We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New property, great service, wonderful room”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
VOUK Hotel & Suites
Ranked #38 of 54 Hotels in Nusa Dua
Reviewed 11 November 2013

We stayed here 3 days 2 nights to attend a wedding at nearby Nikko hotel. Their price was affordable compared to the other 5 star hotels in Nusa Dua. Its realtively new property so everything is in good condition. The pool was a great place to chill and play with the kids.Breakfast was not buffet, I suspect its because the occupancy is low that's why. Nevetheless the breakfast menu was interesting and gave us a lot of choice to choose from.

Not easy to get transport from the hotel. There is a taxi stand in Nikko hotel I think it is possible for the reception to give them a call to get a cab. It is not near to the beach so you'll have to take their transfer service there. No complains about this place because it was new and the price was good (40% or 50% off at Agoda).

The Restaurant food was average, we had lunch and dinner there as it was troubleshoot to travel to nearby town.

Room Tip: New property, quiet location, not all retails are open. good for a place to hide and relax with lots...
See more room tips
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank soonyean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (304)
Traveller rating
Traveller type
Time of year
Language
  • More languages

202 - 208 of 304 reviews

Reviewed 9 November 2013

We two individuals have had a VERY relaxing week. Although a little remote from shops the shuttles to both Bali Collection and the beach saved that from being an issue. Concierge was very helpful in getting fixed price vehicles for travels to other areas. Pool is really good and staff always smiling and keen to provide what services we asked. Free WiFi wonderful! Good sized rooms and plenty of storage.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shirley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

We recently stayed at the Mantra in Nusa Dua and we loved it. The place is very quiet and offers the chance to get away from it all for a few days. The staff in all areas of the hotel were incredibly friendly and sought out any chance to make our stay more special. The fact that they bothered to know our names and remember our orders (for example: when ordering coffee to the room - it became - 'the usual'). We took the opportunity to upgrade to the third floor suites and I have to say it was one of the most luxurious rooms that I have ever stayed in. This made our trip all the more special. There is nothing close to the hotel but for a $2.50 taxi ride, or a trip on the free shuttle, you can get to the shopping strip of Nusa Dua where there are options for shopping, dinner and also a few supermarkets. There was no need to leave the area at all. When we did leave the area we used one of the hotel drivers, very reasonably priced and to boot a wonderfully, knowledgable driver who went out of his way to show us many sights. The breakfast is amazing, plenty of options and the best coffee. Thanks for the holiday to all of the staff! We will be back - sooner rather than later!!!

Room Tip: If you can upgrade to one of the third floor suites you should do it! That was the best money we eve...
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ingrid K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Recently stayed here and loved it. Where to start? The pool is fantastic, there is a walkway running about 10ft above the pool which offers lovely shade when swimming. Food is delicious, breakfast is a good mix, and buffet rarely runs out. The tables in the shade do suffer from more flies than ones in front of the buffet though.
One request for the management , have a think about staff name tags we would dearly have loved to give wonderful comments on some of the staff on the feedback forms.
Finally the spa, we indulged and my wife and I can thoroughly recommend the spa. Prices are comparable to non-internet bookings and the ladies are very professional.
The beach is reached by the hotel minibus and was very flexible, we rarely waited longer than five minutes. The beach slopes gently into the sea and the waves are not overly fierce, reef offers protection. Drinks are cheap on the beach and there is no charge for sunbeds.
We did walk along the beach to Bali collection which was fab. Turn left when you get to the beach and when you can't go any further walk through the park, taxi or shuttle back.
There are many amazing hotels in Bali but we would seriously consider Mantra and have absolutely no hesitation in recommending.

Stayed: October 2013, travelled as a couple
1  Thank jgjoseph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraNusaDuaBali, General Manager at VOUK Hotel & Suites, responded to this reviewResponded 5 November 2013

Dear joseph,
Thank you for taking the time to share your recent experiences at Mantra Nusa Dua. Your feedback is very valuable to us as we take great pride in our services and especially in our team members and are pleased to hear that they have made your stay so wonderful. Thank you very much for your interest regarding the staff’s name tags. Actually the idea behind this is to encourage our team members to introduce themselves to the guests by name making the
experience and contact even that much more personal but we take your suggestion very seriously. We certainly look forward to welcoming you back when your travels return you to Bali.

Regards

Gary Rosen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

My husband and I spent a week here and had no complaints at all. It is a new hotel so some things are still being finished off. We had a beautiful suite on the 3rd floor. Possibly the biggest room I've ever had in a hotel! 2 Balconies - one with a day bed, the other with chairs and table with views out to sea. Breakfast was excellent, full English, continental and asian all available, eggs cooked to order and wonderful attentive staff that made us feel very special. We had massages nearly every day, the ladies in the spa are fantastic and so professional. Our evening meals were also very good. Other reviewers are right in that there is nothing really outside the door, its a courtesy bus or taxi to anywhere, although we did walk back from the beach one day and its not that far really. Well done Mantra, we will be back.

