We had just returned from our trip a couple of days ago. Our villa stay at Sofitel Nusa Dua is pleasant if not for the staff willingness to please.
Our villa (7009) seriously need to be properly maintained.
1. Villa fixtures and fittings have already shown worn and tear though this is a new kid on the block. Our safe, fan and door bell are down and have to be called for servicing. TV at bedroom has weak signal.
2. Villa landscape isn't properly maintained. It is so messy.
3. Some of the items in the cabinet are dusty.
4. Mosquitoes are in villa. My children are bitten badly even though housekeeping had sprayed the insect repellents and 3 electrical mosquito repellants are in used 24/7 during our stay.
5. No personalized butlers. We keep seeing different butler coming to our villa.
6. Butlers awareness of hotel policies not clear in regards to villa guest's entitlement.
7. Villa pool is supposed to have jacuzzi but was told not in function.
Therefore, our conclusion is: Do not stay in this property villa. Not worth the price to pay.
- Official Description (provided by the hotel):
- Indulge in a fine blend of French elegance and unique Balinese culture at Sofitel Bali Nusa Dua, a lavish 5-star beachfront resort with gorgeously landscaped pools and gardens against an immaculate stretch of white sand bordering the Indian Ocean. Take on leisurely walks along leafy pathways or spend refreshing moments at the centrepiece lagoon pool. Unwind with soothing treatments at So SPA; rejuvenate at Vietura Bali artisan of anti-aging, or stay in shape at So FIT fitness centre. Enchant your taste buds at the resort's two restaurants and two bars. A kids club takes young guests into a fun world of discovery. Memorable meetings are possible with 12 function rooms, including a grand ballroom and a ballroom with ocean views. Ideal for business, leisure, or family fun, Sofitel Bali Nusa Beach Resort welcomes patrons to discover its luxury beachfront offerings for their memorable Bali holiday, only 30 minutes from the airport and main attractions within easy driving range. ... more less
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- Also Known As:
- Sofitel Bali Nusa Dua Beach Resort