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“OUR HOLIDAY ESCAPE”
Review of The Zen Villas

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The Zen Villas
Ranked #7 of 136 Sanur B&B and Inns
Certificate of Excellence
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“OUR HOLIDAY ESCAPE”
Reviewed 27 June 2013

Well... What can we say besides - we have already booked to return this year. Why would we chose to stay else where when Zen Villas made our Bali holiday perfect.
We stayed in one villa with our 2 teenage boys, while our parents stayed in another villa. The 6 of us were impressed with the beautiful, peaceful villas. Close enough to the shops & restaurants, but just far enough away from the hussell & bussell of busy Bali. We found the staff extremely helpful for bookings, service & always up for a laugh.
The Zen Villas will see much more of us yet!!
We can't wait to see you all again in October.
Regards, KETTLE FAMILY

Room Tip: All the villas are lovely- you can't go wrong
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Skettle_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 8 July 2013
Dear skettle_13

Thank you so much for the great review! We can't wait to welcome you back to The Zen Villas in October.
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251 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 June 2013

Well where do i start, this would have to be the best Villa we have ever stayed in. On arrival at the airport we where greeted by our driver and taken straight to the Villa, although he was friendly he didnt speak much. On arrival to the Villas we where greeted by Sri and Ardi, who then took us to our Villa. ( Villa C ) walking through the entrance was amazing we where blown away, beautiful gardens and pool area, then on entry to the villa wow, it was perfect. Frangepani flowers and hibiscus flowers dotted around the villa and our bed had flowers on it like a love scene, beautiful touch. A full kitchen area with on tap water, hot and cold this is the way to go, also a big standard size fridge :) Every morning we were greeted by the girls for a cooked breakfast and great conversation. As my husband was practising his Indonesian.
The cleaning was dicreetly done when we were out another great touch.In the evening the girls would come and turn down our bed leaving cookies sometimes flowers and closed our curtains.
If we went out of an evening on return the secruitiy guys would greet us, like they were truly making sure we were home safe.Thanks guys xx To Windi, Lu De, Made,Kadek, and Suti thankyou for your kindness you made our stay so wonderful. Ardi and Sri thankyou also for all your help especially Sri for your help with Garuda Airlines.The pool and gardeners always freindly and very disceet. And secruity guys we also would like to thankyou.Hope i havent missed anyone.We have travelled to bali many times this is truly a hidden gem.First time for us in Sanur maybe a little to quiet for us but for this holiday it was what we where looking for. Plenty of taxis around and only 65,000 rupiah to Legian anyway.A must do is to go to Charming for a meal,great food and great prices. To finish off we would like to say thanks for having us it was truly a fantastic place to stay couldnt ask for more.

Room Tip: In all the time we where there the villas were full and we never heard anyone so i personally dont t...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Mamabear61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 24 June 2013
Dear Mamabear61

Thank you so, so much for the fantastic "rave review" you took the time to post to TripAdvisor - it is very much appreciated by all. The team love seeing their names mentioned - and no, you didn't miss anyone!

To hear that The Zen Villas was "the best Villa you have ever stayed in" makes us all feel very proud. This is exactly the sort of experience we strive to create for every guest who stays with us.

Again, thank you and we hope to welcome you back to The Zen Villas in the future.
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Broome, Australia
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 June 2013

We stayed here with another family who had Villa A and we had Villa C. We loved how our villa was practically a house in the fact that there wasn't a separate villa for another bedroom. We have two young children and wanted them under the same roof as us. It may seem strange but we found The Zen Villas was one of the only villas we could find that had this all inclusive house.
The customer service staff was fantastic, especially Ari who was always there to accommodate our needs. The location of the property might be of concern for other families who have young children and who don't want to walk the windy streets back to the main road. We found it easier just to get the reception to order us a taxi and especially as they are so cheap. I would highly recommend staying here and booking in early. We already tried in March to book here again with the same family for Xmas 2013 and it was practically booked out then!

Room Tip: Even though our Villa C was very nice, we liked how our friends who stayed in Villa A were at the ve...
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  • Stayed December 2012, travelled with family
    • Value
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Helpful?
2 Thank EmmaHaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 24 June 2013
Dear EmmaHaynes

Thank you so much for taking the time to let other know how you found staying with us in December last year. We love hearing what our guests think, and Adi will be particularly chuffed to see himself mentioned.

Sorry we couldn't squeeze you in for Christmas this year - maybe next year?
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Perth, Australia
1 review
Reviewed 15 June 2013

The rooms were nice a clean and breakfast good , but be careful , my wife lost a pair of $700 dollar ear rings , they were in a box with twenty other pairs , all the others were just costume , only the pearls were taken . The villa was always locked when we were away , but she left the box in a draw in the bedroom .

