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Mercure Resort Sanur
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Reviews (2,490)
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637
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487
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91
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All reviewsdeluxe roomprivate beachfree shuttleplenty of sunbedsbeach barlow tideegg stationwalk along the beachbuffet breakfastwelcome drinkrelaxing staysun loungersrestaurants and barsbeach sidepoolsbaligenius
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868 - 873 of 2,490 reviews
Reviewed 8 June 2014

Thanks Luke and your wonderful staff for a fantastic stay and all the help you and your staff gave to our injured friend.your resort was very clean and well kept.The friendly staff and smiles they give to everybody made you feel so welcome,with nothing to much trouble for them.We appreciate all of you at the Mercure in sanur and will be back thanks Wayne & Sue

Stayed: June 2014, travelled with friends
2  Thank wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this reviewResponded 8 June 2014

Dear Wayne S,


Thank you for your post. We were happy to help and glad you enjoyed your stay. See you soon.


General Manager
Mercure Resort Sanur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

We have just returned home from a weeks stay in Sanur at the Mercure Hotel, Sanur. There were 8 in our travelling party. We were all more than happy with the Mercure. Our rooms were large, clean even though the bathrooms are a little tired.

We purchased the breakfast deal and there were more than enough choices and the omlettes were delicious. Lunch choices by the pool were also nice. The staff were always willing to help if you required something a bit different.

We all loved the gardens, the pool area and the breeze on the beach was a welcome relief from the heat of the day. There are ample restaurants close by either on the beach front or out on the street. The free shuttle to Hardy's was great and it was easy to find taxis when needed.

Whilst staying at the Mercure one of our travelling party had a nasty fall out on the street which required attending a hospital. The general manager and staff could not have been more caring and thoughtful during and afterwards and assisted in any way that they could to make the patient as comfortable as possible.

We had a memorable experience at the Mercure and would be happy to stay again.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank ljsroslyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this reviewResponded 8 June 2014

Dear Ijroslyn,


Thank you for your review. We were happy to help and glad you enjoyed your stay and do hope if you come back to Bali that you stay with us.


General Manager
Mercure Resort Sanur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Second time here, now here for a month what a place. Great to see new GM has made excellent changes. Mr Luke your doing a great job keep it up. Can't believe some of the negative comments I've read. If you want peace and quiet with stunning ocean views, great food. Friendly staff, give this place a try, it won't dissapoint.

  • Stayed: June 2014, travelled with friends
    • Location
    • Rooms
    • Service
5  Thank Neville R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this reviewResponded 6 June 2014

Dear Neville R,


Thank you for your review. We are very happy to read you are enjoyed your stay with us. On a personal note thank you for the kind words and was great to be able to talk about some of the changes we have made and about our refurbishment due later in the year.


General Manager
Mercure Resort Sanur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

outstanding
most relaxing time ever
thanks to everyone and the gm
a big thanks
im going to recommend to all my friends back in australia
the quiet ambiance is exactly what i wanted
this is the best kept secret

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
5  Thank P H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this reviewResponded 5 June 2014

Dear Peter H,


Thank you for your review. We are delighted you are enjoyed your stay with us.


General Manager
Mercure Resort Sanur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Can't believe the negativity from people who have stayed here
My stay is fanatic
Top place to relax and get away from the hussle and bussell of Kuta
This hotel has it's own beach great surrounds and the staff are really friendly
I'm diffinately coming back
Hopefully the best kept secret gets out there
Top stuff mecure sanur
Peter hughes from Perth

Stayed: May 2014, travelled solo
3  Thank Peterhughes51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this reviewResponded 5 June 2014

Dear Peterhughes51,


Thank you for your review. We are delighted you are enjoyed your stay with us.


General Manager
Mercure Resort Sanur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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