Room Tip: 312 is a lovely suite
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shellbellUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

This is a nice hotel with excellent staff. Top floor rooms are lovely with wonderful views from the two balconies, worth the extra cost as you might spend more time in the room than usual!
The location is remote and nothing is in walking distance. I think this hotel is ideal for anyone who has had a few days in the hustle and bustle of Kuta, Legian or Tuban and want to have a few days totally relaxing away from everything.
I find it very hard to believe that this is a new hotel. I think it is more a new hotel to Mantra, as there are heaps of structural/maintenance signs that would suggest this hotel is not new - this is just the observation of a seasoned renovator.

Room Tip: Choose a third floor room, there are lifts.
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JayneanneWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

I stayed during four nights in a business trip. The hotel was perfect, staff was helpful and everything was new and clean. However, leisure travelers should be aware that this hotel doesn't have a private beach and it's a little far from the best ones. They do offer a free shuttle to and from Gengar Beach but the day I tried to go it wasn't available. Something else to consider is that they're a little far from Convention Center.

Besides that, and having in mind how affordable that this hotel is by comparison with the rest, it's a great option.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Miguel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Nusa Dua
1.9 mi away
Nusa Dua Retreat and Spa
0.8 mi away
The Grand Bali Nusa Dua
The Grand Bali Nusa Dua
#21 of 54 in Nusa Dua
360 reviews
2.6 mi away
Tanadewa Luxury Villas & Spa
Show Prices
Show Prices
Show Prices
1.8 mi away
Bali Nusa Dua Hotel
Bali Nusa Dua Hotel
#22 of 54 in Nusa Dua
258 reviews
1 mi away
Hotel Santika Siligita Nusa Dua
0.4 mi away
Swiss-Belhotel Segara Resort & Spa
Show Prices
Show Prices
Show Prices

Been to VOUK Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about VOUK Hotel & Suites

Address: Jalan Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly The Puri Nusa Dua)
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Nusa Dua
#31 Spa Hotel in Nusa Dua
#33 Luxury Hotel in Nusa Dua
Price Range: £53 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — VOUK Hotel & Suites 4.5*
Number of rooms: 176
Official Description (provided by the hotel):
At VOUK Hotel & Suites (Ex Mantra Hotel and Puri Nusa Dua Hotel) you can truly immerse yourself in Bali. Relax and let your stresses float away in the azure blue resort style pool, a warmth combined with a level of service and attentiveness that will make you want to stay forever. Enjoy panoramic hill top views to the Indian Ocean or hillside vistas from your contemporary style accommodation with all the conveniences to make your stay comfortable. Our feature and facilities are fully equipped gymnasium, beach club, restaurant, wedding venues, mice facilities, bar and lounge, Chakra Spa, resort style pool, and 24 hour reception. Spacious 51sqm Superior room and Deluxe room for your convenience stay facilitated with individually-controlled air conditioning, Wi-Fi, private balcony with daybed, personal safe, bar-refrigerator, cable tv with international channels, lounge, tea & coffee making facilities, rain shower, full amenities, bathtub in Deluxe & Suite. Extra Spacious 102sqm at our Suites designed for family and facilitated with living room. Dining experience in Rasa Restaurant and Splash Bar that both facing the romantic pool. MICE is our specialties with an exceptional facilities to support different setup and panoramic views. There are multiple meeting and function spaces to selected, including a grand ballroom that can cater up to 400 guests cocktail. Located just 20 minutes from Ngurah Rai International Airport and in the heart of Bali’s 5-star destination Nusa Dua. Advantages: Panoramic views of Indian ocean Close to the Airport & GWK Culture Park Close to Pandawa Beach, Melasti Beach, Geger beach & Nusa Dua beach Close to Uluwatu Balinese historical temple & Jimbaran bay We will always continue to do our very best for our guest and we are currently upgrading the hotel to serve our guests better. More facilities will be added to provide a greater living experience, includes: Kids Indoor Playground Youth Games Room Chinese Restaurant Japanese Restaurant POOL BAR with BBQ Grill ROOFTOP BAR Souvenir Store 24 hours Virtual Drugstore 24 hours in-house medical assistance Orthopedic beds for Spinal problem guest Disabled friendly Seaview Terrace IP TV & IP Phone Internet Surfing in every room International Language Speaker In addition to these, we are also renewing our hotel rooms with a nicer design and better amenities. This renovation project will be completed by May 2016 and we are apologize for your inconvenience during your stay with us due to renovation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travel Republic (UK), TripOnline SA, Hotels.com, getaroom.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your VOUK Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
VOUK Hotel & Suites Bali/Nusa Dua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing