Never been more satisfied by a hotel, so far it is one of the best I have been to.
From the beginning until the end the service could not be better.
From the moment you step out of the car you feel special by the staff welcoming you, you are directed to the bar for a welcome cocktail, The General Manager joins you to welcome you and talk which is great.
After the cocktail they show you your room where you can already find your luggage, you make a tour of the room while the valet shows you all the facilities of the rooms and how to us anything. To finish the small tour you finish the check-in in the room by signing the paperwork.
The room is full of little attentions, the thing which I was the most impressed with was the welcome note from the General Manager, it was all written by hand and this is something that you don't see often is hotel nowadays, This shows how special you are for them.
We stayed from the 2nd to the 6th of January and everything has been perfect, the breakfast is delicious, my advice is to try the mango juice they have, I loved it.
A detail that can annoy some guest would be the beach which is not right in front of the hotel, this detail is completely forgotten when you see the service they put behind. You take a car from the hotel and drive for 5 minutes to the beach. A large area of the beach only for the Amanusa hotel where you have a maximum of 14 chairs, two by two with behind a gazebo to relax in the shadow. Service was more than perfect, you have small menu (with excellent pizza), boardgames and beverages, around 3-4 pm you have a happy hour for ice cream that are brought to you.
The hotel has the main restaurant where you take breakfast and an other one overlooking the beautiful pool a more gastronomic restaurant. The food is great and once more the service too. I took the risotto of the day which was a red wine and parmesan risotto, it they have it I highly recommend it, it was perfectly cooked, not too liquid nor creamy.
The ultimate service I was not expecting was someone at the airport that is here waiting for you and helping you through check in, security and customs, To this I say bravo!
I can be sure of one thing it is that if I am going back in a hotel in Nusa Dua, I will come back to the Amanusa. The service is personalized and makes you feel very special
- Official Description (provided by the hotel):
- Situated on Bali's southern peninsula, on a hillside overlooking the Indian Ocean and Nusa Dua, Amanusa (peaceful isle) is just 20 minutes from Denpasar Airport. A serene retreat offering privacy and escape, Amanusa is also close to Bali's shopping and nightlife areas of Kuta, Sanur, Legian and Seminyak. Guests can spend the day at the Amanusa Beach Club where nine private bales rest on the white sand beach, or play golf on one of Indonesia's finest courses nearby. ... more less
- Reservation Options:
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- Also Known As:
- Amanusa Nusa Dua
- Amanusa Hotel Nusa Dua
- Amanusa Bali/Nusa Dua