1. The Mulia is mercenary and mainly concerned with making money.
- You are usually asked for your room number before service is provided (so that they determine if you are just a plain hotel guest or a villa guest, and to charge you).
- You will be charged for the smallest thing, like water at a restaurant. There is no tap water option. Water will cost 35,000 rupiah = SG$4.
- Late check-out (between 1-5pm) will cost half of published room rate.
- We were made to feel like second class citizens because we were merely hotel guests.
- The private pool, private beach, express lanes for restaurants are in plain sight of the second class hotel guests.
3. Terrible service.
- Room service threw away my face wash after they cleaned the room.
- As in #1, you will be asked your room number before service is offered.
4. Lousy Concierge
- Concierge was not able to make a reservation at a Seminyak restaurant, when we called and were able to do so ourselves. Best part is, Concierge never got back to us about whether a reservation was successful until 10pm that evening (after we returned from dinner at said restaurant), where they slipped a note under our door and said they were unable to obtain a reservation and booked us one the following night instead (when we were checking out and would have left Bali).
- When we enquired about late checkout, the front desk said they will call and get back to us. And they never returned the call.
5. Lousy beach
- Sand is coarse, the beach was unfinished, and there was a tractor working and polluting the air with its fumes right next to the "poor man's" area of the beach.
6. Queue to eat breakfast
- There is one breakfast buffet restaurant, and we waited 20 minutes in line to enter. Resort guests can skip queue and get priority entry.
7. Limited Wifi in room
- Only 2 devices are allowed for our hotel room, and we had to login with a password after a certain time elapsed. So we were logging on to wifi in our own room about 5 times a day.
8. Restaurants are not 'affordable'
- Restaurants at The Mulia were pricey compared to similar restaurants in Bali. But guests are held captive because it's far away from other restaurants. A glass of coconut water costs 100,000 rupiah = SG$11 (And it tasted stale). A bowl of ramen at Edogin costs SG$18 (It tasted so-so).
9. Crowded, unromantic
- This only applies if you were a regular hotel guest. Most facilities are crowded, because hotel guests are confined to only 1 pool at the beach, so it's super crowded and there are lots of noisy children.
10. Far from fun
- It's half an hour away from Seminyak (45mins if there is a traffic jam), more than half hour away from Ubud, etc. You can't easily step out for meals, so you're sitting duck for their inhouse restaurants.
Overall: It's a perfect place to stay if you like the Cruise ship experience. Where you don't leave the boat, feast at buffets all day, and it's kid-friendly.
- Official Description (provided by the hotel):
- Located on the majestic coastline of Nusa Dua, The Mulia, Mulia Resort & Villas evoke a relaxed yet polished sensibility. Cutting edge design throughout, the resort comprises three signature experiences; The Mulia is a boutique all-suite resort with 111 suites. Mulia Resort has 526 accommodations including lagoon pool rooms and suites and Mulia Villas is nestled on the hills of Nusa Dua with private pools and tropical gardens enjoying views of the Indian Ocean, offering total privacy and relaxation. Mulia Resort – Nusa Dua, Bali is sprawled along Nusa Dua’s most stunning coastline. Inside, creative use of crystal, beautiful blue Azul Bahia and furnishings are stunning and compliment the tranquil ponds and pools outside that weave effortlessly around the gardens. A favourite for couples, families or small groups, the resort offers unrivalled facilities and there is a selection of dining venues to choose including Table8, Edogin, Soleil, The Cafe, Mulia Deli, The Bar and ZJ’s Bar & Lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Hotelopia, Agoda and TripOnline SA so you can book your Mulia Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mulia Resort Bali/Nusa Dua