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“Most impressive hotel in Bali”
Review of The Mulia

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The Mulia
Ranked #5 of 55 Hotels in Nusa Dua
Certificate of Excellence
Reviewed 24 July 2014

After a few years of absence we (family of 3 adults) decided to check out the Bali of 2014 and booked a Royal Suite Ocean Court at the Mulia Resorts which has been open for appr. 1.5 yrs. New airport, pretty efficient immigration, Mulia pickup in BMW 5 and best of all - a 4 lane freeway with another motorcycle lane which connects Kuta to Nusa Dua and slashes the travel time from the airport to around 25 minutes!

After this more than positive welcome the Mulia reception was warm and efficient and we found ourselves in probably the nicest hotel room we had seen in a long time (see pics). One really needs to compliment the designers on the room design (separate store room and lobby, huge bathroom), the furniture (excellent bedding), the quietness of the room setup (with bathrooms betweens suites so you do not hear a thing at night), and the more than generous supply of towels, robes, tea making equipment...Also, most rooms face the sea and the inner courtyard which is nicely designed around an ancient temple.

The hotel itself is a marvel of architecture, blending tradition with the modern, and while it is big, it is fairly easy to navigate; the hotel was fully booked (no small feat at 500+ rooms), but it never gave us the impression that it was too full - ample of free lounge chairs, beach beds, towels for everyone who showed interest. We consequently had an excellent time at the beach enjoying the breeze and the views (see pics again). Also the various bars in the hotel are extremely inviting just to hang out there in the comfortable lounge furniture and see the world and its people walk by (whilst having a drink of course).

Obviously no hotel operation is ever perfect enough to be beyond improvement; for us, it took us a few days to learn how to actually get the food we wanted. This is because most of the visitors are Asian and seemingly on deals which include breakfast buffet and/or dinner which mostly caters to Asian tastes. When going a la carte in search for European fare, it was sometimes difficult to get through the communication barrier as staff had a hard time to understand what we wanted and also get us what we ordered. Tip: leave the hotel once in a while and visit the "Bali collection" - an assembly of shops, restaurants and supermarket to address your cravings!

Internet is also a challenge as it is limited to two simultaneous users per room and on top is frustratingly slow (probably a provider problem) which is certainly not enough to keep half a dozen appliances connected and the family happy. Tip: get Sim cards at the airport (directly after customs is a Telekomsel stand - they have the widest coverage in Bali) and have them cut to the "mini" format many tablets these days need (the staff there will do it for you). The data limit is 5GB which should carry you through your Bali vacation and is usually even faster than the Mulia internet.

Lastly, I was surprised not to find a power plug at the work desk - there is a charging station for cellphones with various adapters and two USB connectors which may be used to charge your appliances. The nearest power plug however is at the TV set and is European standard; we worked around the limitation by charging the laptop at night before using it during the day at the desk.

In summary, we had an excellent vacation at the Mulia and will be eager to get back - many thanks for the good service and the otherwise fantastic stay!

Room Tip: Ask for court/sea view which most rooms have anyway. High rooms have better shading against the sun
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMulia B, Manager at The Mulia, responded to this reviewResponded 24 July 2014

Dear Peter K,
Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future.
The Mulia Management

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Reviewed 23 July 2014

If you want to stay at a very nice resort, this is the one. 3 pools, water features everywhere. The view from the foyer level is magnificent. There are luxurious lounges around the 3 pools and there was always spare ones available. Ice delivered to the room without asking, very polite staff. My daughter asked to change rooms as hers was too far away, nothing was too much trouble.
Breakfast excellent, catering for many nationalities. I even tried a curry at breakfast and a little roast duck, I couldn't help myself. We even saw Rafeale Nadal (the Tennis player) there. We had the garden view room which was still a nice outlook. The rooms are large with a good size balcony. I would stay there again.

Room Tip: Left side of the resort if you are taking the garden view and be level 3 upwards. Ocean view doubl...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Danny139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMulia B, Manager at The Mulia, responded to this reviewResponded 24 July 2014

Dear Danny139,
Thank you for choosing The Mulia for your recent visit to Bali. We are delighted you were so impressed with our service and facility. We look forward to welcome you back soon!
The Mulia Management

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Reviewed 22 July 2014

We'd heard so much about this that we had to go there, though in retrospect as we wondered why there was so much hype, we realized it was advertisements we had seen and not word of mouth. It is pretty but very expensive. There is so much cement out by the pools and because the pools are surrounded by the walls of hotel rooms, we felt very hot out there. The beach area is comparable to other resorts in Nusa Dua. I think it will be very interesting to see if this resort lowers their rates in the future. The lobby is modern and very stark, not really a Balinese feel to it. There is an old temple area way off to one side of the resort, out by the beach. It was in disrepair and actually looked like workmen were storing supplies there.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank LasVegasTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

The Mulia is the nicest hotel I've stayed in. From the start the service was great. They have employees stationed all the resort waiting to help you and point you in the right direction through the massive complex.

