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“Stunning Resort”

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Sudamala Suites & Villas
Ranked #10 of 78 Hotels in Sanur
Certificate of Excellence
Auckland Region, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Stunning Resort”
Reviewed 11 April 2014

We visit Bali yearly and have stayed in numerous resorts.

In January 2014 we stayed at Sudamala Suites & Villas Resort for six nights. The resort grounds are fabulous, the rooms are beautifully decorated with an East meets West style décor. The bathrooms is large with an excellent shower area. The staff are fantastic. The only complaint was breakfast, some mornings it was just acceptable, mostly it was cold and the fruit offering is very poor.

We have previously stayed at another resort close to Sudamala Suites & Villas, but decided to try an alternative resort this year. We are glad we did, and will be back.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 14 April 2014
Dear Christine S,

Warmest greetings from Sudamala Suites & Villas,

Thank you very much for your below comments after your stay with us early this year.
Glad to hear that you like our room décor, the large bathroom, and its separate standing shower area.

Our associates here are very much extending the courtesies based on Balinese and Indonesian hospitality.

We took a note on your comment regarding the breakfast and the fruits offering.

We did some changes on our fruit selections by now and I hope you will find it good when you are back staying with us.

Thank you for your support, once again and wishing you a pleasant day!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
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784 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Norwich, United Kingdom
1 review
Reviewed 10 April 2014

This was our first visit to Bali and we choose Sudamala and we're not disappointed. The hotel was superb, the room (423) was first class. Staff we're extremely helpful at all times. During our stay it was Nyepi and Bali shut down for the day after an amazing festival to rid the Island of the bad spirits, during Nyepi the hotel ensured staff were onsite and set up a lovely candlelit quiet dinner which we really enjoyed. You eat breakfast outside close to the road, but as soon as you walk back into the hotel you enter a tranquil zone away from the hubbub of the scooters. We had several visits to the Spa and the girls were amazing and the treatment outstanding.

Overall - 5 star, terrific service and superb setting. We would definitely come back without any hesitation.

Room Tip: We stayed in 423 a deluxe suite on the first floor - very quite only woken by the birds and the suns...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 11 April 2014
Dear Peter G,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for your positive comments after your stay with us in March.

Glad to hear that your Nyepi Day at Sudamala Suites & Villas, Sanur was a memorable one.

It is truly the quitest day in the world, and worth to experience. We hope we will be able to see you again during Nyepi next year!

Thank you also for sharing your story about the Spa. Our Sudajiva Spa indeed offers the art of Spa with various techniques and product lines.

All the best and wishing you a pleasant day!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
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Nottingham
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2014

This was our first visit to Bali and Sanur was suggested as quieter resort, which it certainly is. The Sudamala was a great choice. The staff were excellent, friendly and happy to share their local knowledge. The rooms were large, airy, very clean and extremely comfortable. This is a small hotel and would suit people who are looking for a quieter more intimate experience. There were many bars and restaurants across the road and the beach a short walk away. The breakfast was very good with enough choices over five days. Always presented extremely well and happy to provide more coffee etc. excellent experience. We were given a free 30 minute massage on our return from Staying in Ubud, which was very nice. Also ate at the restaurant, which is quality food although more expensive than the local restaurants. Lunch and drinks round the pool was very welcome and enjoyable. Enjoyed the Indonesian dance evening at the BBQ.

Room Tip: We stayed in both a room on the ground floor and first floor overlooking the pool. Very quiet as wel...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Nottingham57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 11 April 2014
Dear Nottingham57,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for your kind review and for the positive gestures toward Sudamala Suites & Villas, as well as to all of our team here in Sanur!

We do appreciate your comments and we are very happy to learn that you did enjoy your stay with us recently.

Our resort is indeed a small art boutique hotel in Sanur and you are correct that it really suits for those who are looking for an intimate experience.

