Stayed at the Mantra Nusa Dua for 7 nights, received an upgrade to a panorama suite which was amazing and very spacious...the bath..WOW ! I was very impressed with the room. There were some drips from the air-conditioning vents on to the tiled floor, but we didn't report it as I could see others have notified staff about it on here already.
All staff we encountered were very friendly and accommodating. The cocktail bar staff were lovely. The massage I received in the spa was also fantastic and very relaxing.
The only issue was when we used the shuttle to get dropped off in Kuta, we returned to the same spot at 4:50pm to be picked up, along with 4 other people that had been on our bus and waited for 45 mins and the driver did not return to pick us up. We called the hotel and they said he had already left ! So we all ended up getting taxis back to the hotel (which was not very expensive).
The breakfast buffet was lovely and we enjoyed it every morning. We had dinner at the hotels restaurant one night and while it was ok, we weren't that impressed and didn't have dinner there again. The local restaurants offer pick up service from the hotel so we took advantage of that.
As for the location, it is a bit isolated, but shuttle buses are provided to the lovely Gregor beach and taxis are very affordable. We hired scooters which was more convenient for us to get around.
Overall, we had a very relaxing and wonderful stay, which was made extra special by the friendly staff and the upgrade to the fantastic room.
- Official Description (provided by the hotel):
- At VOUK Hotel & Suites (Ex Mantra Hotel and Puri Nusa Dua Hotel) you can truly immerse yourself in Bali. Relax and let your stresses float away in the azure blue resort style pool, a warmth combined with a level of service and attentiveness that will make you want to stay forever. Enjoy panoramic hill top views to the Indian Ocean or hillside vistas from your contemporary style accommodation with all the conveniences to make your stay comfortable. Our feature and facilities are fully equipped gymnasium, beach club, restaurant, wedding venues, mice facilities, bar and lounge, Chakra Spa, resort style pool, and 24 hour reception. Spacious 51sqm Superior room and Deluxe room for your convenience stay facilitated with individually-controlled air conditioning, Wi-Fi, private balcony with daybed, personal safe, bar-refrigerator, cable tv with international channels, lounge, tea & coffee making facilities, rain shower, full amenities, bathtub in Deluxe & Suite. Extra Spacious 102sqm at our Suites designed for family and facilitated with living room. Dining experience in Rasa Restaurant and Splash Bar that both facing the romantic pool. MICE is our specialties with an exceptional facilities to support different setup and panoramic views. There are multiple meeting and function spaces to selected, including a grand ballroom that can cater up to 400 guests cocktail. Located just 20 minutes from Ngurah Rai International Airport and in the heart of Bali’s 5-star destination Nusa Dua. Advantages: Panoramic views of Indian ocean Close to the Airport & GWK Culture Park Close to Pandawa Beach, Melasti Beach, Geger beach & Nusa Dua beach Close to Uluwatu Balinese historical temple & Jimbaran bay We will always continue to do our very best for our guest and we are currently upgrading the hotel to serve our guests better. More facilities will be added to provide a greater living experience, includes: Kids Indoor Playground Youth Games Room Chinese Restaurant Japanese Restaurant POOL BAR with BBQ Grill ROOFTOP BAR Souvenir Store 24 hours Virtual Drugstore 24 hours in-house medical assistance Orthopedic beds for Spinal problem guest Disabled friendly Seaview Terrace IP TV & IP Phone Internet Surfing in every room International Language Speaker In addition to these, we are also renewing our hotel rooms with a nicer design and better amenities. This renovation project will be completed by May 2016 and we are apologize for your inconvenience during your stay with us due to renovation. ... more less
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- Also Known As:
- VOUK Hotel & Suites Bali/Nusa Dua