This is a great hotel with beautiful rooms in a fantastic location, super close to the beach and shops. However, the quality of the food in the restaurant changes every day (for room service) and the customer service from the staff is also not predictable - sometimes they are very helpful and friendly, other times they are not very professional. Overall, it's a great hotel, but I would only stay here when it is discounted as it misses the consistency in quality that a 5 star hotel provides. I would avoid the spa as you can get a great massage down the road for about $8 and the quality at this hotel is not very high. One of my favourite things about this hotel though is the nightly turn down service with the little story they put on your bed, with some chocolates and also a list of the next day's activities. This was a pleasant surprise each evening.
- Official Description (provided by the hotel):
- Set in the calm and relaxed environment of Sanur where centuries of Balinese art and cultural history have been nurtured, Sudamala Suites & Villas, Sanur offers you the perfect home for your Bali getaway. Like the environment that surrounds us, we have taken great care to preserve the artistic and traditional values of Bali into the design of our resort. So we invite you to stay in one of our spaciously elegant and cosy rooms and immerse yourself in our cultural soul or "Taksu" as it is known locally to experience our dedication in friendly local hospitality. ... more less
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- Also Known As:
- Sudamala Suites & Villas Bali/Sanur