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“Unfriendly Reception Staff”

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Aneka Lovina Beach Hotel
Ranked #3 of 12 Hotels in Singaraja
Bandung
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Unfriendly Reception Staff”
Reviewed 19 January 2014

Stayed for one night transit on our land trip from Java to Bali.
We came directly to hotel and asked the room rate. The reception staff told us a room rate, and when we asked the discount the reception staff was unfriendly. Room size was average but clean, bathroom shower already old so the water comes uncomfortable.
Located at main road Lovina - Singaraja. From hotel to Singaraja quite far, around 15 minutes minutes by car. In front hotel there's a mini market and small restaurant. Hotel surounding was nice and beautiful.
Swimming pool small but was a nice shape. When we swam there, the water clean but too many chemicals. Breakfast need improvement as the food was really standard.
The beach not so beautifull with black sands and a bit dirty and when we came has strong wind and big waves.
If you want to see dolphin, can book to local people at the beach. It will cost half price than if you book from hotel.
Free Wifi at the hotel need improvement, cannot access wifi at the room.
Overall service must be improvement.

Room Tip: Cottage room has a bigger size.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RyanD404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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278 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Denpasar, Bali, Indonesia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 January 2014 via mobile

Big room, beautiful furniture, we stay in their villa room. It was good for family. Kids pool was great and the have play ground. Location near with traditional boat to go to see dolphins in the ocean with good price. Can ask reception for that.

Stayed February 2013, travelled with family
Helpful?
Thank Ayuk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 December 2013 via mobile

Nice bungalow and good private beach hotel, price reasonable . Can rent small boat to see dolphin in the morning and also fishing if wheather ok . Swimming pool little bit small but still ok, good place for holiday with family

Stayed December 2013, travelled with family
Helpful?
2 Thank Agus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 December 2013

Spent a night at Aneka, it was quiet with Lovina beach right behind the hotel. Well maintained garden i must say with clean room. Breakfast not bad. It's very near the departure area to watch Dolphins! i will certainly be back to this hotel with my family if I ever wanted to see dolphins in Bali again!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leonghz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali, Indonesia
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 December 2013

I stayed at Aneka Lovina with Family on Dec 2013. Strengness : Location perfect, room large and clean, beautiful garden, reasonable price.
Weaknesses : refreshing staff, improve some facilities in the room : coffee tea maker, sofa bed ( rather than 2 bamboo chair), strong wifi in room, cloth hanger, refresh room furniture
Opportunity : offer free dolphin tour with schedule, afternoon tea service, provide free bicycle, retrain staff, offer Balinese activities
By fixing some point above they would be a leading property in North of Bali.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank komangsudirga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
115 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 28 November 2013

We stayed in this hotel because we joined the dolphin tour. The resort is very beautiful and the garden is well maintain. I rated this resort as average because :

1) no tea making facilities in the room. We made a request but only send in a pot of hot water and it took hours to send in.

2) not enough food for the buffet dinner. Refill only upon request.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JUNELAUSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ankara, Turkey
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 November 2013 via mobile

Rooms are specious, breakfast is ok, internet doesn't work in the room. You should go the reception restaurant or pool. Staff is not helpful. I had to ask 3 times how internet works. Tv channels was a mess. Hotel is next to beach where you can book dolphin watching tour in the morning which is fun.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Atak-TR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aneka Lovina Beach Hotel

Property: Aneka Lovina Beach Hotel
Address: Jl. Raya Kalibukbuk, Lovina Beach, North Bali, Singaraja 81153, Indonesia
Region: Indonesia > Bali > Singaraja
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Spa Hotel in Singaraja
Price Range (Based on Average Rates): £
Number of rooms: 59
Official Description (provided by the hotel):
Aneka Lovina Villas & Spa featured of 35 Deluxe Cottages and 24 Superior Rooms designed with thatched roof Balinese style and blend with natural beauty and are artistically furnished with typical Balinese & Luxuries amenities to make your stay more enjoyable ... more   less 
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Also Known As:
Aneka Lovina Beach Hotel Bali, Indonesia - Singaraja

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