reviews
Reviewed 2 January 2011

Booked a suite in the palace club section and well worth the extra expense. Rooms, service and staff very impressive. Other areas of hotel were undergoing refurbishment but we weren't disturbed by this at all. As part of the package breakfast, high tea and cocktails included, so worth the exta.This smaller dining area was impressive and very relaxing. Staff were non intrusive and efficient. Hotel location right on the beach, and a walk way path accessible to all the other hotels in the area. Beach clean and sun lounges available but don't expect clear blue waters. Other reviews suggest this hotel feels like a complex and isn't really the real Bali and I'd agree. But there are many available tour experiences to book if desired, but if not, this hotel provides relaxation, beach side setting, fine dining and efficient staff. The suite was compact and traditionally furnished. A very sunny outside seating area and quiet outside garden areas were really picturesque. Bathroom large and great double walk in shower area. Handy walk in wardrobe and storage area in bedroom. I'd say the photos on the hotel web page made it look slightly larger than actually is, but not a criticism. Didn't make use of spa area in the hotel, but it looked like it was having a refurbishment, so can't comment. Sampled x3 of the restaurant eating sections of the hotel, all satisfactory and no complaints. Main pool areas as described, no obvious problems with sun lounger availability but we tended to go later in the afternoon. I'd recommend this resort for those enjoyimg a beach holiday setting, but if looking for more culture and the real Bali head for Ubud and some of the amazing hotels in that region.

  • Stayed: July 2010, travelled as a couple
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2  Thank LindsayCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2010

After spending 4 nights in Kuta and Ubud, we headed to Nusa Dua.
We wanted to stay in a 5 star hotel for our final night in Bali, and so my parents and us (plus 1 child and a baby) went for NDBH. We read most reviews and thought that it was a safe choice to go for, but sad to say how wrong we were!

We found our rooms (mine and my parents) flooded!

What made it worse was that we discovered it only after my wife slipped and fell on the floor after she got up to reach for the lights (to pacify the crying baby due to thunder).
After that commotion broke up, we had to spend the next one hour shifting rooms in the middle of the night!

This experience has really shaken us up quite badly since we had never experience this before after having been to Bali for 3 previous trips (in fact, never in all our travels!).
It also left a bad taste for us, since it was my parents first trip to Bali.
It totally ruined our holiday after that!

I somehow could not accept the ensued explanation of heavy downpour of rain.
Surely, a 5 star hotel would have been more prepared to handle such thunderstorms, which is not even close to a tsunami!

In any case, I am not about to find out in my next trip to Bali.

  • Stayed: December 2010, travelled with family
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3  Thank joshuachua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2010

I choose this hotel after reading all the reviews on TripAdvisor, let me say this was a very good decision, the hotel is stunningly beautiful and is made in traditional bali style, I had booked the trip through a travel agent and the trip was very well organized we stayed there for 5 days from 15th to 19th Dec , the hotel staff was friendly and smiling always ready to help, I just have two complaints first the lift outside our room was not working so we had to walk a long way and second the hotel beach was not clean but I think that was out of the hotels control as it was rainy season, lastly with the ever increasing flow of Indians the hotel could use an Indian counter at the breakfast buffet, if you are going to bali stay here, bali is amazing and beautiful it has beaches, volcanoes, temples, palaces, culture, good food and friendly people.

  • Stayed: December 2010, travelled as a couple
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Thank Wiz83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2010

We stayed at the Nusa Dua Beach Hotel in September, where we had arranged to get married. The Gardens and Balinese style certainly gives the wow factor, the staff are very helpful and nice, one half of the hotel was under enovation but this was hardly noticed at all, the pool and beach were perfect. The buffet breakfast was great, we also ate at the pizza restaurant, balinese restaurant and the beachside restaurant, and although it was quite pricey the food was fantastic. We also ate outside of the hotel by the main gate to nusa dua and at the bali collection, both of which were very good and better value. The wedding went as planned thanks to Dwi who was an absolute star in making sure everything was perfect for us, we got married in the tropical gardens and it was perfect! The spa at the front of the hotel is stunning and very relaxing with a lovely lap pool and superb service. Overall, this holiday was like paradise and holds some very special memories for us.

  • Stayed: September 2010, travelled as a couple
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2  Thank Paulsill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2010

Our brief, three-day trip to Bali was our first visit to the island in 20 years. Good heavens how it has changed, judging from the drive from the airport to the Nusa Dua Beach Hotel & Spa. We stayed at this hotel 20 years ago, when it was almost new, owned by Indonesia’s oil company, and virtually alone on the rather boring and featureless Nusa Dua peninsula. Now this area has several large cheek-by-jowl resort hotels and we certainly wouldn’t have come here by choice - our cruise line booked it - and instead we would have preferred Amanusa or maybe Amandari, where we also stayed 20 years ago, or either of the two Four Seasons resorts on Bali.

Even so, we liked the Nusa Dua a lot. Yes, it is big, it is packagey, it isn’t a genuine five-star, it lacks intimacy, it attracts families with young children, but it is a spectacular place to stay, with absolutely wonderful gardens. The beach isn’t the greatest in the world, and can be a bit muddy-murky. Twenty years ago, the Nusa Dua had this stretch of sand all to itself. Nowadays it shares it with the the Westin, the Laguna and the Melia, none of which struck us as being any better and they lacked the Nusa Dua’s ‘Balinese’ design.

Since our last stay, the pool area has been thoroughly remodelled - there are now two main pools - though we actually spent most of our time at the bliss-out beautiful and quiet spa pool. The spa area here is like being in an Aman-annex, a stunning set-up with world class facilities. And the grounds of the hotel are simply amazing, with fabulous Balinese temples, ornamental lily ponds and brilliant planting throughout. Of course, this is a mature garden with 20 years behind it as well as a team of gardeners who maintain and manicure it to something like Chelsea Flower Show standards.

Very few rooms here have a proper pool or a sea view. The accommodation blocks stretch back from the beach and rise to four floors which might be the legal limit. Our room, 2014, was way back and in the cheapest category, yet it had an excellent bathroom, with a separate tub and walk-in shower, as well as a separate lavatory. There was stacks of storage space and a smallish balcony which, like almost all balconies here, didn’t offer much privacy. Our only gripe with the room was the vast cabinet used to house the CRT TV set. However, now that the hotel has come under the ownership of the Sultan of Brunei, it is being renovated to bring it up-to-date without sacrificing its Balinese style.

There’s a wide choice of restaurants - we had an elaborate, expensive Balinese dinner and a more practical and more delicious bbq’d prawn dish on our last night. Breakfast buffets were good, though not in the Four Seasons/Ritz-Carlton league of lavishness.

Overall, a pleasant stay, helped by some very attractive and efficient staff, though we wouldn’t have wanted to stay much longer in such a big and busy place. It’s only the packagey nature of the place that prevents me giving it five stars.

  • Stayed: December 2010, travelled as a couple
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1  Thank Pausanias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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