We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hmmm...” 4 of 5 bubbles
Review of Suma Hotel Lovina Beach

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Suma Hotel Lovina Beach
Ranked #5 of 36 Singaraja B&B and Inns
Melbourne, Australia
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Hmmm...”
4 of 5 bubbles Reviewed 5 August 2013

So much about this hotel is so good yet a few things took the gloss off our stay. Firstly let me say the staff were delightful and helpful, our (deluxe) room gorgeous with a huge balcony overlooking the pool and windows on the other side glimpsing the sea, our bed was beautifully comfortable and the pool and surrounding gardens a really delightful haven - or rather should have been except that during our stay it was almost always crowded and noisy. The hotel apparently has a policy of allowing other people to use its pool for a fee and I counted as many as 10 at one time which makes quite an impact on a relatively small pool with only about 15 lounges. Not only that, but a number of them were teenagers who jumped in and 'bombed', wrestled, splashed and were generally noisy for hours at a time. It was difficult to find a lounge, to find space to swim and to lie peacefully by the pool to read. I love to see children having fun in the water but this was over the top.

The second issue concerned the hotel's gorgeous little puppy which had an unfortunate liking (as puppies do) for chewing shoes. He had already destroyed one guest's thong when he made off with one of my sandals. My husband retrieved it and was nipped on the hand, drawing blood. Then as he walked away he was bitten again on the back of his leg. He told the receptionist who applied antiseptic and a bandaid to his leg. He made enquiries later as to whether the dog had had its rabies 'shot' and was told it had and the offer was also made that someone would accompany him to the hospital if he wished to go. He decided to take them at their word that the dog wasn't infectious but we were a little surprised that it was still allowed unsupervised amongst the guests, including children.

On the question of noise between rooms, I suspect it's not the walls that are thin but rather that the sound is travelling through the rattan ceilings.

To end on a positive note, because of a very early departure on our final day we were going to miss breakfast but the lovely restaurant staff brought cereal, bowls and a carton of milk to our room the evening before so we wouldn't go hungry.

I'm sure under other circumstances I would have found this hotel close to perfect.

Room Tip: The upstairs deluxe rooms were lovely, and private but downstairs might be better for children using...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Janice3934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 26 October 2016
Thank you for your review.
Sorry for this late reply, but are happy to receive reviews. We will consider your remarks and hope you will visit sumahotel next time.
Many greetings from
sumahotel internet manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

219 reviews from our community

Traveller rating
    68
    83
    43
    16
    9
See reviews for
28
109
7
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 12 July 2013 via mobile

I can not recommend this hotel!

I don't know why everybody is so positive about this hotel. The walls of standard rooms are so thin, that it is almost if your neighbors are in bed with you. You hear EVERYTHING.

Everything else is just mmhaa. The staff is oke, but certainly not amazing. There is a standard breakfast like in every other hotel, nothing special.

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GSO24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear Gs024

Firswt sorry for this late reaction. but we are glad that you gave us a review.
You are right that the walls are not as thick us you wanted, but if you sleep you will hear not so much. and most of the time you are make a tour or take a rest by the swimming pool.
Sorry that your experience is like this. If you take a luxe room you will by pleased by the room and quitness.
well we hope you had a nice stay in bali.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 4 July 2013 via mobile

we had to move from another hotel due to abad experience with the management. This was just up the road and accommodated us for a night at a great rate. The staff and owners were extra friendly and the including breakfast was the best i had in our 10 day stay in Bali.
They also supported us in the problems we had with the other hotel.
Thanks a lot to the whole team there :)

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chriselisatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear Chriselisatravel,

First sorry for this late respons, but we are glad that you give us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 June 2013

WOW!! I highly recommend Hotel Suma to anyone who wants a beautiful, clean and friendly Hotel. The restaurant serves incredible food that was always really fresh. The staff were all amazing and so friendly. Most comfortable bed we slept in on our 7 week Bali trip. We could not fault this Hotel. Congratulations to the owners on making our trip to Suma Hotel such a pleasant experience :)

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KedisanMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear KedisanMelbourne,

First, sorry for this late respons, but we are glad that you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 June 2013

We stayed in Hotel Suma for 4 nights.
We went diving at the National Park and saw a cockfight up in the hills.
The rest of the time we spent around the hotel.
The staff were amazing, the restaurant food as good as any in Bali and the pool was wonderful.
Our room had everything we needed and was clean. No one bugging you to clean it either - just tell reception when you want it cleaned and it's done.
The on-site spa is awesome! Just book at the front desk for that day. Wonderful massages.
We couldn't believe the price we paid for what we got. Absolute bargain!
Thank you Hotel Suma for a wonderful stay - we will be back!! James and Anastasia :)

Room Tip: The Superior room was great!
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank taternater83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear taternater83,

First , sorry for this late respons, but we are glad that you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malmo, Sweden
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 June 2013 via mobile

I would highly recommend this hotel. It was so beautiful and the staff was so warm and service minded.

