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“great value, will be back”
Review of Puri Santrian

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Puri Santrian
Ranked #16 of 76 Hotels in Sanur
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“great value, will be back”
Reviewed 13 May 2014

Positive- We had a wonderful week at the Puri Santrian, and thought it offered great value for money. The staff were so friendly, guest-free, warm and professional. The hotel itself was beautiful, the very best at that part of the sea (at least 2-3 km from both sides). Even thought a bit old but very clean (do not look under the furniture). We hope to come back soon.
Exelent place, beautiful well mentained and clean beach,staff is just great, clean, stylish, professional, different sunbads under the palms with double and single bads, 3 big swimming pools always well maintained, food of good qualiti with steady standard though bit smaller portions, good restorants, good breakfast....great place...

Negative- fisher mans ware fishing all day long at the hotels beach, so you could not swim freely. Hotel is bit aged, shallow water at the beach.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sascha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Paris, France
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 May 2014

My family of 6 stayed there for 5 days in May 2014. We have been delighted by the high quality of service. Deluxe rooms were roomy, quiet and comfortable : nothing outstanding regarding the decoration but the equipment featured everything you usually don't need but are glad to use once in a while. The hotel area was neatly maintained, which is a success with such a luxurious greenery everywhere.
The vincinity of the beach was great, particularly because this area of the beach is clean, wide and without boats : right after breakfast, it is an easy swim into one of the best parts of the lagoon. And for those keen to watersports, an excellent Ripcurl Kiteboarding and surf school is a 2 minute walk away.
The loungers by the sea are diverse (some covered, some with wind stoppers, some are king-sized day beds, etc, all of good quality and are a nice place for a nap or a drink anytime in the day or in the evening.
They also have 2 pools : the larger and busier one is multifunctionnal and will please everyone, whatever their age, with its immersed bar, its jacuzzi or fountain areas, its shallow or deep areas ; the smaller one is slightly further away from the strolling passers-by along the sea shore, right next to the spa and enjoys more shaded and quiet spaces.
Another highlight is the very well furbished buffet breakfast : diversified western and local food, open during a long period. After sleeping in, which may happen sooner than expected in this environment, the buffet will easily do for a brunch !
For meals, there are a number of options, too. If you find the hotel options too pricey, just walk down the beach and you will find nice, clean and friendly warungs. More options are also available a five minute walk back into town. No doubt everyone can find a nice place.
The Puri santrian staff is always discreet and smiling and proves they want to help you enjoy your stay. No hard selling of "special events" or "dine by the sea" dinners or similar : you really can enjoy (and return) the smiles : they show no hidden/commercial intention. And the always open doors of the spa are a nice invite for a more relaxing time than what you can get from the ladies begging further up or further down on the sea promenade.
We even happened to drop some clothes near the pool one evening and were happy to have it brought back to us the following morning.
Booking was easy : a quick study on Puri Santrian's website gave a good feel and 2 emails confirmed everything, without any troublesome international booking money transfer.
Checking out has never been such a breeze : a kind letter to remind us our check out time the day before ; a kind lady coming to our room with departure gifts (vouchers for next visit and impressive handmade fan) a few minutes before we left the room, liaising with room service. By the time we reached the front desk, our invoice was ready, the room and minibar had been checked and no question was asked. And without asking, we have been offered pool towel cards to enable us to use the facilities anytime until our actua departure from the area !
It goes without saying : wifi is available everywhere. But the speed is not that high so don't expect to download your favorite movies when you come close to the sea !
200 USD for a double Deluxe room and this service was a good price and made our holiday sweet.
And compared to the neighbouring hotels, the delicate charm of this hotel stands out. Just have a look at the neighbouring Prama Sanur Beach Hotel : big building and terribly huge swimming pool full of loads of tour operators' customers despite the on-going noisy upgrading works ! The Hyatt hotel lies next to a huge piece of wasteland and will make you walk 5 to 10 minutes from your room to the beach, which is really not the best in the area (and you will need to show your pass to the guards every time you come back from the beach). The regent has a stunning overlooking pool but concrete is everywhere...
Hope this review helps : don't hesitate to rate if you find it useful !

