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“Relaxed, very comfortable base in Sanur”

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Mercure Resort Sanur
Ranked #26 of 78 Hotels in Sanur
Melbourne, Australia
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Relaxed, very comfortable base in Sanur”
Reviewed 18 February 2013

After another experience of a Sanur beach Hotel, I found the Mercure to exceed this experience. The room we had was spacious, nice comfortable beds and stylish decor. The bathroom was particularly fantastic with lots of space and a great shower. Short walk for us to either of the 2 main pools and the beach. This part of Sanur is near the main street but closer to the junction in Sanur. I think the price was very reasonable and the rate includes breakfast. No gym and a bit of a walk into the busy part of Sanur but there are always plenty of taxis and drivers out the front. Highly recommend for family or friend holidays!

  • Stayed February 2013, travelled with family
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Helpful?
1 Thank pearlchampagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 1 April 2013
Dear PearlChampagne,

Warm Greetings from Mercure Resort Sanur

Thank you for sharing your experience with us. It is truly a pleasure to know that you enjoyed your stay in Mercure Resort Sanur.

We hope that your future holiday with us will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
San Francisco, California, Usa
Level 5 Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 February 2013

In a quiet section of Bali and right on the beach. Beautifuly landscaped resort,well laid out so you never feel crowded. Close to restaruants and shops. Great beach and 2 pools. Room was spacious. Used spa-very nice.

  • Stayed February 2013, travelled solo
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Helpful?
3 Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 1 April 2013
Dear 888cj888,

Warm Greetings from Mercure Resort Sanur

We very much appreciate your review about your recent stay in our resort. We are delighted to read that your stay was flawless.

We sincerely hope to welcoming you again for another memorable stay.

Best Regards,
Mercure Resort Sanur Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2013

We stayed for three nights and enjoyed every minute. Because of a crack in the bathroom mirror which we did not even complain about, we were upgraded to the best room (more like a villa) right next to the restaurant and beach pool, on the beach at no extra cost. The rooms are beautifull furnished, very spacious and super clean. All the staff, even the gardeners, are very friendly. Lovely restaurant, good food and overall a very enjoyable stay. If you like the party vibe though you should not go to Sanur but Kuta instead. Sanur is a much quieter, laid-back area frequented by elderly people. The hotel is located a few minutes' walk from lots of little restaurants, bars and shops.

Room Tip: Beach rooms are very spacious with seaviews from the upstairs bedroom.
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  • Stayed February 2013, travelled on business
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Helpful?
1 Thank 707Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 1 April 2013
Dear 707Charlotte,

Warm Greetings from Mercure Resort Sanur

Thank you for sharing your recent stay in our resort. We are delighted to know that your stay was memorable.

We hope that your future stay with us will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2013

I was happy during my stay in Mercure Resort Sanur, the location was perfect. The room was spacious for twins bed. If you like to stay in Bali with less crowd, please avoid Kuta - Seminyak and Legian area. For people who looking for more sleep quality and less tourist with their party habit please stay in Sanur. I recommend this hotel for everyone who is looking for quiet area and sleep quality.

  • Stayed January 2013, travelled with friends
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Helpful?
1 Thank javabrownsugar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 1 April 2013
Dear Javabrownsugar,

Warm Greetings from Mercure Resort Sanur

We very much appreciate your review about your recent stay in our resort. It is a pleasure to know that your were satisfied.

We hope that your next visit will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Macquarie, Australia
Level 5 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2013

my wife and i stayed for 12 nights, price was very good, grounds good ,room staff very freindly booked in and out no worries,you do receive complementry drinks,down stairs bar,needed a few more beach lounges ,beach always kept clean,not like over in semindump,beach pool water was hot but it was 35c every day,good value

  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
2 Thank johnstrucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 1 April 2013
Dear Mr. Johnstrucks,

Warm Greetings from Mercure Resort Sanur

We very much appreciate your review about your recent stay in our resort. It is a pleasure to know that your stay was memorable.

We hope that your future stay with us will be even more pleasant.

Best Regards,
Mercure Resort Sanur Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twin Waters
Level 4 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 February 2013

My husband and I stayed in the Mercure Sanur for 7 days. We found the grounds meticulously kept by very friendly groundstaff. However, we thought the main pool looked very cloudy and unviting as compared to the pool in front of the restaurant. We found some staff in the restaurant and the front desk to be quite intolerant, however a lot were really friendly. They are still renovating rooms so make sure you ask for a renovated room. We found the shower tiles very grimy and they do need replacing, apart from that all features of the room were very good. We had a broken light globe that was replaced very promptly. It is indeed a wonderful location and we did enjoy our time there. Try the Art Cafe across the road - wonderful food and service.

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
2 Thank RayandRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review, 13 February 2013
Dear Mr. Rayand Rob,

Warm Greetings from Mercure Resort Sanur

Thank you for sharing your recent stay at our resort. It is always a pleasure to hear that our guest's stay was enjoyable.

Some remarks that you mentioned related to the room conditions are very well noted. Rest assure we will review and take the necessary actions for our improvement.

We sincerely hope to welcoming you again and serve you better in your next visit.

Best Regards,
Mercure Resort Sanur Team
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Yogyakarta
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 February 2013

I did not expect that the hotel would be so quiet as Sanur is one of the top destination. Or maybe because i stayed in Kuta before staying here? not sure. Only stayed here for one night and I think I will defo come back and explore the tenis court and swimming pool and the beach.

The room was good, clean and spacious. The hotel looks very pretty at night :P

There are many other restaurants too in front of the hotel or by the beach

  • Stayed January 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank jitazita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review, 13 October 2015
Dear Guest,
We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in our resort.
Kind Regards
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Additional Information about Mercure Resort Sanur

Property: Mercure Resort Sanur
Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Family Hotel in Sanur
#19 Spa Hotel in Sanur
#20 Luxury Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Official Description (provided by the hotel):
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali

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