We stayed at a deluxe room with a very nice view over the garden and pool. The architecture was amazing.

Only downside was the ac, that was a little bit ineffective. But the bed was very comfortable so we slept very well anyway. They also arrange for a very god driver.

Stayed June 2013, travelled as a couple
Helpful?
Thank NinaW79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear NinaW79,

best

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Australia
Level Contributor
91 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 2 June 2013 via mobile

We were looking to stay somewhere inexpensive and hoping not to be too disappointed. ..no disappointment at all! Beautiful little resort with wonderful staff. We booked a deluxe room just in case...lovely four poster bed, gorgeous big balcony with a view over the sparkling blue pool and view of the mountains and a window at the side with a view of the sea....perfect! Linen and towels nice and fresh and a great supply of pool towels always available.
Restaurant was great, good prices...try the onion soup...magic!
It is a bit of a walk to town but easy enough and bemos run back and forth to town 5rp.
Give the Suma a go...you won't regret it!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MitzfromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbiedam47, General Manager at Suma Hotel Lovina Beach, responded to this review, 19 October 2016
Dear MitzfromOz,

First , sorry for the late respons, but we are glad that you send us a review.

Thanks for your review , we are always happy to have a review so we know what guests expect and whether they are satisfied . Furthermore, it is for us a good way to get suggestions from the customers for improvement if necessary .
Customer friendliness stands for us at the top and of course a satisfied guest , both in the hotel ( rooms ) and in the restaurant.
We hope that you, if you are visiting Bali again , our hotel calling again .
Would you like our site Sumahotel look for eventual offers, or on facebook ..

For questions please visit our website , Sumahotel and also for special offers or directly ask questions to me.

If you have friends and / or family has been wanting to go to Bali , would you recommend our hotel ? Thank you.

Yours sincerely,
Bob Dammann internet Sumahotel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Singaraja
0.8 mi away
Rambutan Boutique Hotel
Rambutan Boutique Hotel
#6 of 24 in Lovina Beach
4.0 of 5 bubbles 514 reviews
2.0 mi away
Adirama Beach Hotel
Adirama Beach Hotel
#4 of 12 in Singaraja
4.0 of 5 bubbles 264 reviews
1.8 mi away
Villa Agung Beach Inn
Villa Agung Beach Inn
#10 of 24 in Lovina Beach
4.5 of 5 bubbles 227 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Lovina Beach Hotel
Lovina Beach Hotel
#13 of 24 in Lovina Beach
3.5 of 5 bubbles 156 reviews
5.0 mi away
POP! Hotel Hardys Singaraja Square
0.4 mi away
The Lovina
The Lovina
#2 of 24 in Lovina Beach
4.5 of 5 bubbles 810 reviews
Show Prices
Show Prices
Show Prices

Been to Suma Hotel Lovina Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Suma Hotel Lovina Beach

Property: Suma Hotel Lovina Beach
Address: Jl. Laviana, Singaraja, Indonesia
Region: Indonesia > Bali > Singaraja
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #5 of 36 B&Bs / Inns in Singaraja
Price Range (Based on Average Rates): £
Hotel Class:3 star — Suma Hotel Lovina Beach 3*
Number of rooms: 27
Official Description (provided by the hotel):
Sumahotel is located close to the sea and not far from the centre of Lovina beach. We have a nice pool and a lot of things to do. We can arrange a lot of trips: scuba diving, snorkling, tracking, temples to see, Balineese dancing, bull riding, etc. Our rates of the apartments are very low, so a lot of quality for your money. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com and Agoda so you can book your Suma Hotel Lovina Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sumahotel Lovina Beach Kalibukbuk
Suma Hotel Lovina Beach Bali, Indonesia - Singaraja

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing