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“Mecure Sanur”

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Mercure Resort Sanur
Ranked #26 of 78 Hotels in Sanur
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2,226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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perth
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 January 2012

Just stayed here with my wife and 3 year old grandaughter. Nice peaceful location without the hassle of Kuta. Rooms are a little dated but hey thats Bali. Nice gardens and friendly staff, would recomend for a week to chill out,street sellers are friendly and some great places to eat near by

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank scotty0165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 13 February 2012
Dear Scotty0165,

Greetings from Mercure Resort Sanur Bali.

We very much appreciate for sharing your stay at our resort. It is a pleasure to read that your holiday was memorable.

We will share your feedback concerning the room condition to our team. We have mark this issue and rest assure we will follow up this for our improvement.

It is our hope to have the opportunity to serve you better in the near future.

Yours Sincerely,
Mercure Resort Sanur Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 January 2012

My wife and I have been to the Mercure at Sanur beach approximately a dozen times in the last 18 years.It has been sensational,almost a home away from home,and I think the great thing about the Mercure is its beautiful staff,....from Sumerta at Guest relations (he is an absolute gentleman and star) to the marvelous staff at the restaurant and Breeze Bar,we were really sad that Suwiti was moved from this area as she was a decided asset with her great smile and sense of urgency on request,the gardens and surrounds are impecable,..................however it seems that it is time to move on,as unfortunately the hotel is becoming a little tired and has been for a few years now,....we are really sad,but the accomodation needs upgrading.We will be in Sanur this March,and will call in to say hello to the beautiful staff.Greg & Linda Brown.

  • Stayed February 2011, travelled as a couple
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    • Location
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Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 8 February 2012
Dear Mr. Greg and Ms. Linda Brown,

Greetings from Mercure Resort Sanur Bali...!

We thank you for sharing your memorable stay with us. It is a great pleasure to know that you we satisfied and willing to stay at our resort for years.

We'll note very well for your feedback concerning tired hotel and upgrade accommodations. Rest assure we will take the appropriate measures to improve our hotel conditions.

Mr. Greg and Ms. Linda Brown, we do hope you will still enjoy your stay with us and grant the opportunities to serve you better in the near future.


Yours Sincerely,
Mercure Resort Sanur Team
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Additional Information about Mercure Resort Sanur

Property: Mercure Resort Sanur
Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Family Hotel in Sanur
#19 Spa Hotel in Sanur
#20 Luxury Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Official Description (provided by the hotel):
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali

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