We can see that you are spending much time at our Ares Resto and Lounge, thank you very much and great to hear that you flavored our Food & Beverages products, including our Barong Dance performance.

We hope to see you again with us in the future, until then wishing you great days ahead!


Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
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Geelong & Bellarine, Australia
Level 6 Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 30 March 2014

Our previous trips to Bali have included Legian, Seminyak, Nusa Dua and Ubud, so we decided to try Sanur for the first time and after a fair bit of research on TA, we settled on Sudamala Suites. We came from the very nice Casa Brio in Seminyak and were very happy with our stay. I know the GM reads and responds to these posts, so I would like to capture the little things that I think he or she can improve on to get excellent feedback.

On the plus side, the room was great overlooking the garden and our wifi seemed to work ok, although a bit slow at times. The pool was very good and one of my highlights was that no-one marked pool side chairs with towels...YAY!!. It was March and things were slow but I loved being able to pop out to the pool and have a dip, bit of a read and not have to fight for pool space. I didn't spend a lot of time around the pool but it is next to the spa and I didn't see one person go in or out of the spa during my stay there. Back to that later. The villas are very clean and the service at the front desk was very polite BUT limited in promoting the town, places to eat and things like the private beach area, yoga, etc. We did get a nice little birthday cake presented at breakfast which was terrific as we were heading out for the day and it was nice of them to go to the trouble.

As mentioned by another reviewer the breakfast area is very nice and great service too. So I have to ponder this and it annoyed me a bit. There is nothing on offer to entice guests to use the spa or the restaurant bar area? As an example we were a bit tired and thought about having a drink and possibly eating at Sudamala. They had an offer for anyone of buy 2 cocktails, get one free. My wife and I thought about this (there was not one person in the bar/restaurant area) and said to the guy at the bar, "how about buy two and get two free for guests...:-)" he said no straight away, as if he was told there were no negotiations on any level. So we went elsewhere and didn't spend our money at Sudamala. I don't think they cared and it doesn't make sense to me. How will anyone ever review your restaurant and spa.

It is a very nice walk down to the Sudamala private beach but we couldn't get any direction from the front desk on what was there or how guests used that area. Still not sure??

Still a very nice, quiet and clean establishment but they could do so much more by encouraging their guests to use facilities.

Room Tip: You don't learn much about the hotel from the staff, so I am not sure if we were in one of their...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 3 April 2014
Dear Will G,

Warmest greetings from Sudamala Suites & Villas Sanur!

Thank you very much for your thorough review following to your stay with us in March.

We do appreciate all of the constructive feedback that we had learnt from your review for our advancement and improvement. This is very kind of you.

Some of yours below comments are very well noted and we are on our way to improve this even better for all of our important guests.

We will also share this comments openly to our team here and for all of us to strive for more excellent feedback and reviews.

Many thanks for your support and we look forward to welcome you back at Sudamala Suites & Villas Sanur!


Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
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Hachinohe, Japan
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 March 2014

We wanted to try something different this year for our spring vacation, and our son recommended Bali. We booked through Expedia, and found that the hotel listed was Sudamala Suites and Villas. I went onto Trip Advisor to see what others had said, and most of the reviews were good, so we went ahead with the booking. My wife was a little nervous about the outdoor bathroom, as she was concerned about insects. When we arrived we were warmly greeted by staff, and taken to our huge room. It was everything we had expected and more. Very quickly we could see that we had really lucked out, and that everything was fine. We were impressed by the pool, the garden, the restaurants, everything. The staff were all so friendly and helpful, even the other guests were so friendly and nice, it made the vacation a real treat. We especially enjoyed the breakfasts, sitting out on the deck of the restaurant eating wonderful food prepared for us each day. We tried to order as many different things as they had,and each time were impressed with the quality. The one bad point, and this has nothing to do with Sudamala is that there is a bar next to the hotel, and a few nights the loud music could be heard in some of the rooms. We will definitely return to this hotel in the future and highly recommend it to anyone who wants a nice relaxed tropical vacation!

