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“Amazing!!! Just not quite there for 5*”

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Amarterra Villas Bali Nusa Dua - MGallery Collection
Ranked #3 of 54 Hotels in Nusa Dua
Certificate of Excellence
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Amazing!!! Just not quite there for 5*”
Reviewed 4 November 2013

This is by far the most beautiful hotel I have ever had the pleasure of staying in. It has so much right with it breaks my heart to only give it 4* but I feel it just isn’t quite there to receive the full 5.

Pro’s

- The villa’s are breath-taking. We specifically wanted a private villa holiday and this did not disappoint. There is not one thing that has been overlooked, this really is a luxury haven.

- So tranquil, the grounds are so relaxing you could not ask for a better spot. The pool is beautiful and so quiet. I don’t believe we ever saw more than one person even though the hotel was full.

- The beach club is on by far the best part of the beach - we walked in both directions.

- The staff are so courteous and friendly. They really will help to make your stay so very enjoyable.

- Unlike most hotels in Bali this is a small collection – not a sprawling complex that makes you feel like you have to walk for 3 days just to get some breakfast.

- The free minibar is a really nice touch.

- Location is great, literally across the road from the Bali collections and all its shops and restaurants.

Con’s

-The “beach club” is disappointing. There are very few sunbeds and the facilities provided by the restaurant are disgusting – this is not acceptable for a 5* hotel. Understand that they rent the beach from the restaurant and it isn’t really their fault but I just didn’t feel it was good enough. We would use the facilities and restaurants of neighbouring hotels. This said – I must give my compliments to the gentlemen that work there.

-The beach is a 10 minute walk away from the hotel – the staff will happily take you there in a golf buggy but it’s a bit of a dirt track road past a building site. Not ideal.

-The food is simply not good enough. I understand that for a limited amount of guests having a sprawling buffet is not the best idea but you will be bored of breakfast by day 3. The fact that they have 2 separate menus (one which you have to pay for) is more 3* than 5* to me. Especially when the selection is limited at best.

-If you are in villa by the road this can be noisy – not their fault (and I slept soundly) but something to bear in mind when booking.

-The mosquitos are a real issue – I gave up counting how many I had. The try and forearm you as best they can but if you want to sit outside after dusk make sure you have a good spray.

-The spa is far too expensive – we didn’t even bother with it.

In conclusion…… Were I to come back to Bali, I would have no hesitation in staying here. It really is a beautiful and peaceful place to unwind and see away the stresses of life….. We visited a few hotels during our stay and concluded that we had been so very happy with our choice of hotel. It’s not perfect but it is near enough……………

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank My_Thoughts_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 5 November 2013
Dear My_Thoughts_13,
We would like to thank you for choosing Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us. Very pleased to read that you enjoyed your stay in our property. However, we apologized for the inconvenience that may cause about beach club, breakfast menus variations, noisy, mosquito and spa. We have taken action to department concerned. We do hope that your next visit will be more pleasant as the previous one and we look forward to your welcoming you on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.
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739 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 November 2013

Just stayed there in a one bedroom villa, really neat layout. There is an outdoor living room and kitchen with a private pool and day bed. The interior is spacious with a nice bed and bathroom. Unit has 2 outdoor shower which are very nice and relaxing. Most people tend to stay in their villas which provides for utmost privacy. The resort is near the Bali Collection for shopping, restaurants and groceries. The staff were great and would accommodate any request. Highly recommend if you are trying to find a place to get away from it all.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoseAlfredoOro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 5 November 2013
Dear JoseAlfredoOro,
We would like to thank you for choosing Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us. Very pleased to read that you enjoyed your stay in our property. We do hope that your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 November 2013

My husband and I stayed in a villa with one bedroom and I could not ask for more.This was in July2013. It was really very special.
I noticed all he details were attended to and i Highly recommend it to those who want to have some peace and quiet.
The food was so so , nothing special.
The breakfast was good.
I really hope we can go back one day . The place is also walking distance to many other hotels and the mall as well.
This is the place to be in Bali.SERVICE WAS EXCELLENT.!!

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank leda298573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 3 November 2013
Dear leda298573,
We would like to thank you for choosing Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us. Very pleased to read that you enjoyed your stay in our property. We do hope that your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali.
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Taoyuan, Taiwan
1 review
Reviewed 31 October 2013

Excellent villas, the staffs are all great and warmhearted. We stayed at two beds room villa. The villa is neat, sweet and clean. We really had a wonderful time here. Definitely come back again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erichu90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 3 November 2013
Dear erichu90,
We would like to thank you for choosing Amarterra Villas Bali Nusa Dua during your recent visit to Bali. Really appreciated to know that you have had enjoyed your stay with us. Myself and my team improved our motivation with wonderful feedback like that. We look forward to your welcoming you on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2013

