We booked a deal for this new hotel on Travelzoo. The hotel is modern and spacious. All rooms are suites and look amazing. Unfortunately, the lounge area of the suite is constructed in a typical Balinese style which means that it looks amazing but is open to the elements and the two ceiling fans don't move quickly enough to keep the area cool so we didn't use this lounge area as it was so humid. The bedroom is air conditioned though. The breakfast was very good with attentive staff but ordered items could take some time to arrive. The eggs in breadcrumbs were delicious. As the hotel occupancy was only 25% I wonder how they will cope when at full capacity. The staff were incredibly attentive, friendly and pleasant.The very large pool is one of the best I have ever seen. The water was just warm enough to make it comfortable to swim in yet refreshing when the humidity gets too much. During the morning and evening 2 Balinese men play "meditational music" from an area in the middle of a water garden. It was magical. We got our laundry washed and ironed for £1 a kilo at a kiosk on the beach just outside the hotel. We can recommend Charming restaurant in Sanur - we had an amazing meal there accompanied by live music from a four man group from Java. We never saw the hotel manager which we thought strange considering this is a new hotel. There was no customer satisfaction survey to complete nor was there any information about the hotel in the room. We were told that the manager was still completing this - maybe that's why we didn't see him/her! A let down was the sheets which were rough to sleep on and certainly not what I expected from a 5 star resort. We were told that complimentary alcoholic beverages were part of the package but had to request these as they weren't in our fridge when we arrived . It turned out to be 2 bottles of local beer, nothing else. I enjoyed our stay but I wouldn't be happy pay the price they quoted us for an extra night's stay outside of the Travelzoo rate.
- Official Description (provided by the hotel):
- Fairmont Sanur Beach Bali is a world-class all-suite-and-villa resort set amidst four hectares of lush tropical gardens. Only 25 minutes from the Ngurah Rai International Airport, the property is located along 200m of golden beach in the Sanur district in southeast Bali. Once a fishing village, Sanur is today full of historical charm and a hub for Balinese art, culture and tradition well away from the hustle and bustle of the rest of the island. Contemporary tropical living can be experienced across the 120 luxurious suites and villas, where each unit offers expansive space, peace and round-the-clock dedicated butler service. Our food and beverage offerings include Layang Layang which specializes in authentic Indonesian cuisine; Nyala Beach Club and Grill serves light meals in the day while at night transforms into a sophisticated poolside dining venue serving Pan-Asian dishes with a twist. ... more less
- Reservation Options:
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- Also Known As:
- Fairmont Sanur Beach Bali