I paid a pre-openning rate of $550US per night for an ocean view, deluxe spa suite. Free internet, daily spa treatments for two, free mini bar, daily breakfast, evening canapes. WHAT were they thinking when they buildt this place! First off u have to pay the local banjar 3,000 rp every time u drive to the hotel. Not a kings ransom but pretty inconvenient if u are doing a lot of site seeing or going out. The room was very spacious but poorly designed. The spa treatment room is a waste. There is only one treatment bed. So if u are a couple, they can only accomidate u in the spa. We were not able to book consecutive appointments. But the design feature that really pissed me off was the metal grating on the balcony. What were they thinking? It wasn't for privacy as there were curtains that covered the view entirely when down. With the metal grates fully openned, half the view was blocked. From the outside view, the rooms looked like prison cells with the grates closed. The hotel was only 20% booked when i was there so most of the grates where closed. There was no locker room for the gym. No steam room unless u booked a couple suite at the spa. No jacuzzi. All the "small bites" on the menu were fried. Room service menu very limited. Where this place is getting its five star reviews is beyond me! The bed is so low to the floor u were not able to see the TV over the couch. I could go on but enought to say this place was very poorly designed. All for show, no function.
On a positive note the staff was as expected in a Regent managed hotel. Friendly, polite, proffessional with excellent command of English. It is so unfortunate that this level of management is wasted on such an aweful looking property with a lousy design.
I would not stay here again even if the room was free.
- Official Description (provided by the hotel):
- Fairmont Sanur Beach Bali is a world-class all-suite-and-villa resort set amidst four hectares of lush tropical gardens. Only 25 minutes from the Ngurah Rai International Airport, the property is located along 200m of golden beach in the Sanur district in southeast Bali. Once a fishing village, Sanur is today full of historical charm and a hub for Balinese art, culture and tradition well away from the hustle and bustle of the rest of the island. Contemporary tropical living can be experienced across the 120 luxurious suites and villas, where each unit offers expansive space, peace and round-the-clock dedicated butler service. Our food and beverage offerings include Layang Layang which specializes in authentic Indonesian cuisine; Nyala Beach Club and Grill serves light meals in the day while at night transforms into a sophisticated poolside dining venue serving Pan-Asian dishes with a twist. ... more less
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- Also Known As:
- Fairmont Sanur Beach Bali