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“Not that great”

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Suma Hotel Lovina Beach
Ranked #5 of 39 Singaraja B&B and Inns
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not that great”
Reviewed 12 July 2013 via mobile

I can not recommend this hotel!

I don't know why everybody is so positive about this hotel. The walls of standard rooms are so thin, that it is almost if your neighbors are in bed with you. You hear EVERYTHING.

Everything else is just mmhaa. The staff is oke, but certainly not amazing. There is a standard breakfast like in every other hotel, nothing special.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GSO24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear Gs024

Firswt sorry for this late reaction. but we are glad that you gave us a review.
You are right that the walls are not as thick us you wanted, but if you sleep you will hear not so much. and most of the time you are make a tour or take a rest by the swimming pool.
Sorry that your experience is like this. If you take a luxe room you will by pleased by the room and quitness.
well we hope you had a nice stay in bali.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

226 reviews from our community

Traveller rating
    70
    87
    44
    16
    9
See reviews for
30
111
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3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
Reviewed 4 July 2013 via mobile

we had to move from another hotel due to abad experience with the management. This was just up the road and accommodated us for a night at a great rate. The staff and owners were extra friendly and the including breakfast was the best i had in our 10 day stay in Bali.
They also supported us in the problems we had with the other hotel.
Thanks a lot to the whole team there :)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chriselisatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear Chriselisatravel,

First sorry for this late respons, but we are glad that you give us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2013

WOW!! I highly recommend Hotel Suma to anyone who wants a beautiful, clean and friendly Hotel. The restaurant serves incredible food that was always really fresh. The staff were all amazing and so friendly. Most comfortable bed we slept in on our 7 week Bali trip. We could not fault this Hotel. Congratulations to the owners on making our trip to Suma Hotel such a pleasant experience :)

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KedisanMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear KedisanMelbourne,

First, sorry for this late respons, but we are glad that you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 June 2013

We stayed in Hotel Suma for 4 nights.
We went diving at the National Park and saw a cockfight up in the hills.
The rest of the time we spent around the hotel.
The staff were amazing, the restaurant food as good as any in Bali and the pool was wonderful.
Our room had everything we needed and was clean. No one bugging you to clean it either - just tell reception when you want it cleaned and it's done.
The on-site spa is awesome! Just book at the front desk for that day. Wonderful massages.
We couldn't believe the price we paid for what we got. Absolute bargain!
Thank you Hotel Suma for a wonderful stay - we will be back!! James and Anastasia :)

Room Tip: The Superior room was great!
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank taternater83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear taternater83,

First , sorry for this late respons, but we are glad that you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malmo, Sweden
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2013 via mobile

I would highly recommend this hotel. It was so beautiful and the staff was so warm and service minded.

We stayed at a deluxe room with a very nice view over the garden and pool. The architecture was amazing.

Only downside was the ac, that was a little bit ineffective. But the bed was very comfortable so we slept very well anyway. They also arrange for a very god driver.

Stayed June 2013, travelled as a couple
Helpful?
Thank NinaW79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear NinaW79,

best

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Australia
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 June 2013 via mobile

We were looking to stay somewhere inexpensive and hoping not to be too disappointed. ..no disappointment at all! Beautiful little resort with wonderful staff. We booked a deluxe room just in case...lovely four poster bed, gorgeous big balcony with a view over the sparkling blue pool and view of the mountains and a window at the side with a view of the sea....perfect! Linen and towels nice and fresh and a great supply of pool towels always available.
Restaurant was great, good prices...try the onion soup...magic!
It is a bit of a walk to town but easy enough and bemos run back and forth to town 5rp.
Give the Suma a go...you won't regret it!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MitzfromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear MitzfromOz,

First , sorry for the late respons, but we are glad that you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oberwil, Switzerland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 May 2013

Hotel Suma is so pretty! The garden and swimmingpool area are perfect. The swimmingpool is not that big but you can swim in it. The room is spacious (we booked Deluxe room) and has a huge terrace, overlooking garden and pool. The price is fantastic, so cheap for what you get. Restaurant is nice decorated typical Balinese style and the brekfast is good, you get a huge fruit platter and you can choose between different breakfasts. The beach is very close but not so pretty for swimming. A lot of restaurants around the hotel.

Room Tip: Deluxe Room it is still cheap and the balcony is huge. Upstair rooms are good, nice view over the ga...
See more room tips
  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa17490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear Lisa17490,

First , sorry for this late respons, but we are glad you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suma Hotel Lovina Beach

Property: Suma Hotel Lovina Beach
Address: Jl. Laviana, Singaraja, Indonesia
Region: Indonesia > Bali > Singaraja
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #5 of 39 B&Bs / Inns in Singaraja
Price Range (Based on Average Rates): £
Hotel Class:3 star — Suma Hotel Lovina Beach 3*
Number of rooms: 27
Official Description (provided by the hotel):
Sumahotel is located close to the sea and not far from the centre of Lovina beach. We have a nice pool and a lot of things to do. We can arrange a lot of trips: scuba diving, snorkling, tracking, temples to see, Balineese dancing, bull riding, etc. Our rates of the apartments are very low, so a lot of quality for your money. ... more   less 
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Also Known As:
Sumahotel Lovina Beach Kalibukbuk
Suma Hotel Lovina Beach Bali, Indonesia - Singaraja

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