  • Stayed May 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Zzzaldat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 19 June 2013
I wonder if you could please check the property to which you have added this review - I believe you stayed at another villa, and not The Zen Villas which is managed by my company. My team at The Zen Villas have never had an incident such as this, and I respectfully ask that you remove this review and re-post it to the correct property. We also hope you will consider The Zen Villas for your next trip to Sanur.
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Hanoi
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 June 2013

Very comfortable and well appointed Villas. We had a 2.5 bedroom Villa, The rooms were very spacious and comfortable. The pool was smaller, but that was inconsequential, it was great to have a quick plunge. The breakfast was brought to the Villa each morning. Room was clean and tidy. It was about a 5 minute to the main st and another few minutes to the beach. PLenty of cheap taaxi options as well. Staff were very pleasant and always helpful.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank HarryandFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 12 June 2013
Dear HarryandFam

Thank you so much for making the effort to let us and other travelers know of your great experience at The Zen Villas. We're very pleased to hear our team were very pleasant and always helpful. We hope to welcome you back to stay with us again.
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Sydney
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 May 2013

Our family, including 2 young boys, stayed at the Zen for 4 nights. We loved it. The Harmony Villa had very large pool, well equipped kitchen, comfortable large bedrooms and great bathrooms ( including an outdoor one). The staff are great and helped arrange supplies upon our late night arrival, and a very good chef to cook us up a lovely dinner.

It is a good place if you want to get away from the world for a bit and just read, relax and swim!

For those with small kids who can't swim but can crawl / walk, you may want to make sure you lock doors at night, as the rooms in the Harmony Villa didn't connect to one each other and you don't want the little one strolling into the pool.

To the team at Zen, thanks for all.

  • Stayed May 2013, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank kerly75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 25 May 2013
Dear Kerly75

Thank you for taking the time to let us and others know of the great time you had during your stay at The Zen Villas in the Harmony Villa.

We hope to welcome you back sometime to stay with us.
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Singapore, Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 May 2013

Let me just start by saying the location is pretty well-tucked inside an ally. Luckily we had arranged for the villa's pick up at the airport. There was once we took a cab from kuta and the driver sort of lost his way. No panic though as the driver was able to get back to the main road fast.

This villa is one of the really good ones in Bali. It is not top notch luxury but definitely a fantastic one for a group of friends.

I was particularly impressed with the service. Prior to our arrival, I had requested for a little help in some decoration of the villa as it was one of our friends' birthday. Fiona replied promptly with a cake list and assured me to see what her team can come up to.

The welcome team was great. All smiles! Genuine smiles!

So the birthday came and we went out. I thought it might be a good idea to remind the reception of the decoration and cake thingy. When I went to the reception, Adi remembered me, or at least which villa I stayed in, and told me, without me asking, that all will be ready when we come back.

When we went back in the evening, we saw the banners and balloons nicely decorating the living area. It wasn't too much but it was a super cozy feeling. And the cake was in the fridge, candles and all.

The only thing we regret is we couldn't stay longer.

Thank you, especially to Fiona, Adi and this lovely lady at the reception (sorry I forgot your name!), and everyone at Zen Villas for our wonderful stay. We are definitely going back again.

P/s: it might be good to look into providing some basic toiletries like toothbrush, toothpaste, comb, etc. =)

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank notahomie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelaxZeni, Director of Sales at The Zen Villas, responded to this review, 6 May 2013
Dear notahomie

Thank you so much for taking the time to let others know of your wonderful stay at The Zen Villas. Adi, in particular, was very pleased to hear that his attention to detail regarding the birthday surprise was appreciated.

We look forward to welcoming you back to The Zen Villas very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Zen Villas

Property: The Zen Villas
Address: Jln. Kesari # 3B, Sanur, Denpasar 80228, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 136 B&Bs / Inns in Sanur
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Zen Villas 4*
Number of rooms: 5
Official Description (provided by the hotel):
The Zen Villa is a complex of beautiful private pool villas set in a quiet and lush tropical garden setting. Available as one, two, or in some cases, three bedrooms, each villa is unique, and features air-conditioned, king-size, en-suite bedrooms. The villa kitchens are well equipped, and adjoin an air-conditioned lounge area with LCD TV (cable) and DVD/CD player. A beautiful alfresco terrace is the perfect place to be served breakfast. This is an ideal resort for a couple, a family, or a group of friends - quiet and tranquil whilst being within easy reach of shops, restaurants and the beach. Guest service is our specialty. The friendly and knowledgeable team are available to assist from your first enquiry, right through to your departure. ... more   less 
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Also Known As:
The Zen Villas Hotel Sanur
The Zen Villas Bali/Sanur

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