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“Nice place”
Review of Puri Santrian

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Puri Santrian
Ranked #16 of 78 Hotels in Sanur
Certificate of Excellence
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Nice place”
Reviewed 1 June 2007

Pretty hotel
Spent 10 days at the Puri at the end of Jan beginning of Feb this year. I certainly agree with all the comments that the gardens are absolutely beautiful.
Remember this is a 3 star hotel and it is very easy to forget it.

Club rooms – we had a deal where if we booked a bungalow room, we would receive a club room. Firstly if you have this offer, then that is all you receive - the club room but none of the benefits attached to it. i.e. priority check in, flowers and fruit in the room afternoon tea etc. We were the only ones checking in so did not have to wait anyway and being nice to the room maid saw the little pot of flower appear in our room. We were not too bothered about the fruit in the room or the afternoon tea which is only 3USD pp if you want to to have this – a pot of tea and a choice of a slice of cake between 3-5 pm.

Club rooms are the highest category rooms they have (apart from 2 suites which seem to be long term booked). Please bear in mind that there are three floors and there is no lift. The rooms are large and spacious but a bit too dark. I appreciated the dark wood but the lighting was just not right and the trees outside which were wonderful to look at did not help with the light. The mirrors are not very well situated – more of a gentleman’s type room.
Small adequate bathroom with a bath and separate shower - the sink is outside in the corridor which doubles up as a dressing area well sort of
Anyway, I was there to enjoy the weather outside anyway.
There are also a couple of adjoining swimming pools for the use of Club rooms occupants but we did not use them as I found that area a bit too claustrophobic – the other main pools overlooked the open seas and much nicer and I preferred that area.

The breakfasts were lovely, they had all the normal cereal, juice, fresh fruit, pastries, breads, omelet bar, baked beans, sausages, bacon etc. I was quite happy with all the fresh fruit (yummy papayas, watermelon & pineapple!) and the fresh omelet or toast sometime. The ready made tea which they bring around is awful!. Just ask for a pot and extra tea bags if you like strong tea. We found eating upstairs better and downstairs. We tried downstairs once and did not like it - the food was in a sort of corridor and seemed too busy with people walking all the time around you!

We did not eat other meals at the hotel except some snacks here and there. I am sure the food would have been fine but the dining areas were fairly empty and there was no atmosphere at all. There are a lot of bars and restaurant outside anyway and you could get a ride to another place to try different restaurants – taxis are very cheap. We would always get the legal taxis back in the night or late evening and they were not that expensive anyway.

This area around Sanur is very quiet especially in the evenings so if you are looking for a bit lively area then this is not it. i.e. once you have had your dinner, there is really nothing to do….
will load up photos soon.

  • Liked — the main swimming pool
  • Disliked — the club room pools - too Claustrophobic
  • Stayed February 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank bg-gold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (477)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Yorkshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 May 2007

This hotel had so much to offer, nice setting, lovely pools, staff were friendly and helpful.
The only downside was sunbeds being saved from 6.45. As our room was quite near the beach and pool we were amazed to see people (mainly Germans) putting towels on at this hour. Not only did they put towels on the beds they were going to use, we noticed later they put towels on double the amount , one set in the sun and one set in the shade and they moved from one to the other during the day. There are notices about saving of sunbeds but certain people ignore these. I feel this is because the balinese people are so gentle and don`t want to enforce the rules and cause upset.
We ate a number of our meals at Donalds, just across the road. Always had good food at a reasonable price.
The cultural night in the hotel was really good, the music and dancers were first class. The buffet was rather expensive for Bali but it was the only night we ate in the hotel.
There were a mixture of age groups in the hotel from the very young to the elderly, so the 4 of us in our 60`s didn`t feel out of place.
Yes we would definately go back, maybe upgrading to the Club rooms.

  • Stayed April 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank IMJIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raby
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 May 2007

This was our first trip to Bali and will definetly not be our last , we had a great time and loved the resort. It was one of the best we had ever stayed in, it was more a 5 star resort than a 4. We stayed in the garden view rooms and found them to be clean and comfortable. Weather was warm and the staff were very friendly . We chose the Puri Santrian because of all the great reviews we had read about on this site . We had some tasty meals at the Puri Santrian and most nights we would walk down the beach to Donald's restaurant and also Bobby"s they were both very good and very cheap. We cant wait to go back! Puri was perfect!

Stayed April 2007
Helpful?
9 Thank ellesbells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derby
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 April 2007

Stayed at Puri Santrian in April 2007 and upgraded before arriving direct with the hotel to the club room, after reading bad reports regarding the beach and garden rooms.

Disappointed, the club rooms are ok, but still very dark inside. More spacious than the other rooms, but certainly not worth the money. The room spelt very musty and appeared clean until i dropped something which rolled under a piece of furniture!!

All the rooms are dark inside due to the fast amount of trees around the gardens. I had read reports about the beautiful gardens, but to be honest i wasnt that impressed.

The hotel is located on the quite side of Sanur, limited restaurants and not on the best stretch of beach. Although the hotel did their best to clear the debris and seaweed away daily it did seem to gather
on this stretch. Further down the beach was a lot cleaner.

The pools were small and you need to be an early bird to get a sun lounger either around the pools or on the beach. A word of warning for people with young child... there is a small childs pool, but the other pools are deep.

