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Sudamala Suites & Villas
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Reviews (855)
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All reviewsbedtime storydeluxe garden suitepillow menuopen bathroomprivate beach areadirect access to the poolfree bikesrooms are spaciouseach eveningour honeymoonhotel beachstayed for nightsairport pickrestaurant staffperfect staythe ground floorpeace and quiet
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465 - 470 of 855 reviews
Reviewed 9 March 2014 via mobile

We are currently at sudamala suites and loving it. The staff are amazing, friendly, helpful and so kind. The cleanliness is top notch from the rooms, gardens, pool area and restaurant.
We love the 2 hour free use of nice bikes.
Sudamal suites is so tranquil, not your 'big get lost in the place' hotel. Great place to come and relax yet close to a huge variety of everything from shops to restaurants. You'll never be bored.
We enjoyed a traditional Balinese dance and BBQ night and love the unique music at breakfast.
I would stay here again!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this reviewResponded 11 March 2014

Dear SurreyCarol,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you kindly for our below encouraging comments and I am more than happy to share this good news later on with our team here.

Our team is indeed really focussing on the cleanliness of our property in order to ensure the comfort and the good feeling of our important guests.

As a luxury art boutique hotel, we would like to deliver a unique accommodation experience, the connection between our guests, our products, and our associates.

Thank you and wishing you a pleasant day!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

My partner and I booked this hotel to have a bit of luxury before undertaking a basic 29 day tour of Asia. I can honestly say thank goodness for the hotel which is superb. The staff are outstanding, the cleanliness is terrific and the attention to detail is very good. Bali itself is a huge disappointment. Filthy streets and beach, rubbish everywhere. The people are gorgeous but having visited 23 years ago remembering it as a beautiful island my memories are now shattered. We ate in the hotel almost every night as we couldn't face possibly being ill by eating elsewhere amongst the dirt and rubbish. Our room on the first floor was spacious with everything one could require, fridge, kettle, slippers, robes, hair dryer, fab bed and the softest pillows ever. Twice a day housekeeping cleaned and prepared the room including mosquito repellent burners, and an ample supply of bottled water. The food was extremely good although a bit too much fine dining for us so we ate from the lunch menu most nights which I think they should make more readily available in the evenings as I think it would attract more diners. The pool does look dirty and feels slimey on the skin but I think they could easily improve this somehow in their cleaning. There does appear to be a lot of algae on the pool floor, sides and steps. Rentokil visited 3 times in one week to fumigate the gardens which shows they take cleanliness very seriously. The spa was very nice, had a pedicure and a massage. Yes it's more expensive to eat and drink than nearby restaurants but for the quality it was worth the extra money all day long. The entertainment was quite good, the barbecue and traditional music/dance being the best. The two bands we saw were ok, funny singing western songs with the Balinese accent but they did entertain! Their small part of the beach is not really worth using, it doesn't appear to be raked or cleaned and is situated under trees with only a few chairs. There were 6 umbrella stands with only one broken umbrella. However we had no desire to sit on the beach anyway as it was so filthy which is nothing to do with the hotel. Perhaps the hotel could allocate someone to keep their beach area clean providing cushions etc for the sunbeds. We went to seminyak Kue De Te beach which was cleaned daily although once the tide went out it was once again covered in rubbish. If you come to Bali and stay in Sanur I would definitely recommend this hotel but sadly I can't recommend Bali. A beautiful island spoiled by mismanagement of rubbish disposal!!

Stayed: February 2014, travelled as a couple
Thank mangela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this reviewResponded 5 March 2014

Dear Mangela,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for your detailed review about our resort and for the comments that you have mentioned in regards to our surroundings as well.

It is true that we are focusing on the overall cleanliness and it is really wonderful to hear this had been notified by our important guests.

Your comments in regards to the pool and the food at our Ares Resto & Lounge are fully noted for our continuous improvement.

We are currently also planning to initiate some enhancement for our reserved beach area & services, which aiming to provide more comfort for our guests in the not too distant future.

I hope all is well and thank you for your support!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

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Reviewed 2 March 2014 via mobile

We liked the hotel, the room and its comfortable mattress as well as pillows, the garden, the kindness of the staff and the cleanliness !!

However, we didn't appreciate the fact that DVD player isn't included in your room's equipment and you have to pay rp 100'000 plus 21% to get it (very astonishing for a 5* hotel!). Moreover, not fresh juices for the breakfast only concentrates which have an awful taste.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sousou Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this reviewResponded 5 March 2014

Dear Sousou Z,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for your comments on our product, cleanliness, and mainly for the hospitality of our associates.

We also take into account your constructive feedback in regards to DVD player as well as the juices for the breakfast.

Those are something that we will continuously improve to increase our guests’ satisfaction and stay experience with us at Sudamala.

All the best and have a pleasant day!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

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Reviewed 26 February 2014

We were so lucky to book our first night in Bali at this lovely hotel. Our upgraded room was spacious, clean, and chocked full with special treats for a weary traveler. The service was impeccable, and the food in the on site restaurant was excellent (including a delicious breakfast that was included in the room price.

Stayed: February 2014, travelled as a couple
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this reviewResponded 28 February 2014

Dear Ron G,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for your review and for your positive comments in regards to your stay with us.

Our team is doing their utmost attention to deliver a sense of good feeling when one’s arrive at our premises.

It is very nice to hear that we are able to achieve this through the comment that you put up.

Thank you kindly and wishing you a pleasant day!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014 via mobile

Where to begin..

Service - Outstanding!
Villa's - Beautiful!
Staff - So friendly!
Yoga and massage - Superb!

We spent a couple of nights in Sanur to start our trip, I picked Sudamala from TripAdvisor reviews and couldn't be happier with the decision. The whole place was beautiful and the extra touches they make go along way, like setting up your room for sleep while out for tea leaving a little Balinese tale as a good night story. Just these little things go along way.

To top it off, once I arrived at our next hotel in Seminyak I realised I had left my credit card in the atm back at Sanur :o
I rang the staff at Sudamala and they went out of their way to go to the atm to look for the card!! (it wasn't there, I presume the machine ate it after not taking it, cancled it anyway though)

Highly recommend!

Stayed: February 2014, travelled as a couple
Thank BtWhoCaresWhatIThink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this reviewResponded 28 February 2014

Dear BtWhoCaresWhatIThink,


Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you kindly for your posting and we truly appreciate your feedback from you recent stay with us.

We continuously aim to enhance our personalized services and our touches of Sudamala for all of our important guests and customers.

Our colleagues and associates are the most important ambassadors to deliver those points based on Balinese and Indonesian hospitality.

Thank you again for your comments and we look forward to welcome you back at Sudamala Suites & Villas, Sanur, in the not too distant future.

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

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