The rooms are spacious and well fitted out. The prices at the resort are high for Bali but what you would expect at a 5 star resort.

You can take a 5 minute cab ride into a small town nearby where there are restaurants and massage places which are much cheaper.

Try the buffet at the cafe it has foods from all over the world that is prepared on the spot.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jervo_14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMulia B, Manager at The Mulia, responded to this reviewResponded 21 July 2014

Dear jervo_14,
Thank you for sharing your experience on TripAdvisor. We value your comments and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future!
The Mulia Management

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Reviewed 19 July 2014 via mobile

Well I'm now writing this review after staying at The W as I wanted to see what the differences were. Basically there are no comparisons what so ever! The Mulia is by far the most out of this world resort I've stayed in and worth every dollar!!! So forget the hipsters and lack of care of The W and go straight to The Mulia where you are made to feel amazing 24/7 from the initial greeting, to the amazing rooms, to the restaurants and then there's the pool!!! Wow!!!! Ok I could go on but I will only spoil the fun. Enjoy!!!

Stayed: December 2013
Thank BADAMS1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMulia B, Manager at The Mulia, responded to this reviewResponded 21 July 2014

Dear Badams1987,
Thank you for sharing your experience on TripAdvisor.
We are very pleased to hear that you enjoyed our facility and services.
We look forward to see you back soon at The Mulia!
The Mulia Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

i stayed 1 night after left disappointed hotel in Kuta. i absolutely make a right chose to move to The Mulia which have beautiful ocean view, excellent service and meal at The cafe. The room is big, clean with Jacuzzi so my children can play around. they have private and clean beach with life guard so i am not worry while my children play around.
the 2 big swimming pools with cabana are fantastic especially during sunset and you can enjoy afternoon tea at the lounge
I am very happy with the Mulia staff especially when my kids want to play kite, they tried very hard to find it and help my children to fly it

Room Tip: The Mulia - ocean view
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Ferry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMulia B, Manager at The Mulia, responded to this reviewResponded 17 July 2014

Dear Ferry D,
Thank you very much for your feedback.
We are delighted that you and your family enjoy The Mulia so much.
We look forward to welcome you all back soon!
The Mulia Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I have stayed here for few days and i went to that famous retreat hotel in seminyak. For me it staying in mulia was far better than stay retreat. We spent similar amount of the money but not like retreat mulia made us feel more welcome and taken care of... Honestly i felt like retreat care that much whether we were there or not... Of course they are kind when you ask for something...but for mulia they will not stop asking what we need more...so...if you want to go to vacation and want to feel like king or queen... I recommend mulia.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jinsterlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMulia B, Manager at The Mulia, responded to this reviewResponded 14 July 2014

Dear Jinsterlee,
What a wonderful review!
Thank you for your feedback and I will make sure to share your comments with our staff.
We hope to see you next time you're visiting Bali!
The Mulia Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Mulia

Address: Jl. Raya Nusa Dua Selatan | Kawasan Sawangan, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Nusa Dua
#5 Luxury Hotel in Nusa Dua
#5 Spa Hotel in Nusa Dua
#5 Family Hotel in Nusa Dua
#5 On the Beach Hotel in Nusa Dua
#5 Romantic Hotel in Nusa Dua
#7 Business Hotel in Nusa Dua
Price Range: £275 - £401 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mulia 5*
Number of rooms: 111
Official Description (provided by the hotel):
Located on the majestic coastline of Nusa Dua, The Mulia, Mulia Resort & Villas evoke a relaxed yet polished sensibility. Cutting edge design throughout, the resort comprises three signature experiences; The Mulia is a boutique all-suite resort with 111 suites. Mulia Resort has 526 accommodations including lagoon pool rooms and suites and Mulia Villas is nestled on the hills of Nusa Dua with private pools and tropical gardens enjoying views of the Indian Ocean, offering total privacy and relaxation. The Mulia – Nusa Dua, Bali is a member of Leading Hotels of The World and offers a selection of one and two bedroom suites. Each has a patio with a Jacuzzi, spacious living area, state-of-the-art entertainment system and indulgent oversized bedrooms. The interior and outdoor spaces intertwine effortlessly, offering views of the vast pool decorated with beautifully crafted Balinese statues and the infinity pool seamlessly flows to the beach and continues to the ocean. ... more   less 
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Also Known As:
The Mulia Bali/Nusa Dua

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