Room Tip: Rooms at the back might be a little quieter, but the wifi is a little spotty back there.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HachMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 29 March 2014
Dear HachMike,

Warmest greetings from Sudamala Suites & Villas!

Thank you kindly for your positive comments and for the review about Sudamala Suites & Villas Sanur!

We are very happy to learn that our team here had been able to deliver the expected quality of services as well the related products to suit your vacation.

It is true that the resort is a sanctuary in the central of Sanur where our guests are able to relax and to enjoy their peaceful time during their stay with us.

Our ala carte breakfast selection also meant for our guests to explore our wide selection of menus for their start of the day. It is an experience!

Thank you very much for your kind attention once again and we look forward to welcome you back home at Sudamala Suites & Villas Sanur!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
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Kuala Lumpur, Malaysia
1 review
Reviewed 21 March 2014

One of the best suites i've stayed in Bali, baby friendly and even the cot is a Graco baby cot. Enjoyed the huge 'outdoor' bathroom from the suite. Love the evening turn down of the room. Excellent services from all the staff from greeting us from our arrival, till our daily breakfast, dinner and turn down services and all the way till we leave the place. Thumbs up for them.

Room Tip: The back corner Suites 322 are large and quieter. Its on the upper floor, which is great and less mo...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VictorToh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 27 March 2014
Dear VictorToh,

Warmest greetings from Sudamala Suites & Villas Sanur!

Thank you very much for your below review and we do appreciate your positive comments regarding your experience with us!

It is good to hear that you mentioned about our specific baby cot facility, the spacious bathroom, and the unique turn down services at Sudamala.

This is not to mention the warm and friendly services from our associates based on our Balinese and Indonesian hospitality.

We look forward to enhance our attention to detail toward all of our important guests and we hope we will be able to welcome you back again with us soon.

Wishing you a pleasant day and thank you once again for your support!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
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Georgetown, Texas
Level 5 Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 March 2014 via mobile

Nice hotel clean comfortable. Good room. Nice restaurant.. Nice transfer to the airport, the beds were better than average, spacious room.. The staff were very supportive. Would I go back.. Don't think so because there are other hotels within two blocks for 1/2 the price..
Need a van and a driver. Dewa Parsi Ph 08174700276 e-mail dewaparsi@yahoo.com

Stayed January 2014, travelled with family
Helpful?
1 Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, General Manager at Sudamala Suites & Villas, responded to this review, 26 March 2014
Dear William A,

Warmest greetings from Sudamala Suites & Villas Sanur!

Thank you very much for your below positive comments for our resort.

We indeed put ahead the cleanliness of our products as well as our grounds.

It is very nice to know that we can deliver the feel of comfort toward our guests, it is very important.

We hope all is well, thank you for your kind attention and support!

Best regards,

General Manager
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sudamala Suites & Villas

Property: Sudamala Suites & Villas
Address: Jl. Sudamala no. 20, Sanur, Denpasar 80227, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Sanur
#2 Top resorts Hotel in Sanur
#4 Romantic Hotel in Sanur
#6 On the Beach Hotel in Sanur
#6 Family Hotel in Sanur
#7 Luxury Hotel in Sanur
#8 Spa Hotel in Sanur
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sudamala Suites & Villas 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
Set in the calm and relaxed environment of Sanur where centuries of Balinese art and cultural history have been nurtured, Sudamala Suites & Villas, Sanur offers you the perfect home for your Bali getaway. Like the environment that surrounds us, we have taken great care to preserve the artistic and traditional values of Bali into the design of our resort. So we invite you to stay in one of our spaciously elegant and cosy rooms and immerse yourself in our cultural soul or "Taksu" as it is known locally to experience our dedication in friendly local hospitality. ... more   less 
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Also Known As:
Sudamala Suites & Villas Bali/Sanur

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