Do not stay at this hotel
My items were stolen, I knew they were stolen the second i came back into the room. I immediately called downstairs , asked reception to phone the police and that the manager should come up immediately...20 minutes later when neither had happened I went down to reception, and, trying to keep my 'Bali balance' as the manager ignored me and the front desk receptionist laughed at all this...she was laughing at this. whhhhat?
The manager, who refused to call the police, asked 'if i had had a problem with anyone in the hotel' i replied that i had not and clarified that not only were my items stolen, someone had taken a very long time to go through all my personal belongings to find these items and then attempted to put everything back in order after snatching the items so as not to be noticed (no dice)
stupid i was and lucky i was, first i did not use the safe as it was locked and the receptionist which i felt i had already bothered earlier that morning with a slight bug problem in the room, i didnt want to bother her by asking her to reopen the safe which was locked upon my arrival the night previously. I knew i was only out and about to drop off laundry and be back soon... never again thats my lesson.
between 11-4, all doors to the hotel room were locked, the room had been cleaned.
Down at reception after the question about 'did i have a problem with other guests' and the totally relaxed stance of the manager (not to mention laughing assistant) and much time passed, he finally said that he had to check the safe upstairs to be sure so all this bla bla and we now go back upstairs after about 45 minutes from my initial call from the room. I at this point did not ask but told this manager to get whomever cleaned my room (and any other employees who may have been in my room for whatever reason from 11-4) to make themselves available.
The manager finally accompanied me back to the room and first thing i noticed was the head of housekeeping outside the door of my room . next we enter and , geeeez, low and behold the bag of missing items magically appeared on the top of my suitcase definitely not where I had put/hid it and definitely not there when i left the room when the manager did not show up .
and gee whiz the housekeeper did show up and just happened to be there too, even though he would not look me in the eyes
first,what a relief
what a total scam! I think the only balance i had here was my NY dont take advantage of me stance which is the only reason the bag reappeared.
very sad, very big problem especially as it seems to me as management is in on this little game
do not stay here some of their employees are not trustworthy
I have never posted a review of this type and it is a shame that i have now had to;
shame on you
- Official Description (provided by the hotel):
- This property located along the coastline of sanur's seaside village, batu jimbar, it's about less than 3 minutes walk from Sanur beach, and a 5-minutes walking to the shop, market, restaurant and Hardy's supermall. Getting to the airport Ngurah Rai will take around 25 minutes by taxi. designing with offers views to the tropical landscape gardens. The room type is available in king or twin configuration. Individual balconies, bathtub in every room, and Balinese artwork provide a perfect retreat. All rooms contain mini bar, fridge, safety box, IDD telephone, free daily mineral water, coffee and tea making facilities. ... more less
- Reservation Options:
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- Also Known As:
- Parigata Resort And Spa
- Parigata Resort Sanur
- Parigata Hotel Sanur
- Parigata Resort & Spa Bali/Sanur