This was our fist time staying in a villa in Bali and we will never go back to hotels and resorts. From the word go Michelle (owner) was fantastic. She went out of her way to accomodate for our 17 month old son by getting a new porta cot, high chair and car seat. Every email I sent to her with questions was replied to very promptly, her directions, advice and friendliness was above and beyond what we expected. When we arrived at the villa it was everything that we had seen in the pictures. Huge bedrooms, lovely clean and new bathrooms, good size pool and nice and equiped living area and kitchen. This villa is so close to the beach and also to Hardy's supermarket. Safe and secure in it's own lock up yard. With security at the main entrance of the grounds. Nyoman (manager) was fantastic, he was friendly and happy to help with everything. He became our driver for the 10 days that we were there. Lovely clean and airconditioned car that was able to have the car seat in it all the time and also fit 5 adults plus driver. Sri (cleaner) was very friendly and always did a thorough job, she was always happy to accomodate for our sons sleep times by cleaning our room when we requested so that he was not disturbed. I didn't want to leave a review for this villa as I didn't want to share it with everyone else, I wanted to keep this a secret so it isn't booked out when we return for our next holiday!!!!!!! Overall, the villa is exactly as explained on their website, fantastic staff, very clean and in a great location.
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We stayed at Dream Haven with our 2 young children and my parents-in-law. The villa was beautifully set up and very close to the beach (only about 100m). Michelle went out of her way to accommodate the children and set up a cot and high chair on arrival. Nyoman greeted us at the airport and was helpful with everything during our stay. I highly recommend Dream Haven as a great value, quiet oasis in the centre of Sanur.
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