Armaterra is definitely not a 5 star establishment, in my opinion it should be rated 8 star.
The layout of the villa is superb, the furniture and fittings top quality and the facilities and complimentary toiletries including bar and snacks beyond expectations.
This one bedroom villa had its own private swimming pool awash with frangipani flowers-
so romantic, and the hotel has its own private beach.
The staff, from the manager Mr Sitompul to Gede the driver were tripping over themselves
to make our stay more enjoyable.
My wife and I stayed for 6 days and will be back next year.
The cherry on top, this place does not attract children.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Donald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 31 October 2013
Dear Donald R,
We would like to thank you for choosing to stay at Amarterra Villas Bali Nusa Dua during you and family recent visit to Bali. Really appreciated to know that you have had enjoyed your stay with us. Myself and my team improved our motivation with wonderful feedback like that. We look forward to your welcoming you on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
1 review
Reviewed 29 October 2013

I just came back from a great relaxing and romantic trip with my finance. We did a lot of homework looking for a good value for money villa and read about Amarterra Villas on tripadvisor which was rated as TOP 10 villa to stay in Bali. We decide to give it a try. And I can promise you you will definitely LOVE IT!!

They only have 39 Villa in the resort which makes it very exclusive. The Villa is bigger than what I expect when I step into it. And with the price you pay its definitely over your expectations.

Mini bar will be replenish everyday for FREE!

FREE breakfast set with quite a good spread of choice. We love the Amarterra Breakfast (Egg Benedict with lobster mushroom )and the local Nasi goreng. The chicken porridge is abit too dry up. Their yoghurt is delicious with fresh fruits especially the blueberry one. And most importantly you can ask them to delivery the whole breakfast TO YOU VILLA!!! BREAKFAST IN BED ~

The Villa is near Nusa Dua Beach and they have a Amarterra beach club there. Was quite sad didnt have enough days in Bali to visit there. And there is a village near there too.

I would like to thank their manager Sabar for making our stay an enjoyable one thank to him for planning a romantic surprise for my finance's birthday. All the staff there are very very helpful and polite. We will definitely bring our friends and family to stay in Amarterra Villa again.

Room Tip: ALL villa are great!
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J1aying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 30 October 2013
Dear J1aying,
We would like to thank you for choosing Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us. Very pleased to read that you enjoyed your stay in our property. Most important, we are very happy for both of you. We do hope that your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit. Pascal Bellon / General Manager MGallery Amarterra Villas Nusa Dua Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 October 2013

Me and my family spend 2-week holiday at this place. We rented two-room villa with private pool. Everything was to our best expectations. Spacious private pool with floating bali flowers falling from the tree above was fantastic. Plants, design, spa, attentive and friendly staff - just perfect. Complimentary fresh exotic fruits and sweets were placed in our room every day. The place doesn't have special facilities for children, but they enjoyed it enormously anyway. We all had really good vacation!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olga G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amarterravilla, General Manager at Amarterra Villas Bali Nusa Dua - MGallery Collection, responded to this review, 25 October 2013
Dear Olga G,
We would like to thank you for choosing to stay at Amarterra Villas Bali Nusa Dua during your recent visit to Bali and for sharing your comments with us. It is always a pleasure to receive positive feedback during your stayed experience. We hope your next visit will be as pleasant as the previous one. Looking forward to your next visit. Pascal Bellon/ General Manager at Amarterra Villas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amarterra Villas Bali Nusa Dua - MGallery Collection

Property: Amarterra Villas Bali Nusa Dua - MGallery Collection
Address: Kawasan Pariwisata Nusa Dua BTDC Resort Lot Block B | Resort Area Resort lot block B, Nusa Dua 80363, Indonesia (Formerly Amarterra Villas Bali Nusa Dua - MGallery Collection)
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Nusa Dua
#3 Luxury Hotel in Nusa Dua
#3 On the Beach Hotel in Nusa Dua
#3 Family Hotel in Nusa Dua
#4 Romantic Hotel in Nusa Dua
#6 Business Hotel in Nusa Dua
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Amarterra Villas Bali Nusa Dua - MGallery Collection 5*
Number of rooms: 39
Official Description (provided by the hotel):
Amarterra Villas Bali Nusa Dua - MGallery Collection is a luxury villas located within the heart of Nusa Dua near fromthe exotic panoramic of Nusa Dua Beach. Amarterra Villas Bali Nusa Dua - MGallery Collection is offering five star luxury service.Built in more elegantly combining Balinese ethnicity, very artistic with 21st century technology and modern comforts is perfect place for honeymooner, leisure and event for business.Located within the elite BTDC (Bali Tourism Development Corporation) complex, Amarterra Villas Bali Nusa Dua - MGallery Collection is destined to become the most desired villa accommodation in Nusa Dua. The villa's strategic location close to the beach, within walking distance of excellent shops and restaurant, and a championship golf course make it ideal. ... more   less 
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