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Review of Griya Santrian

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Griya Santrian
Ranked #17 of 79 Hotels in Sanur
Certificate of Excellence
Reviewed 25 October 2009

This was our first time to Bali and after travelling for 27 hours we looked forward to the fabled Balinese hospitality! After heaving our own luggage to reception we were advised our garden room wasn't ready (this was 3pm) but the deluxe room for the couple checking in alongside of us was! We had to go away and wait for half an hour when all we wanted was a shower and some clean clothes! The room we were shown to was up rickety stairs and in very shabby state of repair - there were gaps in the window frames - the mozzies and bugs highway no doubt! The bathroom was very worn and tatty and the toilet was on continous flush. We wondered who had written all the glowing reports on tripadvisor or had they been in a different hotel! The final straw was the darkness of the room and I knew I could not stick a week reading by torchlight - so I returned to reception and asked to be moved to another room - after much muttering and keyboard tapping by the non too happy man - we were asked to come back later and he would see what he could do - we didnt hold out much hope as we had already waited 45 mins for our luggage which only appeared after I called reception again.

We went to eat and by this time were desperatly tired. We returned to the hotel an hour or so later and were told to pack our luggage and we were moved to another room. this was 8.30pm by this time.

WOOPEE! our holiday started! We were given a second floor room in a new block overlooking the little swimming pool - it was everything the other room wasnt - bright ,clean, new fittings ,spacious and most of all light and bright. So don't accept a shabby room because the hotel is only 3 star they clearly have 4 and 5 star standard rooms available.

We then had a very happy stay and the staff all appeared to be smiling and helpful. Other people have mentioned the fantastic gardens and the excellent location of the hotel so I don't want to waste space describing them again.

Yes the bed bagging was a pain but we were out and about for a lot of the time and the three pools always had space around them- the beach wasnt worth sitting on as it was small and not marvellous and it also had the preditory massage "ladies" who said they worked for the hotel - indeed the sign above their beds said "Griya Santrian 30 minutes massage 30,000 rupiah - but once you were in there the ladies started bartering with you in whispers so the other customers couldnt hear and I ended up paying over the odds for a so-so massage and pedicure - beware!

The hotel laundry was cheap by western standards but i did have to ring every day and ask for my clothes back - a great touch of the "manyanas" here.! The breakfasts we had in the hotel were good - plenty of fresh fruit,pastries,eggs and meats and cheeses - and very reasonable at about £3 each. The evening meals we had there in the beach front restaurent was of good quality and taste and again cheap - two course and drinks £18.

The many Aussie visiters were very friendly and informative as they had all been there 23 times each! The hassle from sellers on the street was nowhere near as bad as I expected(especially if you have been to Egypt!) and easily deflected with a poite no thanks and smile.

The ATMs were a pain as it was hard to find machines that would give out 100k rupiah notes and although i enjoyed the huge millionaire feel of a large wadd of 50 K notes the limit of 1.5 million meant I had to return frequently to the machines and was being charged for each transaction. On occasions the machines went offline and I was panicing about being left with no money but they generally came back online minutes later but it taught me to keep a days worth of rupiah in reserve and not go to the ATM when I had spent every cent!

You need to wear substantial shoes for the pavements in Sanur as they are lethal - uneven and broken- especially in the dark.

I seem to have strayed somewhat from the review of the Griya Santrian - so to sum up - it is good value for money and in a good location- and yes we will return! Oh and finally - you need to take dressing gowns and shower gel as the comps are a bit sparse !

  • Stayed: October 2009, travelled as a couple
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5  Thank travelbaguk4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,164 - 1,170 of 1,557 reviews

Reviewed 25 October 2009

Stayed here for 12 nights and had a great time. We booked a deluxe room situated on the 1st floor which we were pleased with. The room was a good size with a lovely outdoor area which was perfect for relaxing. My only negative comment re the rooms would be the bathroom, which although well designed and maintained, would benefit from additional lighting. The hotel grounds were lovely as were the staff at the Griya. The hotel is very well run and it was a pleasure to stay in a hotel with a more local feel than at one of the larger chain hotels. We visited friends staying at the Hyatt and we were so glad we chose the Griya, its quite beautiful.

As previous members have commented, the sunbed situation could be a bit of a pain. On the first morning of our holiday we went to get a sunbed around 1000 - no chance! We're early risers anyway so would go to the beach early but it amazed me to see nearly all the beds reserved by 0730 and hardly a person in sight. Basically there are far too beds for the number of guests!

The Sanur area has its good and bad points - good points are the number of excellent resturaunts and bars which are fantastic value for money. Bad point - just the one really which was the beach and sea - its OK but if you have travelled to Thailand and Carribbean, you will be disappointed!

  • Stayed: October 2009, travelled as a couple
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1  Thank cardiffian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2009

We spent the final 2 nights of a 2 week trip to Bali here. We booked it after the Puri had been recommended by friends but fully booked. While the pool is nice, it's absolutely correct that you must be up before 8 am to claim a beach chair. The towels are given out at 8 am and hotel guests immediately claim a beach and pool lounger for the entire day.
While our room was upgraded, it was not impressive. The shower leaked all over the bathroom floor each time we used it. We also had the misfortune to be by the cleaning supply closet and directly underneath a loud family who chose to be loud at 5 am each morning. Finally, the beach was a disappointment. All the broken coral made it uncomfortable for the long walks we wanted to take, and the fact that the waves break far out beyond the coral reef removed the easy surfing opportunities we had hoped for. Also a bummer not to have wi-fi.

  • Stayed: October 2009, travelled as a couple
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1  Thank Savvy_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2009

Arrived at the Griya after a long journey, we had booked a garden room for 6 nights and deluxe room for 5 nights (we were unable to get a deluxe room for our 11 night stay). We were taken to a garden room which I must admit disappointed me, it was in need of upgrade. Following morning I went to reception and told them we were not happy with the room, they straight away found us another garden room which had been upgraded, this was lovely with a pool just outside. The last 5 nights we moved to a deluxe room overlooking the beach pool this was outstanding and would definately recommend an upgrade if you can afford it. (If you go for a gardn rook ask for an upgraded one). This is a lovely hotel, the gardens are immaculate, the service is excellent, the staff are really helpful - nothing was too much trouble. The Griya is situated in the middle of Sanur, which offers shopping, a wide selection of restaurants, we ate at a different one every night all excellent, good service, good selection and very cheap - approx £8-£10 for two this included drinks. There is a promenade to the back of the hotel by the beach this also offers plenty of places to eat hotels etc. and is lovely for a early morning/late evening stroll. We ate at the hotel most lunch times excellent food, a bit more expensive but well worth it when you are relaxing on the beach/pool side.
Always bargain for everything you buy, what ever price you are told expect to pay half or even less. There are boat trips on the beach, you need to bargain with them aswell, they will tell you that the price is set by the government but we paid half of what they asked.
We changed all our money in the hotel, slightly less rate but knew we were not going to be short changed as many people had been outside the hotel. The money is a 'nightmare' we have travelled a lot but never managed to get our head around the money - I printed off a small conversion chart before we went and could not have managed without it..
We hired a taxi for a day which cost £18 (approx) this included petrol, you could stop where ever you wanted and for as long.as you wanted. There are loads of taxis outside the hotel wanting to take you places bargain with them, or just say no politely and they will leave you alone.
Beware of Mary on the beach I had a manicure and pedicure she does a nice job but agree the price before starting I ended up paying twice the going rate.
Mona Lisa for breakfast is good value approx £3 for two, opposite the front of the hotel, There is also a laundry service down the lane opposite the front of hotel, take your washing in the morning it is all ironed and packed by the evening - this was also very cheap £2/3 for a bag full.
Don't miss the sunrise in the morning, you need to get up early (5.45am) but is an unbelievable sight.
There are no nightclubs in Sanur everything starts to close down about 11pm, there are bars offering some entertainment if you are looking for it, but it is generally a very relaxing place.
Balinese people are lovely very friendly, This was a fabulous holiday, have travelled to the far east quite a lot but will definately be going back next year.

  • Stayed: September 2009, travelled as a couple
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2  Thank VoylartSwansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2009

After staying at the Puri Santrian (the Griya Santrian's sister hotel) which is a more up market hotel on a previous visit, the Griya is the preffered hotel. It is very central in Sanur and seemed more family orientated. The grounds are lovely and the pool area well maintained. The staff was very friendly and willing to help out with anything you needed. We were upgraded upon arrival so the stay was even more enjoyable (if that was possible). The restaurant serves a fantastic satay and the buffet breakfast was great with a changing selection each day. We were at this hotel during the earthquake and although the staff were worried about the quake they were quick to reassure the guests at the hotel. Do yourself a favor and be up early for the Sanur sunrise, it is really a beautiful sight. I would definatly recomend this hotel for all age groups.

  • Stayed: September 2009, travelled with family
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1  Thank AnnieBundaberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2009

Stayed at the Griya for nearly 3 weeks and could have stayed longer. The rooms, staff, food and service were all top class, nothing was too much trouble for anyone and you felt pampered and relaxed. They have renovated well and all rooms are well appointed and clean. (Stayed there 10 years ago) . The three pools allow plenty of room for all guests and being right on the beach also have a large number of day beds on the beach as well. The only downside comes from Eurpoean guests who 'save' their day bed with a towel and book early in the morning and wander off for the day but that was only a minor irritation and will happen in all Bali hotels anyway.
The Beach Seafood BBQ's put on by the hotel were exceptional value and very good, don't waste your time and money going to Jimbarin Bay as this topped those restaurants by a mile. For a great snack with a Bintang at anytime try the Griya Pizza's they were very good. There is also happy hour every day poolside and the staff can't do enough for you. Daily breakfast was great and changed regularly with short order Chefs also on hand for that special order. Other events such as cooking classes with a visit to the markets beforehand, yoga, basket weaving and their massage area were good value and very well done.
Overall a brilliant stay with top marks all around, well done Griya Santrian.

  • Stayed: September 2009, travelled as a couple
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1  Thank SteveTAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2009

We stayed here for 3 nights in September during our 14 night stay in Bali, we thought the Griya Santrian was FANTASTIC !

Our room was not available when we arrived (Beach wing) so we got upgraded to a Delux..... WOW - soooo glad ! The room was amazing, the patio which was ground floor was right in front of the pool with a lovely view of the beach. The food and service was amazing, and the grounds were well kept.

I would definately stay at this hotel, we walked along the beach and looked at all the other hotels which were beachfront in Sanur and hands down this hotel was the best.

Sanur it's self is a little quiet at night, but the warongs are mostly good and the cockatils are gooooodd !

  • Stayed: September 2009, travelled as a couple
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2  Thank globetrotting2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Griya Santrian

Address: Danau Tamblingan 47 | PO Box 3055, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Sanur
#7 Family Hotel in Sanur
#9 On the Beach Hotel in Sanur
#14 Spa Hotel in Sanur
#14 Luxury Hotel in Sanur
Price Range: £83 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Griya Santrian 4*
Number of rooms: 128
Official Description (provided by the hotel):
Griya Santrian welcomes you to experience an enduring tale of warm traditional Balinese hospitality on the laid back sunrise coast of Sanur Beach. This beautiful beachfront resort, the sister property of Puri Santrian, is unmistakably among the most renowned landmarks in Sanur, gracing a perfectly central location on the quiet shore and with an unending classical design that continues to charm visitors, be it new and repeat visitors alike. Sanur is well known as a spot for luxurious seaside accommodation with its white sand beach bordering a reef-sheltered lagoon, making it one of the safest on the island, and thus perfect for families. As a luxuriant oasis in Sanur, Griya Santrian's enduring warm Balinese touches are imbued throughout its range of impeccable services and facilities. Leafy tropical Balinese gardens comprising flowering undergrowth and large shady trees (some older than the resort itself) dominate its manicured landscaping. And guests enjoy ease of access to the local shopping and dining hubs of Sanur, all within walking distance from the resort. At the heart of the Balinese owned and operated resort are its wonderful accommodation features - well designed and appointed guestrooms are spread throughout its two main wings. The two story Garden Wing comprises a total of 37 rooms with private balconies or terraces overlooking the resort's aforementioned lush gardens. Meanwhile, the ever popular Beach Wing features a total of 20 spacious rooms that let guests wake up to the wonderful garden view and the dramatic Sanur sunrises. Balconies or terraces also overlook the resort's main pool. Cable TV, mini-bar, hot and cold water, IDD telephone, tea and coffee making facilities, in-room safe and air conditioning all come as standard in-room amenities, to name a few. Alternatively, a choice of 59 Deluxe Rooms welcome guests to garden and pool views with some closer to the beach and feature en suite marble bathrooms and separate showers. For those who prefer a more lavish accommodation will find the Santrian Suite, a capacious suite with a 68 sqm bedroom with an elegantly draped four-poster bed as its center piece, together with a dressing room and private balcony. Designed with a refined modern Balinese approach, the suite serves as the ultimate romantic getaway for couples and honeymooners, while also great for families. For dining pleasures, Griya Santrian presents its main restaurants and outlets, which includes The Wantilan Restaurant, offering sumptuous breakfasts and all-day dining complemented by sweeping ocean views over the Sanur coastline. Meanwhile, Griya Beach Corner serves a wide choice of Italian, Japanese and Asian specialty dishes in a refreshing open-air setting. For a bit of romance, lovebirds can optionally spice things up with a bespoke candlelit dinner. The Spa at Griya Santrian is a thoughtfully designed and purpose built facility that offers a wide range of health and beauty treatments using natural fruit and flower extracts that will totally indulge you from top to toe. It's the go-to place within the resort grounds where guests can discover a great way to re-energize, refresh and rejuvenate during their stay. Griya Santrian opened in 1972 as a luxury boutique resort with a pride and commitment towards the preservation of Balinese arts and culture. While keeping to its roots and now in its fourth decade running, Griya Santrian continues to improve its facilities and services. The most recent addition includes a new wing room which was unveiled only last year, and repeat guests will also be surprised to see a new spa adjacent the resort's lobby, set to be completed this year. Several key facelifts are also well underway in 2016. ... more   less 
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Also Known As:
Griya Santrian Hotel Sanur
Griya Santrian Sanur
Griya Santrian Bali/Sanur

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