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“Great stay yet again”

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Mercure Resort Sanur
Ranked #27 of 79 Hotels in Sanur
Reviewed 29 December 2012

This is our 3rd time in this hotel and it never disappoints us. The staff are friendly, the room is clean and quite spacious and I am writing this using free wi fi.
The hotel is located in a quiet part of Sanur. The beach is really clean and although the hotel is fully booked it doesn't feel over crowded, there is no problem getting a sunbed nr the pool or on the beach. I would highly recommend this hotel and do not understand how it is so far in the ratings on tripadvisor.

Room Tip: 222 and 220 r good rooms
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  • Stayed: December 2012, travelled as a couple
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Thank Jackie2102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 11 January 2013

Dear Jackie2102,

Warm Greetings from Mercure Resort Sanur

We very much appreciate for taking your time to share about your recent stay with us. We are truly delighted to read that your stay was flawless.

We are waiting to welcoming you again, and we hope that your next stay will be event more pleasant.

Best Regards,
Mercure Resort Sanur Team

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1,096 - 1,102 of 2,376 reviews

Reviewed 27 December 2012

Nice atmosphere, lovely grounds and facilities. Shops, restaurants etc close by. The only things we could fault were 1. checkin was a bit slow and having to complete some details that were already on computer record (or should have been from membership details done at booking time) 2. powerpoint in room low dowm on floor under desk rather on wall.

  • Stayed: December 2012, travelled as a couple
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Thank Apec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 9 January 2013

Dear Apec,

Warm Greetings from Mercure Resort Sanur

We very much appreciate for taking your time to share about your recent stay with us. It is always a pleasure to receive a positive feedback.

We will share your comment related to the check-in process, as well as the internet connection with our team, for further review and follow up.

Thank you again, and we hope your next visit will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team

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Reviewed 23 December 2012

A perfect place to stay relax with family, with beautiful beach of Sanur. Cottages in the green park with tropical flowers. A swimming pool facing the white-sand beaches, and wide ground under the the group of trees, where childrens can play, and outdoor chairs for relaxation, seeing the see. Some traditional boats guest can ride around the beaches.

Room Tip: Closer to the beach is better
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  • Stayed: November 2012, travelled with family
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Thank Risfan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 9 January 2013

Dear Mr. Risfan M,

Greetings from Sanur!

We very much appreciate your review about your recent stay at our resort. It is very delightful to hear that your stay was memorable.

Thank you again, and we hope your next visit will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team

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Reviewed 22 December 2012

Stayed in the family rooms at the Mercure Sanur. First trip to Bali! Awesome family holiday. Took my 5 children. Everything was superb. Very happy with rooms, service, facilities the whole stay was great. 12 days of relaxing bliss.

  • Stayed: December 2012, travelled with family
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1  Thank mumma2many
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 9 January 2013

Dear Mumma2many,

Warm Greetings from Mercure Resort Sanur

We very much appreciate your review about your first stay in Bali at our resort. It is always a pleasure to receive a positive feedback.

We are looking forward to welcome you again, and we hope your next visit will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team

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Reviewed 20 December 2012

After trying out Kuta's Mercure I decided that Sanur would be a lot more efficient for getting to Denpasar city. Not only was the drive a lot smoother, the hotel was significantly better as well. The walk to my room through the gardens was soothing. The room itself was pleasant, comfortable and clean. Unfortunately the internet sucked, but I never expect good internet in a beach resort. Breakfast was in an airy restaurant beside the pool and had a fine selection of food.

Sanur beach was a lot more bustling than the last time I was there. Many merchants and activity shops line the beachfront now. Unfortunately the waves in Sanur are still too weak to have any fun with so I didn't bother to swim.

All in all, Mercure Sanur is a very nice hotel in a great location assuming you are looking to avoid the hustle and bustle of places like Kuta. 4 stars.

  • Stayed: September 2012, travelled on business
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Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 9 January 2013

Dear Illuminatus14,

Warm Greetings from Mercure Resort Sanur

We very much appreciate for taking your time to share about your recent stay with us. It is very rewarding to hear that you were satisfied.

We will share your comment related to the internet connection with our team, for further review and necessary action.

Thank you again, and we are looking forward to welcome you again in the near future.

Best Regards,
Mercure Resort Sanur Team

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Reviewed 17 December 2012

The staff were friendly, hotel is nice and clean. The only problem I had was the airconditioning was not the best, but I am sure if you asked staff they would change the room for you.
Pool was really nice and the hotel is in the BEST location. On the beach!

  • Stayed: May 2012, travelled as a couple
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Thank OzzyExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 9 January 2013

Dear OzzyExplorer,

Warm Greetings from Mercure Resort Sanur

We very much appreciate for taking your time to share about your recent stay with us. It is always a pleasure to receive a positive feedback.

We will share your comment related to the AC condition with our team, for further review and necessary action.

Thank you again, and we hope your next visit will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team

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Reviewed 6 December 2012

This is avery nice hotel, similar to a boutique one. Very cozy, private beach with great services, the restaurant and room service offer great meals for reasonable prices. I am not sure why it is called a Resort because in my opinion it is not a Resort; I did not find a gym. I am not sure if this is seasonal but there were flying antz on the bed all the time I came back to the room. Rooms are spacious with all the comfort and things you need. This is a great hotel for honeymooners or people who want a quiet atmostphere.

  • Stayed: November 2012, travelled with family
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Thank E O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this reviewResponded 9 January 2013

Dear E O,

Warm Greetings from Mercure Resort Sanur

Thank you for sharing your experience at our resort. We are glad to hear that your stay was memorable

Related to your concern about the flying ants (alates), we apologize as during raining season their presence is something we cannot avoid. However rest assure that we will coordinate with the related department to minimize the risk of interference.

We hope that your will return and give us the opportunity to serve you better in the near future.

Best Regards,
Mercure Resort Sanur Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Family Hotel in Sanur
#21 Spa Hotel in Sanur
#22 Luxury Hotel in Sanur
Price Range: £47 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Official Description (provided by the hotel):
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali

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