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Jérôme T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 May 2014 via mobile

We stayed from 17th to 23rd May.The welcoming moment was warmth and friendly.
Staffs are friendly,polite and efficient.However, only encounter one unpleasant incidence whereby my reserved breakfast table was taken up by another hotel guests while I was away to get my first buffet serving.But the staff were quick to apologise on behalf of the ignorant guest and offer another seat to me facing the calm sea.
Otherwise, our daily breakfast were nice which was simple and yet satisfying after early morning yoga session,offered free to all hotel guests .
One morning we skipped yoga but chose cycling instead.The hotel provides free bicycle usage.
We had our pleasant morning ride covering the whole stretch of Sanur Beach which is one way to discover all the hotels along Sanur beaches.
One activity we did not try was the seawalker.Heard it was a good experience.Maybe on our next visit.
As the sea was calm, we had a wonderful experience lying on the beach sofa to enjoy the stars.
On the whole this is a good hotel for relaxing.

Stayed May 2014, travelled with friends
Helpful?
Thank BaliRoyalOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CT
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 May 2014

We loved the Sanur area with its great beachfront and low key atmosphere compared to the Western side of the island. The Puri Santrian added to that experience. The rooms were OK and I would echo another sentiment shared that the club rooms are not worth the extra price. Also, be wary of the taxis offered by the hotel, they are about double the price.

The breafast was good, loved the mango youghurt and fruit, and the salads and local specials. Other than breakfast, we feasted at the local shacks on the beach - great value.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerroct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Umina Beach, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 May 2014 via mobile

We just arrived home from 9 nights at the Puri Santrian and wish we were still there.
Having stayed at the Griya in North Sanur ( sister property) last trip, we were apprehensive about which would be the best. As I see it, both property's have amazing staff, rooms and food. The difference to me was that North Sanur has better restaurants and shops but South(Puri) has a prettier beach. Puri is larger and has more room options and Griya more intimate. I think we will do 5 days in each next trip........ thank you Santrian group. X

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Jilli22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 9 May 2014

Absolutely loved our stay in Puri Santrian and was sad to leave.
Upon arrival, we were greeted with welcome drinks and free room upgrade from garden view, to pool and sea view room. We were also gifted a free 30 minute Bali massage which was wonderful!
Food was delicious and service was attentive. The pool area was immaculate and the swim up bar was a nice way to cool down.
However, with the service of room tabs, it is difficult to keep an eye on how much money you are spending. We found ourselves dining at the Irish Pub across the road which was wonderful for evening entertainment and cheap beers.
The hotels partner restaurant Mezzaine was delicious too as Puri Santrian guests can enjoy 10% off.
The beach was clean for Bali too. We stayed during Nyepi and on the silence day, the hotel had provided and extravagant buffet consisting of a range of starters, mains and desserts.
Puri Santrian was the highlight of our travels in Indonesia and staff had organised us a taxi/fast boat to Gili Trawangan after our stay.
We will definitely be returning to this wonderful hotel!

Room Tip: The Club rooms didn't seem worth the extra costs
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Travellers116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 May 2014 via mobile

This is a nice hotel. No question. But my partner and I were pretty underwhelmed by the room, the facilities, the food and the service here. Particularly considering we paid similar prices to a hotel in Nusa Dua that was provided spectacular service and value a week before.

Negatives:
We booked in the 'Club area'. We were expecting, as in other hotels, an actual, you know, 'Club area'. What we found was a small pool away from any food and beverage staff. That was it.

There is no club as such, just a premium to stay in a small, dark, not very well equipped room. The club benefits of 'afternoon tea' (not good) and breakfast were just not worth it.

The breakfast selection was really average - though the egg station was excellent - and included a Bain Marie of half porridge , half chicken nuggets. Weird.

Housekeeping was inconsistent.

Taxi drivers were permitted to approach you for 'transport, transport?' before you had even left the hotel grounds.

Expensive.

The hair dryer had all the efficiency and power of a flatulent mouse.

Positives:
The yoga classes (free, hooray!) are terrific - better if you've done a bit of yoga before.

The Mezzanine restaurant next door serves fantastic food.

The beds are very comfortable.

There are squirrels.

I don't think I'd return to this hotel when next in Sanur - there are much better value options around. Avoid the 'club' deal. It's not worth it.

Travel safe :)

Stayed May 2014, travelled as a couple
Helpful?
2 Thank QMochalatte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Puri Santrian

Property: Puri Santrian
Address: Jl. Cemara 35 | PO Box 3055, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#6 Romantic Hotel in Sanur
#10 On the Beach Hotel in Sanur
#10 Family Hotel in Sanur
#12 Luxury Hotel in Sanur
#13 Spa Hotel in Sanur
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Puri Santrian 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Puri Santrian Sanur
Puri Santrian Hotel Sanur
Puri Santrian Bali/Sanur

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