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“Beautiful hotel with lovely staff”

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The Oasis Lagoon Sanur
Ranked #31 of 78 Hotels in Sanur
Reviewed 24 November 2012

Our stay at this hotel was lovely. Nice big pool arround the hotel building was so romantic in the evening. Room was clean and big enough. Food was tasty with reasonable price almost cheaper compare to other restaurant arroud there. The big supermarket beside the hotel makes me easy to find everything I need. Perfect!

Room Tip: The room with pool access was lovely.
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  • Stayed: November 2012, travelled as a couple
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Thank DP3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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663 - 669 of 991 reviews

Reviewed 22 November 2012

A modern and new hotel, with big pool. Our room is in third floor. The room is big enough for a honeymoon travel. Clean environment and LCD TV, nice bathroom with glass wall.
The location is very good, with a lot of restaurants around and a big supermarket nearby.
The price is attractive while the condition is good. My wife gives a five star rating for it.

Room Tip: if you are in honeymoon travel, tell the hotel before arrive, you'll get extra honeymoon cake an...
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  • Stayed: May 2012, travelled as a couple
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Thank Robbie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2012

The best thing about this hotel is the lovely staff. The second best thing is that most if not all of the rooms have views of one of the pools. There are single rooms and if you book one of the last minute rates this is probably what you'll get. The overlook the pools from the second or third floors. The first floor rooms walk out to the pool...some of them LITERALLY walk INTO the pool. We upgraded from a double room on the second floor to a family room on the first floor. There was a separate bedroom with two twin beds and a king in the main room as well as a table for six to dine.

Our bathroom had a floor to ceiling window with clear glass and a not so perfectly fitted mini blind on the wall separating the shower and the bedroom. This might not be so bad if you are traveling with your spouse, but when traveling with your child it is a bit creepy.

There were interesting double sliding glass doors with a second set of sliders to block out the light and to provide privacy. If it were cooler here it would be nice to leave them open all day to let the fresh air in.

Room Tip: Pool facing rooms with have noise from people enjoying the lovely swimming areas. The rooms at the v...
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  • Stayed: November 2012, travelled with family
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Thank SeaDBoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2012

Modern hotel with elevator and big pool.

Our studio on third floor had a lot space for two of us, LCD TV, table, mini-fridge, safe, bathroom with shower. Balcony, in the meantime, was very small and rods around made it looks like cell. Taking into account you're looking at other balconies in several meters in front of you while sitting there, we didn't use it. Also, there was not enough light in room with closed curtains. Not really dark, but it could be better. Breakfast was very good, with wide choice.
The hotel is located in 5-10 minutes walk to the beach across the road, but there is a big Hardy's supermarket just on your left. We liked it more the Discovery Mall in Kuta.

Also, there are a plenty of nice restaurants nearby. Live music since 9pm for free from one of them right across the street was nice, unless you're trying to sleep at 11pm. In this case, you could consider it as noisy.

  • Stayed: October 2012, travelled as a couple
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Thank Vladimir P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2012

Enjoyable stay. We had a lagoon access room, which was wonderful except for some of the hotel guests thinking that our"landing" was for everyone's use. I think there should be signs stating that these areas are private and there should be no "bombing or splashing onto these private areas. This did spoil our stay as there was an Australian who decided that their teenage children could splash our area and scream!
The staff were nice and the breakfast splendid

  • Stayed: November 2012, travelled as a couple
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Thank Sally307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2012

I stayed two nights in the hotel and we are really pleased with the hotel. We stayed in a duplex room and the kids were happy with their sleeping area. The hotel has nice swimming pool, close to supermarket and walking distance to the beach.

There were couple of downside of this hotel, such as not enough lighting so you can't read in the evening. They did not give us enough toilet paper for 4 people, etc. However, we found our stay quite enjoyable and we are happy to stay there again.

  • Stayed: August 2012, travelled with family
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Thank Devi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2012

This is a disappointing review to write because previously I had given the Oasis a good review. This time things had changed.
For example, the hotel states it changes the bed linen every day , this is just not true. I had to tell the cleaner to change the sheets 3 days into our stay.
The cleanliness in the room was not up to scratch and when we arrived there was underwear left under the bathroom sink by the previous occupant and this remained there for the duration of our stay.
The bathroom supplies were not refurbished each day and this was an irritation too. Our room did not get cleaned until very late in the afternoon which did annoy me too. The hotel was not full so I think that there needs to be a better system for room cleaning.
The breakfast supplies were not replensihed and I found I had to prompt staff to get more supplies. Not just food but plates too. In addition we had to go searching for tea and coffee despite staff standing around chatting to each other.
I did find the staff pleasant and friendly but really they did not offer any information about the hotel. One example relates to the fact that the Oasis has a beach front location for guests to use. We stumbled on this during one of our walks there was nothing in the room to tell you of this nor were we told about it at check in. More information would have helped!
This time there were significantly less staff on duty so I guess that is why the service was worse than the previous occassions I have stayed there.
Overall I was pretty disappointed and will not go back again.

  • Stayed: November 2012, travelled as a couple
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Thank Palag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Oasis Lagoon Sanur

Address: Jln. Danau Tamblingan No. 136A, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#22 Luxury Hotel in Sanur
#23 Spa Hotel in Sanur
Price Range: £46 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Oasis Lagoon Sanur 4*
Number of rooms: 126
Official Description (provided by the hotel):
Sensually yours….The Oasis Lagoon Sanur-Bali is a true innovation in Sanur hospitality which is uniquely situated in heart of Sanur, the initial starting point of entry for tourism in Bali. The hotel is 30 minutes drive from Ngurah Rai International Airport.The hotel’s innovative design marks a new era in Balinese architecture. It combines fresh and modern convenience with lots of antique and recycled teak wood from Java, creating a warm and tropical ambiance to soak in.Surrounded by a sway of water from our lagoon swimming pool give you a sensual feel for your holiday. Minutes from the idyllic Sanur seaside.The Oasis Lagoon Sanur-Bali has 126 well appointed rooms emphasizing old teakwood and trendy design. All rooms are equipped with a unique balcony,Lagoon Access Rooms specially equipped with two deckchairs and direct access to the lagoon pool, a number of Duplex Rooms and Family Rooms will accommodate families with up to three children comfortably.To add to the sensuality of the atmosphere, Café de Dapoer, a semi open restaurant and lobby bar with its impressive roof structure and ambiance, overlooking to the lagoon and the scenic roadside views of pedestrian serves you with selections of local and international cuisines. ... more   less 
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Also Known As:
The Oasis Lagoon Sanur Bali

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