Stayed here with friends Julie and Ross. Brand new hotel has lots teething problems, hotel room staff excellent, rooms very small, food below standard,coffee terrible, few facilities, I stayed here for two weeks, I managed in small room but poor Julie and Ross rooms far too small.hard for me to come back or recommend this hotel unless changes are made . I would suggest.quick fixes Putting some drawer storage in rooms either side of bed.reassess the desk area could have storage drawers there , also needs a mirror on wall over desk so we girls can do hair & makeup,as no bathroom just toilet room and shower room hard to get in and out of both if two in room. great pool but no shade area needs sail ,fact no shade anywhere on complex that needs attention, not good for children .no spa no coffee shop staff need barista training and decent coffee machine, food well don't go there never been in any Accor chain hotel with a menu like this one .new chef just started hope he can turn things around. Really the buk stops with management suggest manager takes a good look at all these comments. Could be really beautiful if managed correctly and a few things are done to make guest stay more comfortable wonder where manager eats? Bali is tourist mecca so pork bacon ,skim milk and soy milk aren't that hard to supply surely,management should look a little down road at Novotel I have stayed there before and that's where we go for coffee & brekky great themed dinners entertainment great for kids families facilities excellent rooms spacious that's where we will be staying again when next in Bali early next year. Best thing I can say about Mercure Nusa Dua is we got our daily exercise walking to and from Novotel for coffee, breakfast ,Pause cafe is a life saver. Would come back to Mercure only if invited and improvements made but not as a paying guest sorry Accor love your hotel chain but this beautiful hotel on outside needs more love and thought on inside .staff did point out managers quarters though no problems with size there by the looks.come on Mercure get it together!!!!
- Official Description (provided by the hotel):
- Located at Nusa Dua, close to the prominent Bali Tourism Development Corporation, Mercure Bali Nusa Dua has 201 rooms including 8 family rooms, a restaurant and bar, a fitness center and a unique swimming pool which is divided into two levels and connected by a waterfall. ... more less
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- Also Known As:
- Mercure Bali Nusa Dua