Overall an ok hotel, but that is the best i can say. Wished i had booked a hotel at the other end of sanur

  • Stayed April 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank mamabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vero Beach, Florida
Level Contributor
153 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 9 April 2007

Our second trip to Bali in 2 years was just as exciting and maybe even better. We started out in Sanu, March 2007. We stayed at the Puri Santrian, for 5 nights. It was great, the hotel, the staff, the service and the prices if anything has got better. We ate at the Mezzanine, a restaurant which belongs to the hotel and with the small jazz combo and great food it made it a perfect night. March 17, we celebrated St. Patricks at the Cat and the Fiddle, just across the street from the Puri Santrian. It was great, they had a band that played Irish music, it was jammed packed. We ate at a new place, the restaurant at the Aston Legend Villas. This place was not there 2 years ago and it certainly has added to the area, its a beautiful place and the restaurant was excellent. Of course we spent our happy hours at the Bamboo Bar at the Sanur Beach Hotel. There is something about sitting on swings at the bar, listenting to music, drinking a gin tonic. A great return to a great place, Bali, sure wish it was closer

Helpful?
1 Thank jonbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 March 2007

Very good hotel, shame about Sanur
We visited the Puri Santrian for a week in March 2007. We stayed in the club room which was a good size with a a four poster bed. The hotel grounds are lovely, the pool nice and clean, and the hotel was very nice (breakfast is continental although a wider selection of food is available at an extra cost).
We arrived on the evening and was suprised that there appeared to be next to no guests in the hotel grounds, we soon realised that this is because after 10 0'clock many restaurants are closed and guests have gone to bed.
Whilst I am not looking for banging clubs or bars, evenings in Sanur are very sedate. Once outside of the hotel grounds you will be pestered by taxi drivers and shop keepers looking for business.

We did hire a taxi and driver for the day, explaining to him that we did not want to be taken to stops where we would feel under pressure to purchase goods we did not want. He understood this but still on our journey to the volcanio he proceeded to stop at Celak (the government retail outlet for silver sales), a wood carving place, a spice plantation, and a restaurant for lunch where we were the only customers. The restaurant had a fantastic view of the lake and volcano, however the waitress maintained that the only lunch available was a buffet lunch which was at an over-inflated price (which she subsequently reduced several times when she realised that we were not going to purchase it). Eventually the normal lunch time menu was produced, but by this time we had enough and decided not to eat anything.
Bali is worthwhile exploring (some fantastic scenery), surrounding Ubud, but I must say that I found the street vendors too overbearing, and this spoiled my trip.

Bali has been effected by a downturn in tourism, and businesses are desperate for your custom.

We did visit Kutu, and was pleasantly suprised, good shopping and we weren't hassled as much, in fact we wished that we had stayed there.

We had several massages round the corner from the hotel at a small salon called Eden, a massage there is approx 50,000 R (about £3), and was very good. The laundry place next door was also very good.

I would recommend the Beach Cafe which is at the other end of Sanur, and Bennos to eat on the evening (a short taxi drive). The food was very good quality and inexpensive.

I expected Bali to be a tropical paradise, and it wasn't. However having said this the Puri Santrian is a lovely hotel.

  • Stayed March 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
9 Thank theboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol UK
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 March 2007

We arrived in Bali at about 1900hrs after a spending a few days in Singapore. We were met by our rep (Hayes and Jarvis) and after a short 20-25mins transfer we were at the Puri Santrian. Initial impressions were very good even though it was dark and we also found ourselves upgraded to a Bungalow. The room itself was excellent with plenty of room and all the usual bits such as telephone, TV, kettle, mini bar (you are charged if you use it for your own drinks, we only used it for milk for our brews and weren’t charged). The bath/shower room is in an enclosed area at the back of the cottage, basically it’s outside but by leaving the door to it open the aircon did cool it a little. The staff we dealt with were excellent but we didn’t eat in the hotel and only had a couple of drinks. The two main reasons for this were one the hotel prices aren’t the cheapest in Bali but more importantly for us we like to try life outside the hotel. Top tips for eating are Donald’s Beach Bar for Breakfast for approx 27,000 rupiah an for American Breakfast (£1 = 17,500 rupiah) but be warned the phrase ‘fast food’ didn’t originate in Bali. For eating and more importantly the best cocktails in town we found Raas Bar the best (also Eka, Budi, Ketut and Ani were the friendliest and they were up against some stiff competition). As an aside the Double Dutch is overrated and expensive. Back to the hotel, the pools are excellent which is good because the sea was a bit grotty at times with seaweed and rubbish. The downside to the pools are when the hotel is busy the Germans and Dutch will have every sun bed claimed before breakfast (when departing at 0630 there were people up putting their own towels down). It’s really annoying when it’s almost lunch and some of the lovely people still aren’t on them. On the subject of trips, there are drivers at the hotel entrance but you must haggle or simply carry on the main street where you will be constantly offered transport as well. We used a hotel entrance driver one night to go to Kuta which cost 130,000 and we used a high street lad (Made) to do the obligatory volcano trip (350,000), both were excellent but if you’re a nervous passenger you’re going to suffer! All in all a very, very good hotel – enjoy!


Stayed February 2007
Helpful?
9 Thank EmersonsBristolUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Puri Santrian

Property: Puri Santrian
Address: Jl. Cemara 35 | PO Box 3055, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#6 Romantic Hotel in Sanur
#10 Family Hotel in Sanur
#10 On the Beach Hotel in Sanur
#12 Luxury Hotel in Sanur
#13 Spa Hotel in Sanur
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Puri Santrian 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Puri Santrian Sanur
Puri Santrian Hotel Sanur
Puri Santrian Bali/Sanur

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